Part was great quality, original. Site easy to use and like that entering VIN ensures correct part is ordered. Appreciate the lower price compared to other sites. Shipping was pricey, but still lesser... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I was unable to get an answer if the part I received was used, I feel if it was I should not have paid full price of a new part. The valve body I received had quite a bit of transmission fluid leakin... Voir plus
L'entreprise a répondu
Ordered a replacement fog light assy for a 2016 Forester. Got what I needed quickly for reasonable cost. Had a little trouble determining specifics re assemblies, kits, some side-specific, some not.... Voir plus
Exactly the part I needed (genuine subaru part) at 1/3 the cost of going to a dealership. Shipping was super fast. A good experience
À propos de l'entreprise
Écrit par l'entreprise
Are you a proud Subaru owner seeking the best in genuine parts and accessories for your beloved vehicle? Look no further than SubaruPartsDeal.com! As the leading supplier of brand-new Genuine Subaru parts at unbeatable discounted prices, we offer an extensive range of products shipped directly from authorized Subaru dealers to your doorstep.
Écrit par l'entreprise
Coordonnées de contact
4,4
Excellent
377 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast shipping and good prices.
28 mars 2026
2024 Subaru Crosstrek Wilderness Rear Headrests
The rear headrest were a perfect fit. Very good price compared to dealer and other websites.
28 mars 2026
Excellent product and service
Excellent product and service. Fast shipping. Will buy from them again.
28 mars 2026
I’ve learned my lesson
I’ve used these guys a few times.
Good price and prompt shipping.
The problem comes when there is an issue. They state 24 to 48 hours to respond to an RMA request.
The part arrived very poorly packaged, and damaged in shipping. After the initial contact and a 2 day wait, I sent them pictures showing the damage, as they requested. Doesn’t make sense to wait 2 days for pictures, could have been done as part of the first message. They are very slow to respond and we are now a week into this and I’m just now heading to FedEx to return.
I finally called and asked for a refund instead of a replacement part, just because I don’t want to go through another week to ship it back, followed by another week to get the new one and hope it’s not damaged. They were very snippy on the phone and acted like my time doesn’t matter to them. They stated they had already changed my request from replacement part to refund. That would’ve been nice for them to tell me, before I spent time calling them to ask.
Driving two hours round-trip to the nearest dealer now is starting to make sense. And the difference in price will likely make sense after being spoken down to on the phone.
Edit: In response to their comments about the wrong reference numbers, etc, as I type this I can’t even see any record of a reference number.
Just refund my money. I have the tracking number from FedEx. The return arrived Tuesday. No response from you within your own system. But you respond here?! Give me a break. Your own policy says 3-5 business days once the return hits your doorstep. This is day three. Make me proud and stop trying to say I’m not your customer. You have my email attached to this review and it’s the same email attached to the order. Just fix the problem and focus on customers instead of reviews.
Edit: Copy and paste directly from the subject line of your email. I’d post a screenshot but Trust Pilot won’t let me: SubaruPartsDeal.com - Your Order VS36172092 RMA Request
FedEx tracking number 870061898321
This isn’t something I just decided I didn’t want after all! You sent me a MANGLED part. I sent you the pictures and you sent me a shipping label for free, so you know it’s something you should take care of. Then after dealing with you on the phone I was upset enough to take up all this time to write an honest review and you come back and try to say I’m lying!
We are now two weeks from the time that I gave you my money. This isn’t even that expensive. $77.00. What’s your cost? How much did the return shipping cost? Why wouldn’t you just apologize for the inconvenience and issue a refund? Then file a claim with USPS? This was a $345 order. You could just fix the issue and I’d use you again…….we’ll always have a Subaru that needs to be maintained.
24 mars 2026
Avis spontané
Réponse de SubaruPartsDeal.com
Thank you for your feedback.
We sincerely apologize for the inconvenience you have experienced.
We take all feedback seriously and strive to improve our customer service. We have requested more information on Trustpilot, please take your time and answer in detail as much as possible, so we may look into your concerns further.
Edit:
It has appeared like the reference number provided is not one of our order numbers. It has been a few days since we requested more information, we understand how busy every customer is and we value your time. We strongly urge you to provide order information so we may investigate and assist you further. Thank you!
Edit 2:
Thank you for providing the order number so we could look further into the case. We are terribly sorry for the confusion, and we understand that receiving an item in anything less than expected condition can be frustrating, our timeframe for inspecting the delivery is 5 business days. We have escalated the case and will try our best to process as refund as soon as we can, thank you for your understanding.
Exactly what i needed for hoses but tge…
Exactly what i needed for hoses but tge clamps only fit one size. Other size clamps not on schematic
28 février 2026
Right parts shipped promptly at a…
Right parts shipped promptly at a competitive price.
28 février 2026
It arrived quickly come on time
It arrived quickly come on time. And it was a perfect fit. Worked exactly as you should and fix my problem.
28 février 2026
Super fast shipment
28 février 2026
Great experience!
Easy ordering, fast shipping, and product was exactly as shown. Saved over $400 compared to dealership offer.
5 janvier 2026
Fast shipping and the website makes it…
Fast shipping and the website makes it very helpful finding the correct part
1 février 2026
Part fit check when ordering did not work
When I ordered my part, your website confirmed that the part fit my VIN. After my order went out, I was informed that the part did not fit my VIN. I had to cancel part of my order and get a different part suggested, via a seperate order. As a a result my shipping costs went up, since I had 2 seperate orders.
Subaru parts deal reached out to me after my comments. I appreciate that. I should have added a caveat to my original post..... this is the 1st time out of many orders that there has been any issues. My other experiences have all been positive. I will continue to purchase from them in the future.
30 décembre 2025
Réponse de SubaruPartsDeal.com
Thank you for your feedback.
We’re genuinely sorry to hear that your experience didn’t go as expected. Feedback like yours helps us see where we fall short, and we’re already looking into how we can do better moving forward.
Thank you for taking the time to let us know.
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