Very pleased with the Storage King Waterford, MI location. The staff, Angela and Mike, were extremely helpful and very friendly. I had a lot of questions and they were patient with me and showed th... Voir plus
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Lisez les avis des autres
The rent was quite expensive, and I was disappointed with the company’s billing policy. Rent is charged for the entire month at the beginning of the month, regardless of when you move out. Even if you... Voir plus
Have been unable to get a hold of corporate billing. The local office kept telling me they would get my overpayment issue resolved but nobody from the corporate office would get back to me and the lo... Voir plus
Find another place with upfront policies. During move in manager assured me that I could move out at any time without being penalized. I moved in, when it was time to move could not get in touch with... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
At Storage King USA Self Storage, we are dedicated to finding new and innovative ways to meet all your storage and space requirements. Our professional & knowledgeable staff, convenient locations, modern facilities, convenient truck rental and competitive pricing are keys to customer satisfaction. We strive to be both sensitive and attentive to your storage needs and work hard to maintain a clean and secure environment for your belongings. At Storage King USA, the customer is always King!
Coordonnées de contact
1,9
Bas
726 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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I found the facility and staff to be…
I found the facility and staff to be very nice. The place is kept neat and clean and is VERY secure.
30 mars 2018
Avis spontané
Storage rate
Storage unit is great! Excellent area. Clean and private. Easy access. 100% satisfied
28 mars 2018
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Very friendly and helpful!
21 février 2018
Avis spontané
Weird for me to say this
Weird for me to say this, but the customer service at this location is hands-down outstanding. I selected the unit because of a groupon code literally just looking for the best deal. Lori, the manager, was super personable and super, super friendly. The pricing is very competitive with other units. I stored household goods here for almost two and a half years. I would absolutely recommend this location to anyone in need of storage units.
11 février 2018
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Staff was really friendly and went the …
Staff was really friendly and went the extra mile to help us find the appropriate space for us. They explained the terms and conditions and showed us our storage space. It was a really pleasant experience with them and we are so glad we chose Storage King!
8 février 2018
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My initial meeting was awesome
My initial meeting was awesome. So friendly and clean i was completely satisfied.
4 février 2018
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All of he workers were so polite and …
All of he workers were so polite and friendly. They were very helpful.
4 février 2018
Avis spontané
The staff is very friendly and helpful.
3 février 2018
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The agent was friendly and …
The agent was friendly and knowledgeable and very kind.
2 février 2018
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spot is great
spot is great , convenient , my only wish was our own separate code to get in.. everyone using the same code is a little nerve racking , I feel uncomfortable with that
1 février 2018
Avis spontané
Storage King USA is greedy and raised our rent again!
Storage King USA bought the storage facility that we were already renting from and promptly raised our rent, required we purchase locks from them and added mandatory insurance which increased our payments over $25 per month. What could we do? We had 2 10X20 units so this increased our bill by more than $50 per month! So we did everything we could to downsize to one unit and now they raised our rent again! No notice and no reason. More than $10.00 more a month! I wouldn't recommend them nor would I ever rent with this company again. Just being greedy.
31 janvier 2018
Avis spontané
Réponse de Storage King USA
Thank you for your feedback. We are very disappointed to hear that you have had a difficult experience with our facility. Please note that notices are sent out in advance of any rent increases to give our tenants time to make any needed adjustments. If you did not receive this notice, please check with our rental office to confirm we have the correct contact information on file. Storage King USA requires tenants to insure the property they store with us. They have the option to participate in the SBOA Tenant Insurance program or bring in proof of insurance from another provider (i.e. homeowner’s insurance or renter’s insurance that covers your belongings in storage). If you are insured with another provider, please take your proof of insurance to our office and they will get this corrected as well.
I highly recommend
This a professionally run, clean, and well maintained business that I would highly recommend to others in need of a storage facility.
29 janvier 2018
Avis spontané
Lookup for me i lookout for you
Lookup for me i lookout for you, we got better.
27 janvier 2018
Avis spontané
Front desk agent was very helpful
Front desk agent was very helpful and polite. She took me the physical location of the storage parking space and was thorough in registering. We had stored at this facility before.
23 janvier 2018
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Very good experience.Gina was a …
Very good experience.Gina was a pleasure to work with.
22 janvier 2018
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I've used them a while back and with …
I've used them a while back and with the exception of a HIGHER price change they are normally good at what they do.
However upon my most resent rental the unit was NOT cleaned.
22 janvier 2018
Avis spontané
Great experience so helpful and …
Great experience so helpful and decreased my stress by helping get it all done in one place. Thank uou
21 janvier 2018
Avis spontané
Always happy w them
Always happy w them
Good peoples great customers service
20 janvier 2018
Avis spontané
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