Customer service was great! Guaranteed the right part for the job part was mailed out immediately upon confirmation of model and serial number that the part would fit! Don't be fooled by the imitators... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Parts arrived quickly. The original ice maker assembly I ordered was changed by staff (with my okay) based upon their research of my Subzero model and serial number. Unfortunately the ice machine elec... Voir plus
L'entreprise a répondu
Quick response from customer service to verify the proper replacement part number for our Wolf Speed Oven door hinge. Disappointed in Wolf that the original OEM hinge was clearly a poor design sinc... Voir plus
L'entreprise a répondu
Bayan at Sub Zero Parts was able to find and verify the correct parts for my Wolf Range. He got back to me in a timely manner with all necessary information. Very pleased with finding and receiving... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
About Subzeroparts Subzeroparts is your trusted source for genuine Sub-Zero, Wolf, and Cove appliance parts across the United States. We specialize in providing original replacement parts, ensuring premium quality and reliable performance for your luxury kitchen appliances. Our mission is to make finding and purchasing authentic parts easy, secure, and fast. We are committed to outstanding customer service, detailed product information, and fast nationwide shipping. Every part we offer is sourced directly from authorized distributors or original equipment manufacturers, giving you peace of mind that you are buying real, factory-certified parts. Whether you need a replacement for a refrigerator, freezer, oven, or dishwasher, Subzeroparts is here to help. Join hundreds of satisfied customers who trust us for their Sub-Zero, Wolf, and Cove appliance needs. We value your feedback and look forward to helping you maintain the excellence of your appliances for years to come.
Coordonnées de contact
4297 N Cotton Ln, 85340, Litchfield Park, Etats-Unis
- 8054298885
- info@subzeroparts.com
- subzeroparts.com
4,5
Excellent
118 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Received parts fit as described
Received parts on time as promised - everything fit as described. Very responsive to the questions. I was able to fix my own sub-zero for much less than a service call. My unit is over 25 years old and built in so it would be very expensive to have a new one installed. Glad I was able to postpone that project for a little longer. Hard to find affordable honest service. On a scale of 1-10 thermostat replacement and defroster install was about a 5 and I saved about $2200.00 doing it myself.
20 février 2026
Avis spontané
Réponse de Subzeroparts
Thank you for your detailed review, Brian!
We’re very glad to hear the parts arrived on time and worked exactly as expected. It’s great that you were able to repair your Sub-Zero unit yourself and extend the life of a well-built appliance. Many of these units can continue running for decades with the right parts and maintenance.
We truly appreciate your feedback and are happy we could help you save on a costly service call. If you ever need assistance with parts again, our team will be glad to help.
Réponse de Subzeroparts
Thank you for your feedback! We’re glad to hear that your experience with us was fast and accurate. Our team always strives to provide the correct parts and quick support for Sub-Zero and Wolf appliances.
We truly appreciate your review!
Réponse de Subzeroparts
Thank you for your feedback!
We truly appreciate your support and are glad you had a good experience with us. If you ever need assistance with Sub-Zero or Wolf parts in the future, we’ll be happy to help.
Subzero 650 control board replaced.
My 20-plus year old Subzero 650 refrigerator would run continuously. After determining the control board needed replacing, I was happy to find a factory part still available from Subzeroparts. I placed the order and their team verified my needs to ensure the correct part was delivered to me. I installed the new control board and now it works like new!
18 février 2026
Avis spontané
Réponse de Subzeroparts
Thank you for your kind review! We’re glad we could help you find the correct control board for your Sub-Zero 650 and that your refrigerator is running like new again. Our team always aims to verify compatibility before shipping to ensure customers receive the right part the first time.
We truly appreciate your feedback and your trust in SubZeroParts!
Good Customer Service
I ordered two bulbs for a Subzero fridge. One of the two bulbs arrived with a broken filament. The support team was very responsive and quickly sent a replacement. The bulbs are packaged in sleeves and wrapped in bubble wrap. They are not in sealed boxes with foam or cardboard protection that you would get with a $5 bulb from Amazon or Home Depot.
16 février 2026
Avis spontané
Réponse de Subzeroparts
Thank you for your honest feedback — we truly appreciate you taking the time to share your experience.
We’re very glad our support team was able to quickly resolve the issue and send a replacement.
Regarding the packaging, these bulbs are shipped in the original factory packaging as supplied by the manufacturer. We understand your concerns and always strive to ensure parts arrive safely.
Thank you again for your business and for giving us the opportunity to make it right.
Great customer service.
Great job making sure I had the right parts. And all is working again.
28 janvier 2026
Réponse de Subzeroparts
Thank you for your feedback! We’re very glad everything is working again. If you ever need assistance in the future, we’re here to help. We truly appreciate your support.
Easy order process and they shipped to…
Easy order process and they shipped to Hawaii on time using USPS.
2 janvier 2026
Avis spontané
Réponse de Subzeroparts
Thank you for your review! We truly appreciate your support and are glad your order arrived safely and on time. If you ever need parts or assistance in the future, we’ll be more than happy to help.
Réponse de Subzeroparts
Thank you for your feedback! We’re glad you’re enjoying your Wolf products. We truly appreciate your support and your review.
Réponse de Subzeroparts
Thank you for your review! We’re glad everything arrived quickly and met your expectations. We appreciate your business and hope to assist you again in the future.
I ordered a motor and fan
I ordered a motor and fan. Whoever reviews the order noticed I ordered the wrong fan for the serial and model number we have. They emailed me back and said they were going to credit the wrong fan and ship the correct fan. That is absolutely great service!
28 janvier 2026
Réponse de Subzeroparts
Thank you so much for your kind words! We always double-check orders against the model and serial number to help prevent delays and make sure you receive the correct part the first time. We’re glad we could quickly resolve it for you and truly appreciate your feedback.
Réponse de Subzeroparts
Thank you for your review! We truly appreciate your support and are glad you had a smooth experience with fast delivery. We’re always here if you need any parts or assistance in the future.
Accurate and convenient ordering
The ordering was very easy, according to the serial number of the refrigerator. The thing I liked the most was the fact that I ordered a new magnet for the refrigerator door along with a few other parts that needed to be replaced, the company got back to me with a message that the magnet I ordered did not match my refrigerator model and that they would send the correct part at no additional cost.
31 janvier 2026
Avis spontané
Réponse de Subzeroparts
Thank you for your thoughtful review! We’re glad the ordering process was easy and that we were able to catch the mismatch and send the correct magnet right away. Ensuring you receive the right part for your model is always our priority. We truly appreciate your trust and support!
Great knowledgeable team, quick accurate service.
The team made a solid effort to ensure that the part I was requesting was indeed the correct part for my (20 year old) oven. Excellent knowledge and great service. Part arrived in a couple of days and was an exact fit. Thanks!
29 janvier 2026
Avis spontané
Réponse de Subzeroparts
Thank you so much for your kind words! We’re always happy to double-check parts to make sure everything matches correctly — especially for older units. We’re glad to hear it was an exact fit and that everything is working perfectly again. We truly appreciate your support!
Fast and accurate processing of the…
Fast and accurate processing of the order. Well protected packaging ensured delivery of item without damage.
26 janvier 2026
Réponse de Subzeroparts
Thank you for your feedback! We’re glad to hear your order was processed quickly and arrived safely. We always strive to ensure accurate order handling and secure packaging. If you ever need assistance again, we’re here to help.
Asked to have a call back twice and…
Asked to have a call back twice and never got one response
26 janvier 2026
Réponse de Subzeroparts
Thank you for your feedback. We’re sorry for the frustration caused.
To clarify for future customers: our support is provided via email, not by phone callbacks. This allows us to properly review order details, model and serial numbers, photos, and part compatibility, and give accurate solutions.
For the fastest assistance, please contact us at support@subzeroparts.com or submit the support request form on our website. Our support team responds to all inquiries within one business day and resolves issues promptly.
We’re always happy to help once a request is received through the proper support channel.
Easy to find what I needed on the site
Easy to find what I needed on the site. Fast delivery.
25 janvier 2026
Réponse de Subzeroparts
Thank you for the great review! We’re glad the site made it easy to find the exact part you needed, and that delivery was fast. We appreciate your business and look forward to helping again anytime.
I needed a part for my wolf oven
I needed a part for my wolf oven. It was easy to order and shipped quickly.
25 janvier 2026
Réponse de Subzeroparts
Thank you for your review! We’re happy we could help you get the Wolf oven part you needed, and that ordering was easy and shipping was quick. We appreciate your business and we’re here anytime you need parts again.
Excellent service
Excellent service! Quick delivery! Very knowledgeable!
22 janvier 2026
Avis spontané
Réponse de Subzeroparts
Thank you for the great review! We’re glad you had a smooth experience and received your order quickly. We really appreciate the kind words about our knowledge and service—happy to help anytime you need parts or guidance again.
Great communication and very fast order…
Great communication and very fast order processing. The part works perfectly. Highly recommend.
23 janvier 2026
Avis spontané
Réponse de Subzeroparts
Thank you for the recommendation! We’re glad the communication and fast processing made the experience smooth, and even happier to hear the part works perfectly. We appreciate your support and are here anytime you need anything else.
Excellent service
Excellent service. Fast response and shipping. Competitive pricing. Highly recommended
13 janvier 2026
Avis spontané
Réponse de Subzeroparts
Thank you for the great review! We’re glad you were happy with the fast response, quick shipping, and competitive pricing. We truly appreciate the recommendation and look forward to helping you again anytime you need parts.
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