Stellarenergy Avis 

Excellent service from start to finish! Highly recommended

Really nice and professional. really happy with the service and installation. will recommend to all friends and family. Alen Saba

Cavity wall insulation, loft insulation and new boiler completed recently. I am very pleased with the organisation and the workmanship.
Everyone I dealt with was polite and efficient.

I can honestly say I have never met such incompetence. Started off relatively well, survey done, then I was ‘forgotten about’. Loft insulation completed 4 months on but when it came down to the actual electrical work, I have been thoroughly messed around and fobbed off. I must have phoned 20+ times and I always get told ‘someone will call you back, and they don’t. AVOID.

Initially the company were great, had a surveyor out within a week, loft insulation done 1 week later then nothing, after trying to call email and getting nowhere I put a review on here, then next say had a call to say if I take off the bad reviews they would send out a plumber, they also advised as I had already had cavity wall insulation I could no longer have the boiler free, I advised them that when I spoke to someone on the first call I advised I already had cavity wall insulation 12 years ago, they advised I would definitely get a free boiler, the plumber arrived 5 days later that was 2 months ago and no call again so after starting my enquiry in March I have given up.

Thank you for your reply, when I made the first call to you in March I explained that I had already had cavity wall insulation in my property, the reason I asked was because other companies I had called had told me I needed to have the cavity wall installed with them to be able to have a free boiler, you advised me because I was having loft installation I would be able to have a free boiler even though I already had cavity wall installed, can I also ask why you’re coming back to me through trust pilot but never reply to calls I have made.

Loft insulation fitted by Dewey and Jordan who explained everything clearly, did a quick and professional job and tidied up before leaving - even helped me to lift some heavy things.

Great company - efficient pleasant guys who arrived on time , put insulation in my roof and ...........
cleared up after with a hoover!!
Thank you guys.

Dewey and Jordan arrived to fit loft insulation. Arrived before time and were very courteous and professional. They provided a full explanation of the work to be undertaken and once finished, and supplied an advice sheet also prior to leaving. From initial assessment, to the inspector George (who was so lovely), the loft insulation has been fitted within 7 days which is excellent. After being messed around and let down by so many other companies, we cannot fault these guys! Thank you!

I had arranged for a boiler and heating grant for my grandfather, he’s been without gas for just under 6 years.. the workers and the company did an amazing job and was very easy to work with. They was a massive help in boosting my grandfathers mental health and understood the difficulties of the home. I would highly recommend. Thank you to the stellar energy team.! We are so great full for everything you have done.

Initial survey was professional and well explained. The two guys who came to fit extra insulation (Scott and Nicky) and lift lift boards etc today were great. Very professional, friendly, worked non stop and very clean and tidy. Explained things throughout... Excellent...!!

Turned up on time, good workers.nicky and scott

The guys arrived on time, friendly and professional service, cleaned up after themselves, I would recommend their work.

Great job installing additional loft insulation. Really efficient workers and they cleaned up once finished.

14/5/21 , AM :Marloes, Pembs
really excellent service from Jordan and Davey .They were very efficient and very helpful
Thankyou .

Ruth

Jorden and Dewey are a great team. they did an excellent job with the laying of additional insulation in my loft yesterday. They were due to arrive at 3pm but with stocking in traffic they came at 4 pm.they phoned me and let me know before 3 pm. Job was done and dusted very quick and clean. Thanks guys, job well done.

Jordan and Dewi did a great job of insulating our loft. They dealt with a difficult strip out of old insulation and did a very professional fit of the new material. Very clean, polite and friendly. Highly recommended.

The whole process was quick and ran smoothly and I was booked in very quickly once the survey was confirmed. Jordan and Dewi did an excellent job removing the old and installing new loft insulation. They were both very polite, helpful and knowledgeable. Thanks very much.

Ha stellarenergy install gas central heating .absolutely excellent service throughout .would reccomend them to anybody .

i have just had my loft insulated by the two most amazing people i have ever had the pleasure to meet,they did a brilliant job and also gave some fantastic advice,i would like to thank jordan and dewi so much ,both for thier proffesionalism and politness,many thanks,

Nicky and his team did an excellent job with the laying of additional insulation in my loft today. They were due to arrive tomorrow but with having a cancellation in their listings for today, they telephoned me at 11am to ask if it was convenient for them to come a day early. This was fine with me and they arrived as agreed, at 12 noon, and the job was done and dusted, spick and span by 1pm. Thanks guys, job well done.