StyleSeat Avis 202

My experience with style seat is great ! The new clients is great for my salon front located in Detroit!

This review is for barber Brian GODBOLT. It is robbery to not respond to a customer attempting to reschedule. I messaged him through the app to reschedule prior to 24 hours for the service. This barber charged my 60 dollars when the service was 45 dollars. He charged me while speaking to me before the appt. Very unprofessional. I had to dispute the charge. No integrity

There needs to be a way to review a stylist based on their conduct and business practices. My barber, who I was loyal to for six years, cancelled my appointment last minute and decided to ignore my text when he asked me when I wanted to rebook. He also ghosted me last month when i tried to schedule 5 days before a big event and there were no slots in StyleSeat. He accommodates other clients over the phone WHILE CUTTING MY HAIR, but for someone like me who always books on Style seat in the last six years with him...he's ignored all 7 or so of my calls and texts to make appointment or reschedule outside of the available StyleSeat slots. My barber took me for granted and so I'm no longer his client.

It is important for StyleSeat to allow clients to review stylists and not limit making reviews only after getting a haircut. I think these inflated ratings are obfuscating legitimate bad experiences that would otherwise be broadcasted.

VERY UNPROFESSIONAL COMPANY WHO DOES NOT ASSIST THE CLIENT WHEN THE STYLIST THEY HAVE EVAM THE CUSTOMER!!!

Styleseat is helping me build my clientele back up after moving to a new state I love all the resources and the marketing tools it use to draw clients in!

you aren’t responding to my emails
you aren’t being honest when my clients use my link to not get charged the new client fee
and you currently have my money on hold after i proved a client is trying to scam for a free service

More traffic more booking s more clients

StyleSeat has grown my business super fast!! Such a Great App 10/10 fully recommend….

I have been using StyleSeat for over 10 years and I can honestly say it has truly 100% grew my business!

I've used StyleSeat multiple times in the past. The stylists have been hit or miss, but no issue with the platform itself. Recently I booked an appointment and the stylist cancelled day of (about 4 hours before the appointment). I contacted StyleSeat about getting a refund for the booking fee since the stylist cancelled outside of the cancellation window and I have been going back and forth with them for over a week with no resolve. The booking fee is small, but it's the principal of the matter, especially at this point. I know they can see who cancelled the appointment (the stylist) and they can also see the appointment was not paid for, so there were no services rendered. At this point I'm just going to do a chargeback with my credit card since they are giving me such a hard time. Yes, I realize they have a booking fee to make money, but their policy states it will be refunded if the stylist cancels after the 24 hour cancellation window. I'm also pretty annoyed that I'm unable to review the stylist since she cancelled. I won't be using this platform again.

My hairstylist cancelled an appointment last minute and had a 911 with extensions. Although it was very helpful in a tight situation, I wouldn’t use to again going forward. I paid for the appointment and got $50 off new client. After checking out, the hairstylist said I had to pay her because the app wouldn’t let her complete service. I showed that i had paid and was trying to contact support so I wouldnt Get charged again. She said she was in a rush and to just pay her. I’m really upset that customer service wasn’t available.

This app charges way too much fees in order for us to make our money

Thanks for recognizing me as a TOP PRO on your platform. I’m a Master Cosmetologist starting over in a new state. Joining Styleseat was the best way for me to rebuild a clientele. I obtained my professional license in 1987 experienced Salon Ownership from 2004 to 2021. During the COVID pandemic I closed my Salon and relocated.
I am currently “back on the floor’ with others.
Working towards business ownership again.
Thank You Team Styleseat!!

I enjoy the perks of being a Pro Stylist. The app makes it easy for clients to schedule appointments.

I like being a Top Pro. It allows me to be at top search of Styleseat. That in turns gives me the opportunity to meet new clients that continually help build my clientele. I love it 🥰

Style seat let's the hair stylist put fake pricing under her profile and when the stylist actually contacts you her prices are double what she posted. She refused to give me my deposit back.

I’m grateful, it has boosted my business. Too bad l had to travel this summer

Very informative on my end and customers end also

I'm able to see new clients often since they are able to see my profile and book easily.

They could support the pros more when it comes to charge backs. I was sent a new client from StyleSeat marketing; the client came and received an expensive service, a month later reported it as fraud on his credit card and style seat took money from my bank account to reimburse him. When I sent pictures and video, they still found in favor of the client. That’s not right.