SubaruPartsDeal.com Avis 

377
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Part was great quality, original. Site easy to use and like that entering VIN ensures correct part is ordered. Appreciate the lower price compared to other sites. Shipping was pricey, but still lesser... Voir plus

Noté 3 sur 5 étoiles

I was unable to get an answer if the part I received was used, I feel if it was I should not have paid full price of a new part. The valve body I received had quite a bit of transmission fluid leakin... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Ordered a replacement fog light assy for a 2016 Forester. Got what I needed quickly for reasonable cost. Had a little trouble determining specifics re assemblies, kits, some side-specific, some not.... Voir plus

Noté 5 sur 5 étoiles

Exactly the part I needed (genuine subaru part) at 1/3 the cost of going to a dealership. Shipping was super fast. A good experience

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de pièces détachées automobiles

Écrit par l'entreprise

Are you a proud Subaru owner seeking the best in genuine parts and accessories for your beloved vehicle? Look no further than SubaruPartsDeal.com! As the leading supplier of brand-new Genuine Subaru parts at unbeatable discounted prices, we offer an extensive range of products shipped directly from authorized Subaru dealers to your doorstep.

Écrit par l'entreprise


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

377 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(377)

144 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

useless survey

poorly designed and worded survey

30 mai 2025
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Réponse de SubaruPartsDeal.com

Thank you for your feedback — we appreciate you taking the time to share your thoughts about our survey. We’re sorry to hear it wasn’t clear or well-designed from your perspective.

Your input is valuable, and we’ll be reviewing our survey layout and wording to improve the experience for all our customers.

Thanks again for helping us improve.

Noté 5 sur 5 étoiles

Good web site

Good web site, great prices, good shipping time, packaged well, also liked the idea they wanted to check for proper payment. will be my first sight to go to for next purchase of parts and will recommend it if time arouses.

26 avril 2025
Noté 5 sur 5 étoiles

did what I needed them to

Parts came promptly and in one package. Granted I only ordered some small maintenance items - wipers and filters. Reassuring to know they would fit my car

26 avril 2025
Noté 1 sur 5 étoiles

AWFUL customer service/Wrong parts

Still have multiple questions posted to the website that have been unanswered for months now. Had an issue with a shipped part so I called in. Spoke with an outsourced customer service agent that had no idea what I was even talking about. Still dont have answers to that issue. One of the questions that i asked online was answered... without a complete sentence, just a model number posted of something that doesnt make any sense. I have also sent a concern in about all of this before and gotten no response... yet continue to get this email asking me to rate your completely shit customer service. In summation: youre a typical shit company that doesnt give a shit about your customers, provides shit customer service and is still expecting good reviews. Youre all completely out of touch with reality. Thanks for nothing and stop sending me emails.

26 avril 2025
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Réponse de SubaruPartsDeal.com

Thank you for taking the time to leave your feedback. We're truly sorry to hear about your negative experience with both our website and customer service. This is certainly not the experience we want for our customers.

We sincerely apologize for the lack of response to your questions, as well as the confusion around the part issue. It sounds like we’ve missed the mark in both areas, and we understand your frustration.

Please reach out directly to us and we’ll make it a priority to assist you further, address your concerns, and resolve the issue with the part you received. We’re committed to improving, and your feedback is invaluable in helping us better serve you and others in the future.

Thank you for bringing this to our attention. We hope to make things right for you.

Noté 1 sur 5 étoiles

Very poor customer service, will not refund parts

Very poor customer service. Sold me a tumble generator valve motor that didn’t work, and over the next month of trying to return it I had to call them like 8 times. When I told them it didn’t work they wanted written proof from a dealer, then they finally said they won’t allow me to return it as it’s an electronic

25 avril 2025
Avis spontané
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Réponse de SubaruPartsDeal.com

Thank you for sharing your feedback, and we’re sorry to hear about your experience with both the tumble generator valve motor and our customer service. We understand how frustrating it can be when issues like this arise.

We strive to provide high-quality products and excellent service, and it seems we’ve missed the mark in your case. We apologize for the inconvenience of having to call multiple times, and for the confusion around the return process for electronic parts. We take your concerns seriously and would appreciate the opportunity to address this further.

Please contact us directly at and we will do our best to resolve this issue in a way that meets your expectations.

Noté 5 sur 5 étoiles

Cv axle.

I ordered a subaru cv axle for a 2005 Outback. It was same as original.

19 avril 2025
Noté 1 sur 5 étoiles

My name on credit card is Åkerman

My name on credit card is Åkerman. Your PAYPAL do not accept Å and credit card not A so I can not buy anything from Your company because of this. I need parts:901000201*8, x-x250*4, x-x248*2, x-x221*2 (x-x means 901000) My name:John Krister Åkerman, Finland,Porvoo/Emsalö 06950
Phone:358504057197

20 mars 2025
Avis spontané
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Réponse de SubaruPartsDeal.com

Thank you for bringing this to our attention, and we sincerely apologize for the inconvenience you’ve experienced with our payment system. We understand how frustrating it can be when you’re unable to complete your purchase due to an issue with the name formatting.

To resolve this, we would like to assist you personally. Please reach out to us directly and we will help process your order manually, ensuring the parts you need are sent to you promptly.

We truly appreciate your patience, and we are working on improving our payment system to avoid such issues in the future.

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