My wife lost her health &beauty card, website was not helpful at all,you have to use web chat which was a waste of time. We went into the Sittingbourne shop today explained the situation, Zara and Sad... Voir plus
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I went to the Preston Superdrug to return an item that was faulty and the backlash I got from the so called manager (John) was absolutely disgusting and that was when he finally came out of his office... Voir plus
Absolutely lovely costumer service from our dear Naila and our dear Joseph. ❤️ We need every place be like that having a very good costumer service the way they doing .Well done for both of you contin... Voir plus
Superdrug in Thame. I don't often go into Superdrug, but for a few reasons I've been in three times this week and I've noticed the same women working there who has been incredibly helpful every time.... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Superdrug Stores PLC is a health and beauty retailer in the United Kingdom, and the second largest behind Boots UK.
Coordonnées de contact
Croydon Road 118, CR0 4PF, Croydon, Royaume-Uni
- superdrugs.co.uk
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BRENT CROSS branch/superdrug
I asked for help and the lady named DALAL (I hope I remember her name correctly)is very helpful to me and to others
Really good experience...we went to…
Really good experience...we went to superdrug Upton park for purchase skin care, the staff "Anjum" helps us to find better option and really supportive.
Stafford superdrug
Best store in stafford ,can always find what i want and store is well presented.
Hi i recently visited superdrug…
Hi i recently visited superdrug wimbledon store , hasan assisted me in some things i was looking for and he is such a helpful guy
They sent used items including lip products
They sent me to two used products and then when I asked for a refund the sent out replacements as if I’d want to use a company that sends out used items.
Burgess Hill store my most 😍 place to shop.
Always happy to purchase my necessary toiletries and sunscreen lotions in the Burgess Hill store. Welcoming staff, great products and fantastic affordable prices.
Thank you Julie at the till for the beautiful absolutely necessary little gift and your great customers service.
Pricing is wrong and doesn't go through…
Pricing is wrong and doesn't go through correctly on the checkout, should be £29 but the basket says £50, good job I can add and check before paying. Customer service says send screen shot of all the basket which you can't on mobile. No solution just 4 hours delay before replying. Going to stop using superdrug as it isn't the first time this has happened and they still haven't fixed it. Very poor for something so vital and the customer service is rubbish with no solutions. No wonder superdrug aren't doing well
Went to Superdrug Didcot for some…
Went to Superdrug Didcot for some lipsticks. Martyna gave excellent advice on lipstick selection. lovely experience.
I had my eyebrows threaded at Superdrug…
I had my eyebrows threaded at Superdrug in Chatham today. I have quite thick brows. The woman took a chunk out of my left brow and then proceeded to tell me I had a ‘bald patch’. My eyebrows don’t match up and the left one has been left as a thin wiggly line. I won’t be returning again.
Great new therapist
I came in for my regular brow treatment in Didcot. The new therapist Capucine was lovely. She made me feel very comfortable and explained the whole treatment really well especially the aftercare. Thank you ☺️
helpul and knowledgeable
The pharmacy at the local Superdrug was busy but they still found time to advise me and provide suitable medication. Amelia the pharmacy manager is exceptional.
Jaydavan provided great service in the…
Jaydavan provided great service in the Hammersmith branch.
Rekha from Chatham branch is amazing
Rekha from Chatham branch is amazing. She is professional and talented and has rescued my eyebrows from a previous salon which did a terrible job. My brows look great now and I feel fantastic .Thank you Rekha - now I won't use anyone else.
Juliette in Liskeard went above and beyond…
Juliette in Liskeard went above and beyond to help me today. I wasn’t going to bother asking but I have never had an assistant in any store be so helpful. They were short staffed and having to keep one person in the same aisle to cover shop lifting but Juliette still found the time to provide me with everything I needed to know. I was so grateful to her for her kindness.
The pharmacist is great,so helpful and…
The pharmacist is great,so helpful and friendly I’ve had to ask his advice quite a few times and he always answers my questions civilly the shop it self is great I don’t go to boots anymore 👍
I returned an item to Superdrug on the…
I returned an item to Superdrug on the 5th January and have not received a refund or return acknowledgement.
I followed their return instructions (item was unopened and in original packaging, cost £31.50) Despite emailing Customer Services FIVE times and providing proof of postage, I cannot get my money back.
Superdrug cannot be contacted by telephone anymore so very easy to ignore customers emails.
Absolutely shocking way to treat customers, now having to write to Senior Management team.
Skye and Matt Tamworth Store
Skye and Matt, the Assistant Manager at the Tamworth store were very helpful this afternoon. They kindly honoured 20% off a skin care product in store which was showing as an online discount only. Great service.
Just met a lovely chap in Lichfield…
Just met a lovely chap in Lichfield store. He listened to my eyebrow problem and helped me pick a product. He was honestly so kind and knowledgeable and fun. He should be on the shop floor always to give us all tips and help.
Superdrug, Kemptown, BRIGHTON
Visited the St James street store yesterday which was tidy & clean & fairly busy.
I was greeted by Tony who was very helpful with sorting me out the type of body moisturiser I was looking for & now I'v used it I must commend his choice as its brilliant.
Was served by young girl at till who reminded me to use my superdrug card which made the product even cheaper..great result!
Highly recommend this store in Kemptown , Brighton. Great location that saves me having to go all the way into the town centre.
Great service from varsha at the tills…
Great service from varsha at the tills in Basildon superdrug in eastgate.
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