Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My wife lost her health &beauty card, website was not helpful at all,you have to use web chat which was a waste of time. We went into the Sittingbourne shop today explained the situation, Zara and Sad... Voir plus

Noté 1 sur 5 étoiles

I went to the Preston Superdrug to return an item that was faulty and the backlash I got from the so called manager (John) was absolutely disgusting and that was when he finally came out of his office... Voir plus

Noté 5 sur 5 étoiles

Absolutely lovely costumer service from our dear Naila and our dear Joseph. ❤️ We need every place be like that having a very good costumer service the way they doing .Well done for both of you contin... Voir plus

Noté 5 sur 5 étoiles

Superdrug in Thame. I don't often go into Superdrug, but for a few reasons I've been in three times this week and I've noticed the same women working there who has been incredibly helpful every time.... Voir plus

À propos de l'entreprise

  1. Service de fitness et nutrition
  2. Magasin de vitamines et compléments alimentaires

Informations provenant de diverses sources externes

Superdrug Stores PLC is a health and beauty retailer in the United Kingdom, and the second largest behind Boots UK.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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3,6

Tous les avis

(1 535)

197 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Burgess Hill store my most 😍 place to shop.

Always happy to purchase my necessary toiletries and sunscreen lotions in the Burgess Hill store. Welcoming staff, great products and fantastic affordable prices.
Thank you Julie at the till for the beautiful absolutely necessary little gift and your great customers service.

29 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Pricing is wrong and doesn't go through…

Pricing is wrong and doesn't go through correctly on the checkout, should be £29 but the basket says £50, good job I can add and check before paying. Customer service says send screen shot of all the basket which you can't on mobile. No solution just 4 hours delay before replying. Going to stop using superdrug as it isn't the first time this has happened and they still haven't fixed it. Very poor for something so vital and the customer service is rubbish with no solutions. No wonder superdrug aren't doing well

27 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

I had my eyebrows threaded at Superdrug…

I had my eyebrows threaded at Superdrug in Chatham today. I have quite thick brows. The woman took a chunk out of my left brow and then proceeded to tell me I had a ‘bald patch’. My eyebrows don’t match up and the left one has been left as a thin wiggly line. I won’t be returning again.

24 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great new therapist

I came in for my regular brow treatment in Didcot. The new therapist Capucine was lovely. She made me feel very comfortable and explained the whole treatment really well especially the aftercare. Thank you ☺️

16 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Rekha from Chatham branch is amazing

Rekha from Chatham branch is amazing. She is professional and talented and has rescued my eyebrows from a previous salon which did a terrible job. My brows look great now and I feel fantastic .Thank you Rekha - now I won't use anyone else.

22 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Juliette in Liskeard went above and beyond…

Juliette in Liskeard went above and beyond to help me today. I wasn’t going to bother asking but I have never had an assistant in any store be so helpful. They were short staffed and having to keep one person in the same aisle to cover shop lifting but Juliette still found the time to provide me with everything I needed to know. I was so grateful to her for her kindness.

21 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

I returned an item to Superdrug on the…

I returned an item to Superdrug on the 5th January and have not received a refund or return acknowledgement.
I followed their return instructions (item was unopened and in original packaging, cost £31.50) Despite emailing Customer Services FIVE times and providing proof of postage, I cannot get my money back.
Superdrug cannot be contacted by telephone anymore so very easy to ignore customers emails.
Absolutely shocking way to treat customers, now having to write to Senior Management team.

19 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Skye and Matt Tamworth Store

Skye and Matt, the Assistant Manager at the Tamworth store were very helpful this afternoon. They kindly honoured 20% off a skin care product in store which was showing as an online discount only. Great service.

18 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Just met a lovely chap in Lichfield…

Just met a lovely chap in Lichfield store. He listened to my eyebrow problem and helped me pick a product. He was honestly so kind and knowledgeable and fun. He should be on the shop floor always to give us all tips and help.

17 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Superdrug, Kemptown, BRIGHTON

Visited the St James street store yesterday which was tidy & clean & fairly busy.
I was greeted by Tony who was very helpful with sorting me out the type of body moisturiser I was looking for & now I'v used it I must commend his choice as its brilliant.
Was served by young girl at till who reminded me to use my superdrug card which made the product even cheaper..great result!
Highly recommend this store in Kemptown , Brighton. Great location that saves me having to go all the way into the town centre.

14 janvier 2026
Avis spontané

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