The stones when they arrived were larger than expected. A second parcel was kindly supplied but were the same. Unfortunately the size means that they are unsuitable for the project. The response an... Voir plus
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Lisez les avis des autres
I’ve ordered from Stones4Gardens before and reordered this week as I really like their good quality pebbles. I reordered 3 bags of Akron Pebbles 30/60mm. Really helpful customer service on email and a... Voir plus
Search for pebbles/stones of the desired shape, finish, size, colour has been a challenge for a planned natural pond/scrape. Very easy website to use illustrating clearly selection of stones and more.... Voir plus
L'entreprise a répondu
Absolutely delighted to find this company and have my first order fulfilled to the highest quality. I have since ordered more and will use again. Highly recommended. I ordered the stunning granite sm... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Family run business, providing customers around the country with beautiful natural products for gardens, patios, driveways, ponds and other projects!
Coordonnées de contact
Unit 1, Fosters Business Park, Old School Rd, RG279NY, Hook, Royaume-Uni
- 07502177438
- sales@stones4gardens.co.uk
- stones4gardens.co.uk
4,7
Excellent
255 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Réponse de Stones4Gardens
Thank you for your review! We're glad to provide prompt service and a good quality product. Your satisfaction is our priority, and we appreciate your support!
Réponse de Stones4Gardens
Thank you for bringing this to our attention. I believe there may be a misunderstanding regarding your order. The item you ordered was a preorder, and as stated on our website, all preorders are scheduled to be processed during the first week of May. I'm pleased to let you know that your order is now with the courier and on its way to you. We apologize for any confusion and appreciate your patience. If you have any further questions or concerns, please feel free to reach out to our customer service team. Thank you for your understanding."
I accidentally mistook this company for…
I accidentally mistook this company for another company and wrote a bad review, have since deleted and wanted to make amends as this company and their stones are great! Got what I paid for and swiftly delivered. Thank you. :)
26 avril 2023
Avis spontané
Réponse de Stones4Gardens
Thank you for taking the time to update your review. We appreciate your kind words about our company and stones. We're glad you received what you paid for and experienced swift delivery. Your positive feedback means a lot to us. Thank you! :)
Would recommend, good service
My sample order didn’t arrive but on seeing the poor review I left the customer service team contacted me. The issue was an incomplete address provided so they could not deliver. Since then I have received pebbles for my garden and they look great. I would recommend.
26 avril 2023
Réponse de Stones4Gardens
Thank you for updating your review. Your satisfaction is important to us!
Fantastic service
Fantastic service, beautiful stones, friendly and accessible customer service and fast and friendly delivery.
25 avril 2023
Réponse de Stones4Gardens
Thank you for the fantastic feedback! We're glad you enjoyed our beautiful stones, friendly service, and fast delivery. Your satisfaction is our goal!
Great product and quick delivery
Love the black basalt chippings. Looks really smart next to kandla grey porcelain. Quick delivery and well packaged items.
23 avril 2023
Réponse de Stones4Gardens
Thank you for the 5-star review! We're glad you love the black basalt chippings and how they complement the kandla grey porcelain. Your appreciation for our quick delivery and well-packaged items is valued. We're grateful for your support!
Réponse de Stones4Gardens
Thank you for the kind words! We're delighted you had a positive experience with our company and enjoyed the great stones. Your recognition of our 5-star customer service means a lot to us!
Great service
Great service and brilliant marbled stones. This is my second order for small batch cobbles. A good size range
24 mars 2023
Réponse de Stones4Gardens
Thank you for choosing us again! It's wonderful to hear you're pleased with the size range of the cobbles. Your support is truly appreciated!
Prompt delivery and nice garden stones
Prompt delivery and nice garden stones, will use again
22 mars 2023
Réponse de Stones4Gardens
Thank you for your review! We're happy to hear you enjoyed our prompt delivery and the nice garden stones. We look forward to serving you again in the future!
Great product and excellent service
Great product and excellent service - arrived really quickly.
30 mars 2023
Réponse de Stones4Gardens
Thank you for the positive feedback! We're glad you're satisfied with our excellent service and great product. We're proud to offer quick delivery and appreciate your support
Very helpful when i phoned
Very helpful when i phoned, the advice given helped me out no end. Delivery was really quick.
29 mars 2023
Réponse de Stones4Gardens
We appreciate your review! It's great to hear our advice was helpful, and that you experienced quick delivery. Thank you for choosing us—we're here to help!
Great product
Great product, good amount of mixed sample sizes.good communication, fast delivery
26 mars 2023
Réponse de Stones4Gardens
Thank you for the review! We're glad you're pleased with the great product, mix of sample sizes, clear communication, and speedy delivery. Your feedback is valued and appreciated!
Réponse de Stones4Gardens
Thank you for your feedback! We're delighted you're happy with the great stones and our quick delivery. Your satisfaction means a lot to us!
Réponse de Stones4Gardens
Thanks for loving the product! We appreciate your praise for our prompt delivery and fair pricing.
Competitive price
Competitive price
Easy to use web site
Product exactly as described
Prompt delivery
Excellent service
24 mars 2023
Réponse de Stones4Gardens
Thank you for the review! We're glad you found our pricing competitive, website easy to use, and product as described. We appreciate your recognition of our prompt delivery and excellent service!
The stones are a great size pure white…
The stones are a great size pure white I love them
24 mars 2023
Réponse de Stones4Gardens
Thank you for sharing your love for the pure white stones! We're delighted you're pleased with their great size. Your feedback means a lot to us!
Réponse de Stones4Gardens
We're thrilled to hear that our efficient service met your needs and that the stones were exactly what you wanted. Thank you for your positive feedback!
Fantastic experience which will fulfil your requirements, expectations & more!
If I could give Stones 4 Gardens a higher star rating than 5* I definitely would!
I would very strongly recommend this company to the general public. I had tried extremely hard to find a black garden pebble or cobble that retained its black colour & did not revert to grey when dry.
I requested samples & they arrived precisely on time, I then got in touch to clarify what was available in my chosen polished black pebbles. The gentleman who I spoken to was extremely helpful & courteous. He confirmed he could provide me with the peebles I was interested in, I then decided to increase my order within 30 minutes and again he was extremely accommodating & helpful, confirming he could arrange delivery of my purchases by today Thursday 30th March....
My pebbles arrived on time, with great professionalism, a phone call confirming delivery by the driver Bryan beforehand.
I cannot fault any part of my experience with Stones 4 Gardens and would strongly recommend them with a 5* customer rating.
Do not look any further, this company will fulfil your requirements, expectations & more....
What a fantastic service, this seriously needs to be recognised
Lynne
30 mars 2023
Avis spontané
Réponse de Stones4Gardens
Thank you, Lynne, for your outstanding feedback! We're overjoyed that Stones4Gardens exceeded your expectations and delivered the perfect polished black pebbles you were searching for. It's wonderful to hear that our team, including Bryan, provided professional and accommodating service, from sending samples to ensuring timely delivery. We're honored by your recommendation and your desire to give us a higher star rating! Your recognition and kind words truly mean the world to us. Thank you for choosing Stones4Gardens!
Mac
Fantastic product and amazing customer service
Maciej was so helpful. Customer service is amazing and the pebbles for our garden are just perfect.
23 mars 2023
Réponse de Stones4Gardens
Thank you for the wonderful feedback! We're glad Maciek provided amazing customer service and that you found the perfect pebbles for your garden. Your satisfaction is our priority!
Réponse de Stones4Gardens
Thank you for the review! We're glad to offer great pricing and efficient delivery, ensuring your order was left in a sensible location. We appreciate you
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