Stephens Wilmot Solicitors Avis 

374
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We have recently used Stephens Wilmot Solicitors for both purchasing and selling a property and we cannot fault the service provided. This process can be extremely stressful, but the service provided... Voir plus

Noté 5 sur 5 étoiles

Buying my first home came with a lot of moving parts, but Natalie and Rhys made the process feel much more manageable. They were helpful, responsive and kept things progressing. I really apprecia... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is the second time I've used Emma's services. She provides professional service, quick responses, and clear instructions. Emma made what could have been a very stressful experience very easy and... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Me and my partner are first time buyers to our property. The lack of communication with our solicitor was awful not much help through the process of what’s going on were we were up too in the chain of... Voir plus

À propos de l'entreprise

  1. Services juridiques

Écrit par l'entreprise

Stephens Wilmot Solicitors is a leading law firm based in South Wales. We are at the forefront of technological change in the marketplace helping to bring solicitors and clients together in a way that is fit for the 21st century. Our 'client first' mentality is at the heart of everything that we do. As a result we’ve created a service that makes the complicated seem simple and demystifies the legal process.


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4,6

Excellent

TrustScore 4.5 sur 5

374 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,6

Tous les avis

(374)

96 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

A Smooth, Supportive Experience Buying Our First Home

We’ve just completed the purchase of our first home, and we honestly couldn’t have asked for better support than what we received from Cheryl and Tracy at Stephens Wilmot Solicitors.

Having had a difficult experience in the past with a house we didn’t go ahead with, we were understandably cautious going into things this time. But from the very beginning, Cheryl and Tracy put us at ease. They built a great rapport with us, friendly, approachable, and always making us feel comfortable and heard. It felt like we had people truly on our side.

They were brilliant at keeping us informed every step of the way. Even when there were bumps in the road (as there always are!), they made everything feel manageable. Nothing was ever too much trouble, whenever we had questions or needed guidance, they were quick to respond with clear, reassuring advice.

We completely trusted them throughout and felt genuinely cared for. They’ve been nothing short of fantastic, and we feel incredibly lucky to have worked with them. Cheryl and Tracy are a real credit to Stephens Wilmot, and we wouldn’t hesitate to recommend them to anyone.

7 juillet 2025
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Réponse de Stephens Wilmot Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Noté 5 sur 5 étoiles

Would definitely recommend conveyancer Cheryl Head

Would definitely recommend Stephens Wilmot solicitors for conveyancing. Particularly Cheryl Head and her assistant Tracy Blanchard.

Cheryl and Tracy were a great help to us when buying our first home. They were very professional and persistent in tackling the issues and resolving queries which were needed for our purchase to go ahead.

10/10

7 juillet 2025
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Réponse de Stephens Wilmot Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Noté 5 sur 5 étoiles

Highly Recommend Stephens Wilmot Solicitors

Stephens Wilmot have made our moving into our first home a really easy process. With clear communication weekly we always knew where we stood. Cheryl Head in particular always responded quickly and clearly to any inquiries and dealt with a quicker completion and transaction date efficiently which helped us feel comfortable with our process. Would highly recommend both Stephens Wilmot Solicitors and Cheryl Head to anyone looking to purchase a new house.

4 juillet 2025
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Réponse de Stephens Wilmot Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Noté 5 sur 5 étoiles

I have had a very positive experience…

I have had a very positive experience with this company in regard to the conveyancing of the sale of my house The appointed solicitors proved to be efficient, professional given guidance and timely feedback throughout the process. They were courteous and helpful at every stage making the process smooth.

4 juillet 2025
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Réponse de Stephens Wilmot Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Noté 5 sur 5 étoiles

Carla Lindsay was very personable and…

Carla Lindsay was very personable and professional, the transaction was very smooth. I would definitely recommend her. Thank you 😊

4 juillet 2025
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Réponse de Stephens Wilmot Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Noté 5 sur 5 étoiles

House purchase - got the job done !!

For our recent house purchase we used Emma Selfridge and Elise Evans.

Service was brilliant, they just got the job done, no messing about with sellers solicitors, kept us in the loop at all times and always replied to emails and telephone calls with any questions we had. Perfect.

20 juin 2025
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Réponse de Stephens Wilmot Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Noté 5 sur 5 étoiles

Solicitor Review…

Very good service from Stephens Wilmott-good communication, prompt responses and very efficient.

30 juin 2025
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Réponse de Stephens Wilmot Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Noté 5 sur 5 étoiles

Great communication

I have recently completed a house sale and purchase. The sale was particularly difficult but my solicitor (Aimee Wright) kept me informed of all progress and was very quick in responding to my many queries.

20 juin 2025
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Réponse de Stephens Wilmot Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Noté 5 sur 5 étoiles

Excellent service provided by Tracy and…

Excellent service provided by Tracy and Cheryl. Thank you so much for your professional support and superb communication throughout the conveyancing. Very much appreciated.

5 juin 2025
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Réponse de Stephens Wilmot Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Noté 5 sur 5 étoiles

Cannot recommend Emma & Elise enough

Cannot recommend Emma & Elise enough. As first time buyers, and completely unfamiliar with the house buying process, both Emma and Elise made us feel at total ease, offered support and guidance and most importantly, a peace of mind throughout it all. We are so grateful for all they did for us. We completed in less than 11 weeks!! We will be sure to use both Emma and Elise again in the future, and will recommend both to everyone looking for legal assistance. Thank you so much both, it really was a pleasure! We are officially one week in our new home and so grateful for you helping us get there. Georgia & Jerard

26 mars 2025
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Réponse de Stephens Wilmot Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Noté 5 sur 5 étoiles

Can't recommend enough!

Aimee handled the tricky sale of our flat (complex issues with freehold/ leasehold) whilst managing a quick purchase following some bad losing a few properties.

Would definitely use Stephens Wilmots service again in future.

Thanks again for helping us get over the line.

16 juin 2025
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Réponse de Stephens Wilmot Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Noté 5 sur 5 étoiles

We used these solicitors to sell our…

We used these solicitors to sell our home and buy a bigger property, Elise and Emma were extremely helpful and offered clear advice.
They were always available to answer any questions rapidly and took alot of pressure off ourselves.
I would definitely reccomend their services to others

12 juin 2025
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Réponse de Stephens Wilmot Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Noté 5 sur 5 étoiles

Carla Lindsey was excellent

Carla Lindsey was excellent, I definitely recommend her & will probably use her next time.

6 juin 2025
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Réponse de Stephens Wilmot Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Noté 5 sur 5 étoiles

House purchasing made easy.

Aimee and Cerys were really great right from the start. They made sure I was kept informed of the progress, and explained everything as we went along.

4 juin 2025
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Réponse de Stephens Wilmot Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Noté 5 sur 5 étoiles

First time buyer, first class solicitor!

As a first time buyer, it could have been a very daunting process. Cheryl was incredibly helpful and made the process seamless. Instructions were clear and responses were prompt. Couldn't have gone much smoother. I can't imagine that if I moved again, that it would be as clear cut as this experience has been. Would highly recommend!

30 mai 2025
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Réponse de Stephens Wilmot Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Noté 5 sur 5 étoiles

A professional service

Caroline was very professional and always had our best interests when reviewing information received from enquiries etc. She was also sufficiently agile to be able to speed up the process as and when required.

9 mai 2025
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Réponse de Stephens Wilmot Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Noté 5 sur 5 étoiles

Good experience

Emma and Elise were very helpful, knowledgeable and efficient. They progressed the sale quickly at our end and notwithstanding some delays caused by 3rd parties, we managed to complete reasonably quickly.

6 mai 2025
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Réponse de Stephens Wilmot Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Noté 1 sur 5 étoiles

I used Emma Selfridge as my solicitor…

I used Emma Selfridge as my solicitor for the purchase of a buy-to-let property. The process began in July, and despite there being no chain on the property, we only completed at the end of January 2025. The delays were unacceptable and largely due to lost documents, poor communication, and a general lack of organisation.

It was extremely difficult to get hold of Emma, and when she did respond, she would copy me into long, confusing email threads that only added to the stress. I even received emails from her at midnight, which made me question the professionalism of the service. Having purchased several properties in the past, this was by far the worst experience I have had with a solicitor. I am genuinely worried that things may not have been carried out properly because of how chaotic the process was. I would strongly advise others to look elsewhere for a more reliable and professional service.

Update: 8 July 2025

Well, your reply proves the mistakes and mess that have been made.
It was a straightforward purchase with MORTGAGE, no bridging loan, which I had to go back many times asking why the paperwork mentions bridging loan.

Happy to get my mortgage broker involved as he was the one that set up the MORTGAGE.

Again, I have no trust that this was carried out properly, and now I feel the need to instruct another solicitor to check what you've done.

Instead of asking me to amend the review, maybe look into it properly and find a better solution.

1 juillet 2024
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Réponse de Stephens Wilmot Solicitors

These comments are misleading in that our records show many conversations via WhatsApp, Text, Email and telephone. On only one instance Emma responded to advise that she was not able to speak as she was at a funeral. You then spoke to Elise. We could not lose documentation we did not receive. It is unclear whether Royal Mail failed to deliver these or if the ILA solicitor posted these late. The documents were received mid-January 2025. They were vital and required for completion by the mortgage lender's solicitor, as they were the Independent Legal Advice and Personal Guarantee. The ILA solicitor advised you several times that they had sent these to us, but we only received 1 copy mid-January 2025. This was a matter with a structural roof issue, lender referral and involved company mortgage finance with complex and lengthy enquiries (60 initial enquires). There were solicitors for the seller, mortgage lender, independent legal advice and buyer. All had to be ready to proceed. Whilst we appreciate this can be frustrating, completion cannot be achieved without the assistance and co-operation of all involved. The legal process must always be followed, and it takes time. 6 months remains the national average which meets the timeline here.

Noté 5 sur 5 étoiles

Great service as always

Aimee at Stephens Wilmot has been my solicitor for three house sales and buys in the last few years and has always been reliable. Communication is good and it has always smooth and efficient as a service.

2 mai 2025
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Réponse de Stephens Wilmot Solicitors

Thank you for taking the time to write this review. It is very much appreciated.

Noté 5 sur 5 étoiles

Cheryl Head.

I couldn't of had a better team for a first-time buyer, smooth from start to finish, 25th April. very responsive and easy to talk to, as im not the best on the phone. Cheryl Head, Tracy blanchard, and team have done a great job for me. Thank you so much once again. Darren

25 avril 2025
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Réponse de Stephens Wilmot Solicitors

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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