A shoe retailer trying to jump on the scalper train! Getting sick of everyone wanting to scalp pokemon and they think 3 times the price is reasonable. Avoid them and let them sit on product until they... Voir plus
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Ordered Ugg tazz chestnut on Tuesday night and received today. Absolutely LOVE them. Perfect fitting, great packaging, no issues while ordering or when delivered. Kept up to date with shipping etc.... Voir plus
Wow! As soon as I purchased I realised I had made an error, so I emailed James and within minutes he had replied saying he had adjusted the order saying it would be sent the following day and u should... Voir plus
Ordered Nike Air Max 95 Baltic Blue trainers with only a few days to go to Christmas. These were sold out in most places. I wasn't sure if I had done the right thing and reached out to SteppedIn c/o J... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
High End Fashion Retailer Providing An Exclusive and Excellent Service To Its Customers.
Coordonnées de contact
Royaume-Uni
- steppedin.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Faultless !
James was absolutely fantastic, there was a minor issue with the trainers, straight away he remedied this, sent a replacement pair special delivery as they were for a present.
Will definitely use the company again.
Many thanks !
Great shoes
Great shoes! Was looking for my size in Yeezys everywhere and they had them, they are great!
Amazing service, got exactly what I was searching for!
I searched hi and low for the unicorn of trainers for my 13yo. Sold out everywhere, online, on the high street. Then Google brought me to Stepped In and not only did I managed to get the trainers (Nike P-6000) but I got the exact colour way he wanted. Delivery was fast and efficient and James is super responsive. Would highly recommend shopping with Stepped In!
Excellent customer service
Although I received the wrong boots, when I made contact to let them know they were quick to respond and sent me the right boots within 24 hours! Much appreciated as they were a Christmas present and it was 21st Dec! James if you're reading this you're a star! 😊
Great service
Great service! I was panicking as I ordered late but James was great with communication and still got my order delivered.
NEVER purchasing from here again
NEVER purchasing from here again, Parcel took over a month to arrive, and when it did the boots looked second hand and worn down with scuff marks. I emailed several times over this period and received no reply. don't waste your time buying from here.

Réponse de SteppedIn
Exceptional service
Exceptional service
I ordered some Nike air max plus trainers in racer blue for my Grandson. James sent them special delivery just in time for Christmas Prompt friendly answer to e-mails exceptional service I will definitely be shopping there again
James saved Christmas
James saved Christmas. Outstanding customer service and support. Last minute Christmas gift, I contacted James, he arranged for express delivery on Saturday and items were received yesterday.
I definitely recommend and will be shopping here again.
Ordered Nike Air Max 95 Baltic Blue…
Ordered Nike Air Max 95 Baltic Blue trainers with only a few days to go to Christmas. These were sold out in most places. I wasn't sure if I had done the right thing and reached out to SteppedIn c/o James Darkin for peace of mind. In short - outstanding customer service, full reassurance that this was not a rogue operator and the order arrived correct and complete within a few days.
Wasn’t guaranteed delivery for…
Wasn’t guaranteed delivery for Christmas came within 3 days will definitely order again many thank
Ordered some ugg trainers last week for…
Ordered some ugg trainers last week for a Christmas present and I also emailed asking if delivery would be in time for Christmas I was assured it would be and have arrived today and trainers are perfect daughter will be very happy and I will definitely be using steppedin.uk again, thanks again James
Ordered Nike 95s for grandsons xmas…
I had a problem with wrong size being sent to me and i was worried that this may mean i would not receive trainers in time for xmas but James called me personally and assured me i would and sure enough i received trainers today
Great customer service and would recommend to all potential customers
Thank You James
Fantastic service
Ordered a pair of Nike p-6000 trainers and received them within a week.
James was great with my order, kept in contact with me on updates and reassured me that I would get them before Christmas.
Thank you very much for your help and I look forward to making more orders in the future.
Really happy with the Nike Tn’s and the…
Really happy with the Nike Tn’s and the tracking from Australia. Would use again, thank you.
Excellent service
Bought a pair of UGG Sand Tazz, excellent communication from the owner. Product was spot on, well packaged and fast delivery. Very happy customer! This is my second purchase from them, I’m sure there will be more.

Réponse de SteppedIn
Just got my yeezys from here
Just got my yeezys from here. Absolutely love them. Great service. I’ll be back for Xmas !
Just received my order!
Just received my order!! Was looking forward to receiving my product that I purchased..came in a perfect box and on inspection trainers are excellent very good quality.slight delay in order driving but happy with the purchase. James is great with communicating through the process and keeping me updated
🔥 🔥 🔥 🔥
Just made my 4th order and the service was still amazing! Thank you James for sorting my order!!!
Brilliant!!
Ordered and paid for some nike trainers for my son but they were out of stock. James emailed me some alternatives, promptly answered any questions I had and kept in touch throughout the ordering process. Trainers arrived today and my son is over the moon with them. Would highly recommend Steppedin!!!!
Prompt customer service.
My Ugg boots arrived with a manufacturing fault. When I let Customer Services know, Jamie promptly sent a replacement pair.
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