Superior Hair Extensions Avis 

643
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I have been going to Superior Hair for around 7 years. Unfortunately, in the last couple of years, I have noticed the quality of the hair has deteriorated. My last set shedded and thinned and became m... Voir plus

Noté 5 sur 5 étoiles

Great service and communication. They didn't have the shade in stock that I needed, but kept in touch regarding when they will receive their order. And offered alternative options. Really happy and hi... Voir plus

Noté 5 sur 5 étoiles

Superior Hair Staff are very helpful when talking to them directly when asking for advice with recommendations if you have any concerns and give great ideas to resolve. My Superior Hair colour is H... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I can't thank the team at Superior Hair enough. The staff are truly amazing—gentle, caring, and exceptionally skilled in their work. I visited to purchase a wig, as I’m currently undergoing cancer tre... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Fournisseur d'extension de cheveux
  2. aussi dans
  3. Grossiste
  4. Magasin de perruques
  5. Perruquier
  6. Salon de coiffure

À propos de Superior Hair Extensions

Écrit par l'entreprise

Founded in 2003. Superior Hair has made a reputable name across New Zealand in supplying the highest quality hair extensions that are simple to use at the lowest value!

At Superior Hair NZ, we offer the largest range of 100% Remy human hair extensions in 15 Different Methods ranging from 14" to 26" in 40+ shades including our Balayage & Ombres! We want you to look and feel your best in the quickest & easiest way!

Our Superior Hair products are stocked in over 6000 NZ and AUS hair salons because we offer the highest quality of luxury hair extensions that will seamlessly blend into your natural hair, long-lasting & silky smooth!

We offer Free Colour Matching Services & an awesome Rewards Program for our loyal customers! We also offer Same-day shipping on orders made before 2pm (Mon-Fri NZ)

We stand by our moral code of Sustainably made and ethically sourced products.

SHOP CLIP IN EXTENSIONS
SHOP ULTRA SEAMLESS TAPE INS
SHOP ALL COLLECTIONS

Online Colour Matching Services

Écrit par l'entreprise

Super Fast & Free Colour Matching!
Email us at purchase@superiohair.co.nz to get one of our expert Hair Extension Technicians to help colour match and advise on what will work best!

Overnight Shipping

Fast Delivery Services!

Fast Delivery Services!
Same-day shipping on orders made before 2pm (Mon-Fri NZ) Saturday Delivery optional!

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

643 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 81 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(643)

140 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quility hair and durable..

Quility hair and durable... it stays nice after years, as if you just bought it. Very impressed.

25 août 2026
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Réponse de Superior Hair Extensions

Thank you so much for your amazing review! ✨🥰 We’re thrilled to hear you’re so impressed with the quality and durability of our hair, especially knowing it continues to look beautiful even after years of use! ❤️ Your support means so much to us, and we look forward to helping you again in the future!

- Superior Hair Extensions

Noté 4 sur 5 étoiles

Sorry but the scalp fill in pieces…

Sorry but the scalp fill in pieces doesn't blend with my hair. The vase of the pieces are too thick and look super weird on my thin hair.
I will be contacting to exchange for something more suitable for my thin hair.

20 août 2026
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Réponse de Superior Hair Extensions

Thank you for sharing your feedback, and we’re sorry to hear the Scalp Fill-Ins weren’t the right fit for your hair. ❤️ We completely understand that everyone’s hair type is different, and with finer hair, finding an option that blends naturally is especially important.

Please do get in touch with our team and we’ll be more than happy to discuss your options and help recommend something more suitable for your fine hair. We appreciate you giving them a try and hope we can help you find a better match! ✨

- Superior Hair Extensions

Noté 5 sur 5 étoiles

Just can’t fault them

Just can’t fault them ! Product is a life changer for me , service on the phone and at expo so genuinely caring . The best in my view .

19 novembre 2025
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Réponse de Superior Hair Extensions

Thank you so much for such a beautiful review! ✨🥰 Hearing that our product has been a life changer for you truly means the world to us. We’re also so happy that you felt genuinely cared for by our team, both over the phone and at the expo. ❤️ Your kind words and support mean more than you know, and we’ll always be here whenever you need us. We look forward to helping you again in the future!

- Superior Hair Extensions

Noté 5 sur 5 étoiles

Superior Hair Review

Great delivery service, products are good quality, customer service is always top tier!

28 juillet 2026
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Réponse de Superior Hair Extensions

Thank you so much for your wonderful review! ✨🥰 We’re so happy to hear you’ve had a great experience with our fast delivery, product quality, and customer service. Knowing our team continues to provide top-tier service means so much to us! ❤️ We truly appreciate your support and look forward to helping you again with your next order!

- Superior Hair Extensions

Noté 5 sur 5 étoiles

Superior Hair is reliable

Superior Hair is reliable, affordable and quality is good. I’ve recently bought balayages butterfly wefts that I coloured pink. The hair coloured evenly and feels great. Thank you superior Hair

28 juillet 2026
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Réponse de Superior Hair Extensions

Thank you so much for your wonderful review! ✨🥰 We’re so happy to hear you find Superior Hair reliable, affordable, and great quality. Your pink Butterfly Wefts sound absolutely gorgeous! 💕 It’s fantastic to hear the hair coloured evenly and still feels beautiful. We truly appreciate your support and look forward to helping you with your next creation! ❤️

- Superior Hair Extensions

Noté 5 sur 5 étoiles

Great product

Great product

27 juillet 2026
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Réponse de Superior Hair Extensions

Thank you so much for your lovely review! ✨🥰 We’re so happy to hear you’re pleased with your product. We truly appreciate your support and look forward to helping you again with your next order! ❤️

- Superior Hair Extensions

Noté 5 sur 5 étoiles

Great quality hair

A great company to work with. Delivery was prompt. I had purchased the wrong colour and I was able to exchange easily. They were very helpful. Best of all, the hair is great quality!

26 juillet 2026
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Réponse de Superior Hair Extensions

Thank you so much for your wonderful review! ✨🥰 We’re so happy to hear you had a great experience with us, from the prompt delivery to the easy colour exchange. It’s especially lovely to know our team was able to help and that you’re loving the quality of the hair! ❤️ We truly appreciate your support and look forward to helping you again with your next order!

- Superior Hair Extensions

Noté 5 sur 5 étoiles

Love the product was nervous about…

Love the product was nervous about wearing it but pleasantly surprised

25 juillet 2026
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Réponse de Superior Hair Extensions

Thank you so much for your lovely review! ✨🥰 We’re so happy to hear you love the product and that it pleasantly surprised you, especially after feeling a little nervous about wearing it at first. We hope you continue to feel amazing and confident every time you wear it! Thank you for your support, and we look forward to helping you again in the future!

- Superior Hair Extensions

Noté 5 sur 5 étoiles

The hair is absolutely beautiful

The hair is absolutely beautiful. Ease delivery and ordering - thank you

29 juillet 2026
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Réponse de Superior Hair Extensions

Thank you so much for your beautiful review! ✨🥰 We’re thrilled to hear you’re loving the quality of the hair and that both ordering and delivery were easy and smooth. We truly appreciate your support and look forward to helping you again with your next order! ❤️

- Superior Hair Extensions

Noté 5 sur 5 étoiles

My extension blends in so well with my…

My extension blends in so well with my own hair that when I get a compliment I do have to smile. It is such a good match.😉 thank you !

22 juillet 2026
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Réponse de Superior Hair Extensions

Thank you so much for your beautiful review! ✨🥰 We absolutely love hearing how seamlessly your extensions blend with your natural hair—that perfect colour match makes all the difference! 😉❤️ We’re so happy you’re receiving compliments and feeling amazing with your hair. Thank you for choosing Superior Hair, and we look forward to helping you again with your next order!

- Superior Hair Extensions

Noté 4 sur 5 étoiles

Amazing customer service, warehouse picker may need a question?

One of my packs of hair extensions was sent in the wrong colour but the customer service was absolutely amazing, such lovely people so helpful. We werent able to get the colour hair I ordered on time as it was out of stock which was a bummer and the only reason I am taking a star off, I think the warehouse sent me the incorrect hair as the hair I had ordered was out of stock hoping I wouldnt mind, which was abit disappointing but the customer service and the hair itself is fantastic

21 juillet 2026
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Réponse de Superior Hair Extensions

Thank you so much for taking the time to share your experience. ✨🥰 We’re very sorry that one of your packs arrived in the incorrect colour and that the shade you originally ordered was unavailable in time. We completely understand how disappointing and inconvenient this would have been.

Please be assured that we would never intentionally send a different colour without your approval. We’ll be passing your feedback on to our warehouse team so we can look into what happened and help prevent this from happening again.

We’re so glad our customer service team was able to assist you and that you’re happy with the quality of the hair. Your kind words about our team truly mean a lot to us. ❤️ Thank you for your understanding and for giving us the opportunity to help. We hope your next experience with us is a perfect one!

- Superior Hair Extensions

Noté 5 sur 5 étoiles

Always fast delivery and great…

Always fast delivery and great extensions

23 juillet 2026
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Réponse de Superior Hair Extensions

Thank you so much for your lovely review! ✨🥰 We’re so happy to hear you can always count on us for fast delivery and great quality extensions. Your continued support means so much to our team, and we look forward to helping you again with your next order! ❤️

- Superior Hair Extensions

Noté 5 sur 5 étoiles

Great service

Great service, variety and fast shipping!

22 juillet 2026
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Réponse de Superior Hair Extensions

Thank you so much for your wonderful review! ✨🥰 We're so happy to hear you had a great experience with our service, enjoyed our range of products, and that your order arrived quickly. We truly appreciate your support and look forward to helping you again in the future!

- Superior Hair Extensions

Noté 5 sur 5 étoiles

Fast reply to my email

Fast reply to my email, product arrived super fast and is exactly what I ordered and needed

11 juillet 2026
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Réponse de Superior Hair Extensions

Thank you so much for your lovely review! ✨🥰 We’re so happy to hear our team responded quickly to your email and that your order arrived super fast and was exactly what you needed. We truly appreciate your support and look forward to helping you again with your next order! ❤️

- Superior Hair Extensions

Noté 5 sur 5 étoiles

The misus is happy

The misus is happy. Thankyou

10 juillet 2026
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Réponse de Superior Hair Extensions

Thank you so much for your lovely review! ✨🥰 We’re so happy to hear the missus is happy—that’s what we love to hear! ❤️ Thank you for choosing Superior Hair, and we hope to help you again in the future!

- Superior Hair Extensions

Noté 1 sur 5 étoiles

NZ post are a joke and I live in…

NZ post are a joke and I live in central Auckland

17 juillet 2026
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Réponse de Superior Hair Extensions

Thank you for taking the time to leave your feedback. We're so sorry to hear about your delivery experience.

We completely understand how frustrating shipping delays can be, especially when you're located in central Auckland. While we dispatch orders as quickly as possible, once a parcel has been handed over to NZ Post, the delivery timeframe is unfortunately outside of our control.

We truly appreciate your patience and your feedback, and we'll continue working closely with our shipping partners to provide the best possible service.

If there's anything we can do to assist with your order, please don't hesitate to reach out to our support team. We'd be more than happy to help. 💜

-Superior Hair Extensions

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