Rae was absolutely fantastic and ever so helpful. Great array of rugs. Purchased a hand woven woollen rug and at a very, beyond reasonable price. Perfect quality. She took a call from me and responded... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Rae was absolutely fantastic and ever so helpful. Great array of rugs. Purchased a hand woven woollen rug and at a very, beyond reasonable price. Perfect quality. She took a call from me and responded... Voir plus
L'entreprise a répondu
I love the rug for my son's room. It is so soft, machine washable and anti-slip. Perfect for a toddler's room
Product exactly as described. Super quick delivery - ordered Tuesday night, delivered Thursday. Package was well wrapped with no damage. I had a question about the product and received a response wit... Voir plus
L'entreprise a répondu
I ordered a custom made hall runner from Rae at Stella Rugs and it is perfect. Quality is excellent and the addition of the spray on rubber backing was an excellent idea by Rae. Even with running ki... Voir plus
L'entreprise a répondu
Beautiful Rugs: Natural Fibres: Affordable Prices: Free National Delivery
1/265 Harbord Road, 2099, DEE WHY, Australie
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The product overall was good quality. Although communication and response time is quite poor. They also advertise dispatch within 24 hours which is not correct in all cases, delivery takes 2 weeks with no order tracking or update notifications. Only after multiple phone calls were the items delivered. This same ordering process happened on 2 seperate orders
Tried to cancel my order no reply until it was delivered
Easy online ordering, constant updates re delivery, description perfect. It adds such style to entry. Thanks to all.
The rug is exactly what the website describes. Happy with the texture and colour. Looks great.
The only downside of the transaction is the lack of communication from Stellarugs. The website states 24 hour dispatch, not true! That statement is giving false expectations and diminishes the whole transaction. Would be better not to have that expectation.
Rae is awesome!!My rug looked exactly like the photo,and delivery was pretty quick😁Have already recommended Stella Rugs to other people.Thanks Rae 😁
Really nice unique rust colour. It's prob a little lighter in colour thn the pictures but still very nice. Also the rug doesn't move about as much as my old rug did on my carpet which is a plus.
Rugs were what I expected at a good price. Courier from Sydney to Melbourne was relatively quick.
The perfect colour. A true representation of the colour. Very happy after buying from another company and being disappointed. Thank you so much. *****
We got exactly what we expected - and were delighted with our purchase
The rug is exactly as the photo and description. It arrived before expected and is of good quality. I’m delighted with it and it looks great with my pale furniture.
Service was fantastic,dealing with any issues was quick and easy.Will definitely be buying my next rug from Stella
Unique quality product, coupled with fast, friendly service. Very happy, thank you 😊
The rug is 12cm short of 400cm (although listing says 400). Needed it for a specific space, so it looks wrong. Have written to Stella Rugs to see what options are and so far they have not responded.
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.