I was desperately in need of a new laptop for my University studies as I needed a laptop with windows or Mac to download SPSS and the laptop I had ran ChromebookOS. I was trying to find a good one but... Voir plus
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Purchaseda Dell OptiPlex 7060 - Intel Core i5-8400T - 8GB RAM - 240GB SSD refurbed PC. Requested via their chat to upgrade to 16GB RAM but no SSD or operating system as I had my own 1TB SSD. Upgrade /... Voir plus
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Excellent products at an amazing price, top customer service - super fast delivery 10/10. i5 8th desktop, 32gb ram, wifi adapter + 24 inch refurb monitor, £211. Asked a question sunday night, whi... Voir plus
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💫 Smooth & Delightful Purchase! Shopping here was a pleasure from start to finish. The seller handled everything swiftly, with delivery arriving ahead of schedule—a lovely surprise! 📬 The packaging... Voir plus
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À propos de l'entreprise
- Magasin d'informatique
- aussi dans
- Fabricant de matériel informatique
- Grossiste en ordinateur
- Magasin d'accessoires informatiques
- Magasin d'ordinateurs d'occasion
- Ordinateur et accessoires
À propos de Stone Refurb
Écrit par l'entreprise
Established for 30 years, Stone Refurb are the safe and trusted choice for low price, high quality refurbished tech, and with a 5 star rated customer service.
Our range of refurbished laptops, desktop PCs, Gaming PCs and tablets all come with free UK delivery and a 1 year warranty as standard.
We have a fully accredited IT recycling facility here in the UK, and professionally refurbish and repurpose all the devices we can, giving them a second lease of life. Any piece of equipment that is not fit for refurbishment, is broken down, so that its parts can be reused or responsibly recycled, instead of being sent to landfill as harmful e-waste.
Our zero waste commitment and dedication to sustainability has been recognised, and we are approved as a zero waste to landfill provider, certified by Valpak.
That’s why we’re so passionate about giving laptops and tech a new lease of life – it saves you money and saves the planet at the same time – a win-win!
Coordonnées de contact
Granite One Hundred, ST189AA, Stafford, Royaume-Uni
- 01785 786786
- support@stonerefurb.co.uk
- stonerefurb.co.uk
4,6
Excellent
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Brilliant fast delivery
Brilliant fast delivery, good communication and a really good price.
13 février 2026
Avis spontané
Réponse de Stone Refurb
Hi Brian,
Thank you so much for your fantastic 5-star review!
We’re really pleased to hear you were happy with the fast delivery, communication, and pricing. That’s exactly the experience we aim to provide for every customer.
We truly appreciate you taking the time to share your feedback and hope to see you again in the future!
This is my second PC from Stone
This is my second PC from Stone. You can trust Stone 100% with your refurbished PC. The site is amazingly easy to use, and I like that you can upgrade parts to the refurbished PC and prices are exceptionally good I doubt you can find a better company.
The company will keep you informed with progress and when they have packed and handed over to delivered to your door. It is that easy.
Highly recommended for anyone who is new to computers or wanting a refurbish knowing that when you turn on the pc will work.
This is my second refurbished pc. My gaming one I had for 10 years and is still going strong showing how much faith you can have with Stone Refurbished PC.
12 février 2026
Avis spontané
Réponse de Stone Refurb
Hi Simon, Thank you so much for your amazing review! We’re thrilled to hear that this is your second PC with us and that your gaming PC lasted 10 years—that’s exactly the reliability we aim for.
We’re glad you found our site easy to use, appreciated the upgrade options, and felt confident throughout the process. Your trust and recommendation mean the world to us!
Enjoy your new PC, and we look forward to supporting you for many more years to come.
Great fast service the computer is… Alienware
Great fast service the computer I ordered arrived as described works perfectly would use company again. Thank you
11 février 2026
Avis spontané
Réponse de Stone Refurb
Hi Paul, Thank you so much for your kind words and the 5-star review! We’re thrilled to hear that your computer arrived quickly, matches the description, and is working perfectly.
It’s always our goal to provide a smooth experience from order to delivery, and we’re glad we could meet your expectations. We really appreciate your support and would be delighted to assist you again for any future purchases.
Thanks again for taking the time to share your experience!
Exemplary service from start to finish
Honestly pleased and impressed. I found a very competitively priced iPad Air 4th gen on their site at the weekend, bought it and followed up with an email asking if shipping could expedited and received it on Tuesday morning. A minor hiccup was that the wrong charger cable had been supplied but, having informed them of this on Wednesday, the correct cable was delivered first thing Friday. Outstandingly pleased.
The iPad looks as good as new and, on delving into the settings to optimise its performance I’ve discovered that almost all optimisation and performance tweaks have already been applied - so no bloat. A battery check shows the battery health at just below 85% which I think is within tolerance for a refurb.
More than happy with the selection, ordering, delivery and customer support, I wholeheartedly recommend Stone Refurb.
6 février 2026
Avis spontané
Réponse de Stone Refurb
Hi Simon, Thank you so much for taking the time to leave such a detailed and positive review! We’re thrilled to hear that you’re pleased with your iPad Air and that our team was able to resolve the charger issue quickly.
It’s great to know the device arrived ready to go and that you’re happy with the performance and battery health. Your recommendation means a lot to us, and we really appreciate you highlighting the ordering, delivery, and customer support experience.
Thanks again for choosing Stone Refurb — we look forward to serving you again in the future!
Excellent Service
Prompt service and the iphone was in better condition than I expected. I would certain use Stone Refurb again.
23 janvier 2026
Avis spontané
Réponse de Stone Refurb
Hi Michael, Thank you so much for your kind words! We’re thrilled to hear that your iPhone exceeded your expectations and that our service met your needs.
It means a lot to us that you would choose Stone Refurb again. We look forward to serving you in the future!
Perfect
Delighted with my purchase of Dell OptiPlex3060 pc .I can't believe how fast it is compared to my old Dell Inspiron . Easy to order and at a great price . It is a grade A and is perfect like brand new .It arrived safely very well packed and easy to set up with instructions provided. My first time buying a refurbished pc, I'm so pleased I won't be buying new again
3 janvier 2026
Avis spontané
Réponse de Stone Refurb
Hi Hazel, Thank you so much for your fantastic 5-star review!
We’re delighted to hear how pleased you are with your Dell OptiPlex 3060 and that it exceeded your expectations. It’s great to know the performance, condition, packaging, and setup instructions all hit the mark—especially for your first refurbished PC purchase.
We really appreciate your trust and kind words, and we look forward to helping you again in the future. Enjoy your new PC!
Réponse de Stone Refurb
Hi, Thank you for your review! We’re glad to hear you’re happy with your product and that it arrived in great condition.
We really appreciate your feedback!
Great service and comms
Great service and comms. Computer exactly as described.
21 janvier 2026
Avis spontané
Réponse de Stone Refurb
Hi Mike, Thank you for your feedback! We’re glad to hear the computer was exactly as described and that you were happy with our service and communication.
We always aim to provide the best experience possible, so we appreciate your review and hope to earn that fifth star from you next time!
Highly Recommend This Company
I bought a refurbished Dell lap top a year ago for a very good price. Unfortunately, the headphone port was faulty so Stone Refurb arranged its return.
The problem wasn't able to be fixed so they sent me another refurbished, but better spec machine.
After 11 months of constant, daily use, the charging port stopped working, and with only 6 days before the warranty ran out, I contacted them. They again arranged pick up, and quickly fixed the issue and returned it.
Very polite and helpful throughout the process.
10 janvier 2026
Avis spontané
Réponse de Stone Refurb
Hi Adrian, Thank you so much for taking the time to leave this review! We’re thrilled to hear that you’ve been happy with your refurbished laptops and that our team was able to help quickly whenever issues arose.
It means a lot to us that you’ve highlighted the support and service you received — we always aim to make the process as smooth as possible for our customers.
We really appreciate your kind words and your continued trust in Stone Refurb!
Réponse de Stone Refurb
Hi Steve,Thank you so much for your wonderful review! We’re delighted to hear that you’re enjoying your new laptop and that it offered great value. It’s always our goal to provide quality products that meet our customers’ needs, and it’s fantastic to know we hit the mark for you.
We hope your laptop continues to serve you well, and we really appreciate you taking the time to share your experience.
Beware! Basically no useful warranty on the battery!
FURTHER UPDATE
Not accepted. The company is not learning from its customers' negative feedback. The battery went from 82% to less than a third in 2 months? Hardly.
UPDATE: Notwithstanding Stone's response, most of their poor reviews relate to laptop batteries! A 30 minute warranty isn't a warranty at all? For prospective purchasers checking reviews please note!
I bought a Grade A Dell laptop on 18th November at a cost of £360. It has not had much use, it's only for home use. These past few days the battery has run down from 95% charge to next to nothing within an hour. So nobody checked the battery for a Grade A refurb? I registered a Support request and received a quick call back. However, the warranty apparently only covers the battery if it runs down to less than half an hour within 30 days! So beware!
12 janvier 2026
Avis spontané
Réponse de Stone Refurb
Hi Maureen,
Thank you for updating your review. We understand your concerns and appreciate the opportunity to clarify the situation further.
At the time of dispatch, the laptop was supplied with a tested and passed battery, showing 82% battery health, which is within acceptable parameters for a refurbished, pre-owned device. As with all refurbished laptops, batteries are not new, and this is clearly outlined on our website prior to purchase.
As stated on our Warranty and Battery Terms, batteries are covered for 30 days and are only considered faulty if they provide less than 30 minutes of runtime under defined conditions. Based on both our testing results and the information you provided, the battery performance remains within the terms and conditions agreed to at checkout.
Grade A refers to the cosmetic condition of the device, not the age or condition of consumable components such as batteries. This distinction is explained on our website to ensure transparency before purchase.
We always encourage customers to review our warranty and battery terms before buying refurbished equipment so expectations are clear. We remain happy to offer advice on battery optimisation or assist with sourcing a replacement battery if required.
Purchased a mini PC recently to replace…
Purchased a mini PC recently to replace my age old grinding PC. All my purchased questions were answered very well, straight away , and the support was excellent . Every staff member was informative and gave me time to question again for clarification. Once purchased the delivery was updated regularly.
Once we set up the PC , and needed more praticle help to use othere programmes , the service of assitance was out of this world. Claire from Technical Assistance gave me full minute by minute live instructions and I was able to feel confident and set all up. Thank You very much Claire for every thing . She rang me back as promised on time to finish the other difficulty and got it all working. Great Stuff Claire. Take Care Jatish Shah
12 janvier 2026
Avis spontané
Réponse de Stone Refurb
Hi Jay, Thank you so much for taking the time to leave such a detailed and positive review.
We’re delighted to hear that your experience was smooth from initial enquiries through to delivery and setup. Our team always aims to provide clear, patient support, so it’s great to know you felt well looked after at every stage.
A special thank you for your kind words about Claire — we’ll be sure to pass this on to her. She’ll be thrilled to hear how helpful you found her minute-by-minute guidance and follow-up call. Helping customers feel confident using their new systems is exactly what our technical support team strives for.
Thank you again for choosing us, and please don’t hesitate to get in touch if you need any further assistance in the future.
Satisfied Customer.
Easy to order. Arrived quickly and well protected. Everything works as it should, although the fan is a little noisy.
31 décembre 2025
Avis spontané
Réponse de Stone Refurb
Hi John, Thank you for your wonderful review! We’re glad your order arrived safely and quickly, and that everything is working well.
We appreciate the feedback about the fan and will take it on board.
Enjoy your new device!
Easy to buy cheap compared to many…
Easy to buy cheap compared to many other sites and the iPad was immaculate and in original box
1 décembre 2025
Avis spontané
Réponse de Stone Refurb
Hi Ryan, Thank you so much for your 5-star review! We’re delighted to hear that you found the iPad in immaculate condition and that the buying process was easy.
We really appreciate your feedback!
So far so good with the gaming PC i…
So far so good with the gaming PC i purchased. Speedy delivery. Will buy again!!
9 décembre 2025
Avis spontané
Réponse de Stone Refurb
Hi Katie, Thank you so much for your fantastic feedback! We’re thrilled to hear you’re enjoying your new gaming PC and that it arrived quickly.
We look forward to helping you again for your next purchase!
Very good quality
Prompt delivery of laptop, very good quality, rated as a b grade, only one very slight mark near keyboard, I opted to upgrade the memory and operating system, which was very reasonably priced, everything works perfectly, would definately buy from this supplier again
23 novembre 2025
Avis spontané
Réponse de Stone Refurb
Hi Dave, Thank you so much for your wonderful feedback! We’re really pleased to hear that your laptop arrived quickly and that you’re happy with the quality and upgrades. It’s great to know everything is working perfectly.
If there’s anything more we can do to turn your experience into a 5-star one next time, we’d love to hear from you. We truly appreciate your support and look forward to serving you again!
Great product, delivered quickly!
second PC purchased from Stone Refurb. Really good choice, and love the fact you can easily ramp up the RAM/Storage as necessary.
Machine works really well. Can't see why people would pay more than double for a new version.
1 year Warranty puts the mind at ease too.
4 décembre 2025
Avis spontané
Réponse de Stone Refurb
Hi Matthew,
Thank you so much for your wonderful feedback! We’re delighted to hear that your second PC from Stone Refurb is working well and that you appreciate the ease of upgrading RAM and storage.
It’s great to know that the machine is performing as expected and that the one-year warranty provides peace of mind. Your support and kind words mean a lot to us!
Everything you need!
Quick delivery, good quality laptop, excellent set- up instructions. Very good support.
26 novembre 2025
Avis spontané
Réponse de Stone Refurb
Hi Judith, Thank you so much for your fantastic review! We’re thrilled to hear that your laptop arrived quickly and that you found the quality and setup instructions to be excellent. It’s also great to know that our support team was able to assist you effectively.
Your feedback really means a lot to us and motivates us to keep providing the best service possible. We hope you enjoy your new laptop!
Well advertised with specs outlined…
Well advertised with specs outlined well.
Quick free delivery
Well packaged
19 novembre 2025
Avis spontané
Réponse de Stone Refurb
Hi Paul, Thank you for taking the time to leave your review! We’re delighted to hear that the specs were clearly outlined and met your expectations.
It’s great to know that your order arrived quickly and well packaged — we always aim to make the delivery process smooth and hassle-free.
We really appreciate your feedback and support!
Super fast delivery and product came as…
Super fast delivery and product came as described in the description. Thank you for providing an affordable gaming PC for my son you have made his Christmas!
21 novembre 2025
Avis spontané
Réponse de Stone Refurb
Hi Chloe, Thank you so much for taking the time to leave this fantastic review! We’re thrilled to hear that the gaming PC arrived quickly and matched the description.
It’s wonderful to know that we could help make your son’s Christmas extra special — that really makes all our efforts worthwhile. We hope he has hours of fun gaming, and we truly appreciate your support and trust in us.
Thanks again!
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