Ordered on Sunday, still waiting on an update or any correspondence from this company. I have attempted to contact them 3 times now with no avail. Really disappointed. At this point I just want a re... Voir plus
L'entreprise a répondu
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Ordered on Sunday, still waiting on an update or any correspondence from this company. I have attempted to contact them 3 times now with no avail. Really disappointed. At this point I just want a re... Voir plus
L'entreprise a répondu
A super company yo deal eith. The website is easy to navigate Payment is easy Packaged well and dispatched quickly I recently had a parcel go astray ( postie at fault....now deliveted) and the... Voir plus
I am very pleased with this company as it allows me to try out classic olde school type fragances without breaking the bank! I will continue to purchase. Thank you Subscents!
Great range of designer and niche fragrances available at good prices with delivery included. My orders have always arrived promptly and well packaged. Their sample bottles are leak-proof are labelled... Voir plus
Authentic high end fragrances supplied in small sample bottle. The perfect way for you to discover a new favourite.
Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 42 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Sorry people, but I had no problem with them at all , delivery was a little slower than expected but it was no major who ha , I’ve had some thing never turned up for 7 months
Easy to navigate the website and order. Delivered within a reasonable time frame and it's a great way to try different fragrances without spending £100's on a bottle. Also good if you like a variety of scents but are on a budget.
I bought some Dior samples for my sister & she was delighted. Good service & prompt delivery.
Quality service for new fragrances and perfect for holiday travel sizes
Never had a problem with subscents think delivery time could be quicker
Scam company report everyone needs to report them

Réponse de Subscents
Based on my experience I have no hesitation in recommending Subscents. My order was confirmed immediately and progress communicated at every stage plus fast free delivery. The sample arrived attractively packaged. I would definitely order again.
So I had ordered from Subscents almost a year ago and didn't have the best experience. I received an e-mail somewhat recently saying they had changed management and I decided to give them another chance.
The ordering process was really smooth and I received my sample a little less than a week after ordering. Overall I'm happy with the experience and would use them again!
So poor.
Absolutely no communication in 11 days since ordering. Was promised dispatch asap and 3 days later nothing. Glad I used PayPal so was easy to get back via resolution centre
I had ordered my sample and then seen so many negative reviews. I instantly emailed lee who happens to have taken over from the previous management and reassured me he is making every effort to get the company back from its poor customer service experience most have previously experienced. Product arrived within time frame and more than happy to give it 5 stars. Well done and trust me it’s a different set up.
From 1⭐️ to 5⭐️
I firstly had a terrible experience. My product didn’t arrive and they would not reply to any of my communication. Then I received an email from “Lee” who has now taken over the business. He transferred my money, plus he posted the original scent I ordered (and all within a day or two). I would not have ordered from this company again. I now feel safe to do so. Thank you Lee
Slightly worried about ordering with the reviews but received my order faster than stated on website. Would definitely order again and aftershave was fire
After ordering Iread the reviews about subscents and was very worried that i wouldn't receive my order, I must say i received my order within the 5 days as stated and creed product is fine..I will order again as no issues at all
(Order 6310) never received item,
queried - no response
Requested refund- no response
I can only advise do not use this company it is a scam
DOES THIS COMPANY ACTUALLY EXIST?? IS IT BOGUS??!!
Order placed weeks ago, IMPORTANT. a gift for someone special.
Money taken, order didn’t arrive. Sent emails, left voicemail on phone no that no one ever answers.I FEAR I WILL NEVER GET THE PERFUME I ORDERED, NOR A REFUND
disgusting lack of service.
ANYONE ELSE HAD SAME PROBLEM??
DO NOT 'BUY' ANYTHING FROM THIS 'COMPANY' - THEY ARE A SCAM.
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Oh dear, I too have been caught by this rogue company.
And I thought I was quite savvy...obviously not!
The website looks smart, functions well and all seems above board.
Placed order, money charged to my card instantly...and then nothing!
No response to emails. Telephone just rings and then voicemail.
I am pissed off to say the least.
People that setup and run these sort of scam sites need to be hunted down and locked up.
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