Ordered on Sunday, still waiting on an update or any correspondence from this company. I have attempted to contact them 3 times now with no avail. Really disappointed. At this point I just want a re... Voir plus
L'entreprise a répondu
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Ordered on Sunday, still waiting on an update or any correspondence from this company. I have attempted to contact them 3 times now with no avail. Really disappointed. At this point I just want a re... Voir plus
L'entreprise a répondu
A super company yo deal eith. The website is easy to navigate Payment is easy Packaged well and dispatched quickly I recently had a parcel go astray ( postie at fault....now deliveted) and the... Voir plus
I am very pleased with this company as it allows me to try out classic olde school type fragances without breaking the bank! I will continue to purchase. Thank you Subscents!
Great range of designer and niche fragrances available at good prices with delivery included. My orders have always arrived promptly and well packaged. Their sample bottles are leak-proof are labelled... Voir plus
Authentic high end fragrances supplied in small sample bottle. The perfect way for you to discover a new favourite.
Royaume-Uni
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A répondu à 42 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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I thought i had been scammed, but i received my sample roughly a month after ordering - poor delivery times but the overall product is great, and i'd like to apologise for the rough review i gave beforehand
Thankfully only sent for two samples as haven’t arrived ! A scam. No reply to emails
What ever you do. Don’t buy anything from them !!!
Ordered from them, nothing turned up luckily used PayPal and got a refund checked my bank account and they had setup a direct debit using a fake PayPal account for the same amount of money that I had used to purchase aftershave so if you have bought from them CHECK your bank account,as this was for every six months.
I had previously given a 1* after 3 weeks of no communication or receiving any product, although 4 weeks later my perfume sample has arrived and no complaints with the actual product.
Ordered end of Feb 22. As of 7th May no goods, no refund, no communication (or replies to my chase ups) no answer on the phone. Depending on how much you spent, small claims court costs £35 and they may have to reimburse that as well as initial purchase price and interest.
Absolutely shocking company - ordered in March- it’s now May and no sign of delivery. Do not use
As with everyone else NO delivery of two ordered. Wish I’d read these reviews first.
No reply to any email. Tracking code given not recognised by Royal Mail. This is A TOTAL SCAM. Disgusting. Reported to training standards
As with others claimed through PayPal and INSTANTLY refunded
Ordered a sample perfume for £13.50 nearly 2 months ago, money taken from my account straight away but have I received my purchase… of course not.this is a scam, they don’t reply to emails or refund your money, they just ignore you, Subscents want prosecuting for theft
As with all the other reviews I paid my money but never received the item. I also have tried contacting them via email, several times, nothing, and the phone number they have provided - well yes you guessed it it doesn’t work! Clearly just a scam, will not make the mistake of purchasing without going to Trustpilot first. Don’t waste your money!
Should’ve read the reviews first. Ordered product. Never received product. Don’t answer emails. Don’t pick up the phone. AVOID.
I wish I’d read these reviews sooner, I’ve never received the item I ordered and they ignored my multiple emails asking for a refund. AVOID this company at all costs!!
Never received item, ordered a month ago, they supposedly dispatched it 2 weeks ago and still not received. Took them 2 weeks to dispatch which is what they say. Any a month later and nothing.
I believe this is probably a scam as suggested in other reviews..money taken straight away but no products have arrived .The company does not respond to emails but sent one over a week ago saying the products were on their way and should be delivered next day..needless to say nothing has arrived..have been asked to review my order even though it has never arrived. Would give this no stars but not possible on this site.
Awful company!
Have ordered two samples costing over £30 almost a month ago and I’ve received nothing!! Customer services have ignored my emails. Absolute thieves !!!
Avoid!!!
Ordered 2 weeks ago, received nothing. Emailed them twice, no response , called them no answer!
Ordered close to a month ago now and still not received item. I received a shipping notification which I believe is fake.
I’ve given these guys a two start review before but they have emailed me a voucher code for 15% off. You do receive the product eventually and to be honest if your not willing to pay full price for top end perfume then don’t expect top end service
Order placed on 2nd Feb ,still not received. No response via phone or email . Quite obviously a complete scam . How can they still be taking people’s money
Terrible service. Shocking. Ordered 8th February and it’s now 23rd and still haven’t received anything. Emailed the company and have not got a reply. Would highly suggest avoiding this company.
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