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Lisez les avis des autres

Noté 5 sur 5 étoiles

My wife lost her health &beauty card, website was not helpful at all,you have to use web chat which was a waste of time. We went into the Sittingbourne shop today explained the situation, Zara and Sad... Voir plus

Noté 1 sur 5 étoiles

I went to the Preston Superdrug to return an item that was faulty and the backlash I got from the so called manager (John) was absolutely disgusting and that was when he finally came out of his office... Voir plus

Noté 5 sur 5 étoiles

Absolutely lovely costumer service from our dear Naila and our dear Joseph. ❤️ We need every place be like that having a very good costumer service the way they doing .Well done for both of you contin... Voir plus

Noté 5 sur 5 étoiles

Superdrug in Thame. I don't often go into Superdrug, but for a few reasons I've been in three times this week and I've noticed the same women working there who has been incredibly helpful every time.... Voir plus

À propos de l'entreprise

  1. Service de fitness et nutrition
  2. Magasin de vitamines et compléments alimentaires

Informations provenant de diverses sources externes

Superdrug Stores PLC is a health and beauty retailer in the United Kingdom, and the second largest behind Boots UK.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

2 k avis

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1 étoile

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3,6

Tous les avis

(1 534)

196 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Went into Superdrug Tottenham court rd…

Went into Superdrug Tottenham court rd waited 10 minutes whil the women behind the counter was chatting to a customer all about were she came from that she was going on holiday next month I had my dog outside so I couldn’t wait so Superdrug lost out on £60 absolutely terrible service I will use boots in future

28 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Matthew at Bishop Auckland

Looking for perfume I was served by Matthew at Bishop Auckland, Tindal Crossing Superdrug. He was so helpful and there is nothing this young man does not know about perfumes. If you need a new perfume go and visit this branch you won't be disappointed. His customer service is fabulous

25 février 2026
Avis spontané
Noté 5 sur 5 étoiles

1396 - Dharmi

1396 - Dharmi

I often get my eyebrows threading from Dharmi. She is amazing and I am always fully satisfied with her service.

23 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered from them and needed to cancel…

Ordered from them and needed to cancel the order, but it’s from their ‘marketplace’ sellers so clicked the link they provided, which turns out to be unsafe and won’t load. Total scam. Marketplace is just bad dropshippers with BS websites and return policies it seems to me. Beware.

22 février 2026
Avis spontané
Noté 1 sur 5 étoiles

I am using wex strips ages but I didn't…

I am using wex strips ages but I didn't face any problem in years but I buy wex strips from superdrug and honestly it's not good they makes my bikini area so irritated and bad rashes, my skin irritating me so bad. I am not recommended to anyone. Thanks

16 février 2026
Avis spontané
Noté 1 sur 5 étoiles

Unprofessional security

I went into the superdrug in limerick city on william street with a friend and was looking for a setting spray. we used a TESTER of the morphe setting spray and put it back and decided to keep looking for a different one as we didn’t like that one. the security guard working there approached us and and loudly declared that we would have to buy it. when we asked why he said because we used it, after telling him it was a tester he said “i know but you shouldve just sprayed it on ur hand” mind you it wasn’t like we sprayed an unreasonable amount of this tester we just sprayed a bit on our faces and didn’t like how it sprayed so we were planning on buying a different one. he was making a big scene and stood by the door and wouldn’t let us leave unless we bought it. as we only had 5 minutes until our bus we had no choice but just to purchase it. it was a very humiliating experience and i think we should be compensated in some sort of way. i’ll give you a week to respond to me and if you don’t i’ll have to take this to social media.

18 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Thank you Savia for your help :)

I visited the Superdrug Manchester Arndale store. The lovely Savia was beyond helpful. She is approachable and attentive towards customers.

I was looking for a particular make up product which was not in the store and she suggested other products that were similar.
After she had helped me, I noticed she was helping other customers and asking customers if they need any help which is always lovely to see.

Thank you for your very cheerful and lovely customer service skills Savia. You are a real gem at the store! :)

11 février 2026
Avis spontané
Noté 1 sur 5 étoiles

This review is for the central branch…

This review is for the central branch croydon. I was so disappointed on how I was served normally no problem but on this occasion it was bad. I approach the purfum counter is get some perfume pods where young lady firstly didn't no how to do the pods which she then asked a young guy who said yes I can do them for you but told me I could not have the ones I wanted as thay was premium this is not stated on premises or wed site I was gutted as never been treated like that before. I told the guy I would go to boots which I did brilliant service no problem at all and in fact was treated so nicely will go there in future for my pods. You need to display notices that say this and train your staff better (Saturday staff) so I won't be shopping at your store agian nor will my family.

7 février 2026
Avis spontané
Noté 5 sur 5 étoiles

I visited the Superdrug Uxbridge branch…

I visited the Superdrug Uxbridge branch on 06/02/26 and had a genuinely lovely experience with two members of staff.
Chloe started her shift as I was browsing the make-up section, and her warm smile and positive attitude immediately stood out. She was polite, professional, patient, and very approachable. Chloe took the time to help me access my very old Superdrug store card account, ensuring I received the discount I was entitled to. Her efficiency and willingness to help made the process smooth and stress-free. I love the Maybelline products.

Zainab also contributed positively to my experience, stepping in at the right moment and adding to the friendly and supportive atmosphere.
Both Chloe and Zainab provided excellent customer service and made my visit enjoyable. Thank you both for your help and professionalism — I will definitely be returning soon.

6 février 2026
Avis spontané
Noté 1 sur 5 étoiles

It was the first time in Caterham…

It was the first time in Caterham Superdrug. It is a well stocked shop with lots of staff stacking shelves dotted across the shop but all had headsets on talking to each other with no eye contact. One patronising woman did come over to see if I had messed her shelf but not asked if she could help, rejigged her items and talking and walking away. Rather rude. So went to the opposite shop though less stocked had friendlier staff. People are allowed to lift items up and read labels and see colours etc.

6 février 2026
Avis spontané

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