Customer service was great! Guaranteed the right part for the job part was mailed out immediately upon confirmation of model and serial number that the part would fit! Don't be fooled by the imitators... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Parts arrived quickly. The original ice maker assembly I ordered was changed by staff (with my okay) based upon their research of my Subzero model and serial number. Unfortunately the ice machine elec... Voir plus
L'entreprise a répondu
Quick response from customer service to verify the proper replacement part number for our Wolf Speed Oven door hinge. Disappointed in Wolf that the original OEM hinge was clearly a poor design sinc... Voir plus
L'entreprise a répondu
Bayan at Sub Zero Parts was able to find and verify the correct parts for my Wolf Range. He got back to me in a timely manner with all necessary information. Very pleased with finding and receiving... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
About Subzeroparts Subzeroparts is your trusted source for genuine Sub-Zero, Wolf, and Cove appliance parts across the United States. We specialize in providing original replacement parts, ensuring premium quality and reliable performance for your luxury kitchen appliances. Our mission is to make finding and purchasing authentic parts easy, secure, and fast. We are committed to outstanding customer service, detailed product information, and fast nationwide shipping. Every part we offer is sourced directly from authorized distributors or original equipment manufacturers, giving you peace of mind that you are buying real, factory-certified parts. Whether you need a replacement for a refrigerator, freezer, oven, or dishwasher, Subzeroparts is here to help. Join hundreds of satisfied customers who trust us for their Sub-Zero, Wolf, and Cove appliance needs. We value your feedback and look forward to helping you maintain the excellence of your appliances for years to come.
Coordonnées de contact
4297 N Cotton Ln, 85340, Litchfield Park, Etats-Unis
- 8054298885
- info@subzeroparts.com
- subzeroparts.com
4,5
Excellent
118 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wolf Range Light Switch
The front panel light switch on our Wolf range failed and would no longer latch. The range was just out of warranty (of course).
Subzero had these in stock, the order was processed timely and the part arrived in a few days.
Took the top of the range apart and installed the new one fairly easily.
The only down side was the obscene cost for what amounts to a very cheap piece of plastic assembly, including the microswitch.
Hence, that was worth a 1 star ding.
15 janvier 2026
Avis spontané
Réponse de Subzeroparts
Thanks for the detailed feedback, Juliet_Jake. We’re glad the part was in stock, shipped quickly, and that the installation went smoothly.
We also understand your frustration with the manufacturer’s pricing. For many Wolf/Sub-Zero components, the retail price is set by the OEM and their distribution structure, and even small assemblies (like a plastic housing with a microswitch) can be surprisingly expensive.
If you’d like, email us at support@subzeroparts.com with your model/serial number and the part number you purchased—we’re happy to double-check that you received the correct OEM part and see if there are any approved alternatives or options that could help on future repairs.
Highly recommend this company
Highly recommend this company. Easy to work with and fast shipping. Great communication as well.
8 janvier 2026
Avis spontané
Réponse de Subzeroparts
Thank you for the recommendation! We’re glad everything went smoothly and that you found our communication and shipping fast and easy. We truly appreciate your trust.
Great communication and quick…
Great communication and quick responses. Found the parts we needed and very helpful.
27 décembre 2025
Réponse de Subzeroparts
Thank you for your kind feedback! We’re happy we could help you find the right parts and respond quickly. Don’t hesitate to reach out anytime you need assistance.
Excellent service and prompt delivery…
Excellent service and prompt delivery to the UK. Thanks a lot
15 décembre 2025
Avis spontané
Réponse de Subzeroparts
Thank you for your review! We’re glad your order arrived quickly and safely to the UK. We appreciate your business and look forward to helping again.
Easy to replace door light switch
It was such a pleasure to fix the sub zero myself by replacing the door light switch and saving the money for a service call. Using the wiring diagram and parts diagram on the subzero web site also helped me find the correct part. Was very pleased with the speed of the delivery
12 décembre 2025
Avis spontané
Réponse de Subzeroparts
Thank you for sharing your experience! We’re happy our diagrams and parts information helped make the repair easy. Great job fixing it yourself!
The lights on my 501R burned out
The lights on my 501R burned out. The sub zwero web site identified the correct parts. Order arrived promptly and all 4 bulbs inpristine condition. Such a great product with incredible quality and reliability.
9 décembre 2025
Avis spontané
Réponse de Subzeroparts
Thank you for the detailed feedback! We’re glad the correct parts were identified and delivered promptly, and that everything arrived in perfect condition.
Incredibly responsive and equally a…
Incredibly responsive and equally a great resource for all things SubZero.
29 novembre 2025
Réponse de Subzeroparts
We really appreciate your feedback! Providing accurate information and responsive support is exactly what we aim for. Thank you for choosing us.
I should have received my part by now
I should have received my part by now, but I have not and have not received any reason why.
28 novembre 2025
Réponse de Subzeroparts
Thank you for your review.
Our customer support team responds to all requests within 24 hours. We did not receive any message from you regarding this order, so we were not given the opportunity to assist before this review was posted.
Shipping is handled by third-party carriers, and while delays can occur, we always take full responsibility for support and resolution on our end. Reaching out to us directly is always the fastest way to address delivery concerns.
We remain available and ready to help.
Réponse de Subzeroparts
Thank you! We’re glad the product and order information was clear and helpful. Accurate descriptions are very important to us.
Réponse de Subzeroparts
Thank you for your review! We’re happy you were satisfied with both the genuine parts and our customer service.
Réponse de Subzeroparts
That’s great to hear! Thank you for confirming everything was correct. We appreciate your feedback.
Réponse de Subzeroparts
Thank you! We’re glad the ordering process was easy and shipping was fast. We appreciate your business.
I added a new gaskets for my subzero…
I added a new gaskets for my subzero refrigerator doors and it was a perfect fit. The instructions were very good also
25 novembre 2025
Réponse de Subzeroparts
Thank you for your feedback! We’re glad to hear the gaskets were a perfect fit and that the instructions were helpful. We appreciate you taking the time to share your experience and are happy we could help get your Sub-Zero back in great shape.
Réponse de Subzeroparts
¡Muchas gracias! Nos alegra saber que quedó satisfecho con nuestro servicio.
Customer service was very responsive…
Customer service was very responsive and handled my return efficiently.
11 novembre 2025
Avis spontané
Réponse de Subzeroparts
Thank you for your feedback! We’re glad we could handle your return efficiently and provide responsive support.
Came Fast Fit Perfect
10 novembre 2025
Avis spontané
Réponse de Subzeroparts
Thanks for the review! We’re happy the part arrived quickly and fit perfectly.
SZ Freezer door shelves
SZ Freezer door shelves. The serves was exceptional from finding the correct part to keeping me abreast of what was happening.
5 novembre 2025
Avis spontané
Réponse de Subzeroparts
Thank you for your kind words! We’re glad we could help you find the correct part and keep you informed throughout the process.
prompt response to emails
prompt response to emails. order was lost and immediately addressed and replaced by the company.
10 novembre 2025
Avis spontané
Réponse de Subzeroparts
Thank you for sharing your experience! We’re glad we could resolve the issue quickly and make sure you received the correct replacement.
Straightforward order
Straightforward order, fast shipping
I wish they had a branch and stock in Canada so we wouldn't have to pay high customs fees.
29 octobre 2025
Réponse de Subzeroparts
Thank you for your feedback and for your order! We’re glad the ordering process was straightforward and shipping was fast. We understand the concern about international duties and truly appreciate the suggestion. We’re always looking for ways to improve service for our international customers.
Great price and service
They had the part I needed and it was at the lowest price I could find. It arrived promptly and fixed my problem.
7 novembre 2025
Avis spontané
Réponse de Subzeroparts
Thank you for the kind words! We’re glad we could offer the part you needed at a great price and get it to you quickly. We appreciate your trust in us.
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