Customer service was great! Guaranteed the right part for the job part was mailed out immediately upon confirmation of model and serial number that the part would fit! Don't be fooled by the imitators... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Parts arrived quickly. The original ice maker assembly I ordered was changed by staff (with my okay) based upon their research of my Subzero model and serial number. Unfortunately the ice machine elec... Voir plus
L'entreprise a répondu
Quick response from customer service to verify the proper replacement part number for our Wolf Speed Oven door hinge. Disappointed in Wolf that the original OEM hinge was clearly a poor design sinc... Voir plus
L'entreprise a répondu
Bayan at Sub Zero Parts was able to find and verify the correct parts for my Wolf Range. He got back to me in a timely manner with all necessary information. Very pleased with finding and receiving... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
About Subzeroparts Subzeroparts is your trusted source for genuine Sub-Zero, Wolf, and Cove appliance parts across the United States. We specialize in providing original replacement parts, ensuring premium quality and reliable performance for your luxury kitchen appliances. Our mission is to make finding and purchasing authentic parts easy, secure, and fast. We are committed to outstanding customer service, detailed product information, and fast nationwide shipping. Every part we offer is sourced directly from authorized distributors or original equipment manufacturers, giving you peace of mind that you are buying real, factory-certified parts. Whether you need a replacement for a refrigerator, freezer, oven, or dishwasher, Subzeroparts is here to help. Join hundreds of satisfied customers who trust us for their Sub-Zero, Wolf, and Cove appliance needs. We value your feedback and look forward to helping you maintain the excellence of your appliances for years to come.
Coordonnées de contact
4297 N Cotton Ln, 85340, Litchfield Park, Etats-Unis
- 8054298885
- info@subzeroparts.com
- subzeroparts.com
4,5
Excellent
118 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Delivery and return went smoothly
7 novembre 2025
Avis spontané
Réponse de Subzeroparts
Thank you for your review! We’re happy to hear both the delivery and return process went smoothly. We always aim to make the entire experience as easy as possible for our customers.
Responsive, communicative and polite service
From the original inquiry about the part to completion all of the communication with the company was perfect. There was a minor shipping issue. I got two packages instead of one. One was an incorrect part and one was the correct part. A pre-paid shipping label was sent as soon as I reported it. I got an apology right away and thanks when I returned it. Incredible in 2025!
3 novembre 2025
Avis spontané
Réponse de Subzeroparts
Thank you for such a detailed and thoughtful review! We truly appreciate you sharing your experience. We’re glad our team was able to resolve the shipping issue quickly and make the process easy for you. Your feedback means a lot to us.
Réponse de Subzeroparts
Thank you! We’re glad you were happy with the turnaround time and overall experience. We appreciate your support and your review.
They were very tentative and…
They were very tentative and communicative. It was a good experience
22 octobre 2025
Réponse de Subzeroparts
Thank you for your feedback! We’re happy to hear you had a positive experience and that our communication met your expectations.
A wonderful purchase experience
The purchase, correct item and fast delivery made this transaction first rate.
23 octobre 2025
Réponse de Subzeroparts
Thank you for the great review! We’re glad everything from the purchase to delivery went smoothly. We appreciate your business.
We got our parts on time and in perfect…
We got our parts on time and in perfect condition. Ordering was easy.
13 octobre 2025
Réponse de Subzeroparts
Thank you for your review! We’re glad the parts arrived on time and in perfect condition. We appreciate you choosing us.
Réponse de Subzeroparts
Thank you! We appreciate your feedback and are glad you found our service fast and reliable.
Réponse de Subzeroparts
Thank you for your review! We’re glad we could get you the right part when you needed it.
Email communication is excellent
Email communication is excellent. Professionals at work. Fast delivery and OEM quality. Thank you!
11 octobre 2025
Avis spontané
Réponse de Subzeroparts
Thank you for your feedback! We’re glad everything was fast and accurate. We appreciate your review.
Fast and accurate
4 octobre 2025
Réponse de Subzeroparts
Thank you for sharing your experience! We’re glad we could help you save both time and money and get your appliance back up and running quickly. We appreciate your review.
Saved my time annd money
Local SubZero service firm wanted 10 days to fix my fridge/freezer. I found the controller board I needed at Subzeroparts. I placed the order and it was quickly shipped. I installed the board and had it up and running in a total of 4 days and at a much lower price than having a pro come out.
6 octobre 2025
Avis spontané
Réponse de Subzeroparts
Thank you for sharing your experience! We’re glad we could help you save both time and money and get your appliance back up and running quickly. We appreciate your review.
Réponse de Subzeroparts
Thank you for your review! We’re glad to hear the part was a perfect fit for your Wolf stove. We appreciate your business.
Excellent service!
Excellent service, communication, and support throughout the entire process! Thank you!
30 avril 2025
Réponse de Subzeroparts
Thank you for the great feedback! We’re happy to hear you were satisfied with the service and support throughout the process.
Subzero Control Panel
Control panel for Subzero BI42 came on time, new, and working—fast fix, thanks!
27 septembre 2025
Réponse de Subzeroparts
Thank you, Joe! We’re happy to hear your new Sub-Zero control panel arrived on time and worked perfectly. We appreciate your trust and look forward to helping again in the future.
Correct fit.
4 octobre 2025
Réponse de Subzeroparts
Thank you, Dave! We’re glad the part fit perfectly and met your expectations. Your feedback means a lot to our team.
Great resource for this DIY Sub Zero owner
Replaced a 22 year old program module. Ordering direct from the source took the guesswork out of my parts search. It isn’t worth saving a few bucks to take a chance on an old stock part off of an auction site. Great instructions on website - helpful for diy fixes. Fixed it the first try. Great feature at checkout forces you to confirm that you have double checked the part number. Do your homework!
9 octobre 2025
Avis spontané
Réponse de Subzeroparts
We truly appreciate your detailed feedback! It’s great to know that our product descriptions and checkout system helped make your DIY repair a success. Thank you for choosing SubZeroParts.com!
Réponse de Subzeroparts
Thank you for the 5-star review! We’re glad the ordering process and delivery were quick and smooth. Your satisfaction is our priority.
Door seal arrived promptly was easy to…
Door seal arrived promptly was easy to install resulting in a like new door
25 septembre 2025
Réponse de Subzeroparts
Thank you, Merri! We’re thrilled the new door seal fit perfectly and made your fridge door like new again. Appreciate your trust in us!
I'm very happy to order spare parts…
I'm very happy to order spare parts here. Delivery is on time and the parts are original and come with instructions.
11 septembre 2025
Réponse de Subzeroparts
Thank you, Bakhodir! We’re so glad your experience was smooth and the original parts met your needs. We truly value your loyalty and trust.
Immediate delivery of OEM icemaker…
Immediate delivery of OEM icemaker receptacle. Expensive but the only option.
4 septembre 2025
Avis spontané
Réponse de Subzeroparts
Thank you for your feedback! We’re glad we could provide the OEM part you needed with fast delivery. We appreciate your understanding and your review.
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