Superior Hair Extensions Avis 

643
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 3 sur 5 étoiles

I have been going to Superior Hair for around 7 years. Unfortunately, in the last couple of years, I have noticed the quality of the hair has deteriorated. My last set shedded and thinned and became m... Voir plus

Noté 5 sur 5 étoiles

Great service and communication. They didn't have the shade in stock that I needed, but kept in touch regarding when they will receive their order. And offered alternative options. Really happy and hi... Voir plus

Noté 5 sur 5 étoiles

Superior Hair Staff are very helpful when talking to them directly when asking for advice with recommendations if you have any concerns and give great ideas to resolve. My Superior Hair colour is H... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I can't thank the team at Superior Hair enough. The staff are truly amazing—gentle, caring, and exceptionally skilled in their work. I visited to purchase a wig, as I’m currently undergoing cancer tre... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Fournisseur d'extension de cheveux
  2. aussi dans
  3. Grossiste
  4. Magasin de perruques
  5. Perruquier
  6. Salon de coiffure

À propos de Superior Hair Extensions

Écrit par l'entreprise

Founded in 2003. Superior Hair has made a reputable name across New Zealand in supplying the highest quality hair extensions that are simple to use at the lowest value!

At Superior Hair NZ, we offer the largest range of 100% Remy human hair extensions in 15 Different Methods ranging from 14" to 26" in 40+ shades including our Balayage & Ombres! We want you to look and feel your best in the quickest & easiest way!

Our Superior Hair products are stocked in over 6000 NZ and AUS hair salons because we offer the highest quality of luxury hair extensions that will seamlessly blend into your natural hair, long-lasting & silky smooth!

We offer Free Colour Matching Services & an awesome Rewards Program for our loyal customers! We also offer Same-day shipping on orders made before 2pm (Mon-Fri NZ)

We stand by our moral code of Sustainably made and ethically sourced products.

SHOP CLIP IN EXTENSIONS
SHOP ULTRA SEAMLESS TAPE INS
SHOP ALL COLLECTIONS

Online Colour Matching Services

Écrit par l'entreprise

Super Fast & Free Colour Matching!
Email us at purchase@superiohair.co.nz to get one of our expert Hair Extension Technicians to help colour match and advise on what will work best!

Overnight Shipping

Fast Delivery Services!

Fast Delivery Services!
Same-day shipping on orders made before 2pm (Mon-Fri NZ) Saturday Delivery optional!

Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

643 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 81 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,5

Tous les avis

(643)

140 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Quality Products

Unique Products

2 décembre 2025
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Réponse de Superior Hair Extensions

Thank you so much for your lovely feedback! 💛 We’re thrilled to hear you’re loving our quality and unique products — that’s exactly what we aim to deliver! ✨

We’d love to assist you again anytime you’re ready for your next glow-up! 💕

— Team Superior Hair ✨

Noté 5 sur 5 étoiles

Halo 16 inch Hair Extension.

I bought the halo 16 inch Extension. Woww its super thick and the hair is divine 😍. Absolutely would recommend this Extention 😍

30 novembre 2025
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Réponse de Superior Hair Extensions

Thank you so much for your amazing feedback! 💛 We’re absolutely thrilled to hear you’re loving your 16” Halo Extension — super thick and divine is exactly what we love to hear! 😍✨

Your recommendation truly means the world to us. We’d love to assist you again anytime you’re ready for your next hair glow-up! 💕

— Team Superior Hair ✨

Noté 5 sur 5 étoiles

Great service

Great service, quick easy delivery. Good product will buy again. Thanks again

7 décembre 2025
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Réponse de Superior Hair Extensions

Thank you so much for your kind feedback! 💛 We’re so glad to hear you enjoyed the great service, quick and easy delivery, and the product itself — that’s exactly what we aim for! ✨

We truly appreciate your support and can’t wait to assist you again for your next purchase. Thanks again! 💕

— Team Superior Hair ✨

Noté 4 sur 5 étoiles

A huge thank you to Jacky

A huge thank you to Jacky, she helped me through a tricky situation and was really understanding. It means so much to me as its a tricky time of year and I was abit stressed. Thank you Jacky!!

26 novembre 2025
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Réponse de Superior Hair Extensions

Thank you so much for your beautiful words! 💛 We’re so glad Jacky could support you through a tricky time — she truly cares and will be so touched to hear how much her help meant to you. ✨

We know how stressful things can feel, especially at certain times of the year, and we’re really happy we could make things a little easier for you. Jacky is the best, and we’re so grateful to have her on our team! 💕

Please know we’re always here if you need anything at all.

— Team Superior Hair ✨

Noté 5 sur 5 étoiles

Wonderful product and very quick delivery.

I have been using and buying from
Superior for over a year now. Their service is top teir and the. Delivery is literally overnight. The product itself is outstanding and i honestly cant fault both service and product. An added bonus is their loyalty program. Which i have tonight benefited from, taking $100 off my order. I highly recommend superior hair for all extensions and products.

9 décembre 2025
Avis spontané
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Réponse de Superior Hair Extensions

Thank you so much for this incredible review! 💛 We’re absolutely thrilled to hear you’ve been with us for over a year and that our service, overnight delivery, and product quality continue to exceed your expectations — that truly means the world to us! ✨

We love hearing that you were able to benefit from our loyalty program too — that $100 off is a well-deserved bonus! 🙌 Your recommendation means everything to us, and we’re so grateful to have you as part of the Superior Hair family.

We can’t wait to assist you again for your next glow-up! 💕

— Team Superior Hair ✨

Noté 5 sur 5 étoiles

Website very easy to use has a lot of…

Website very easy to use has a lot of great information
Was very easy to match colours
Can’t wait to have them installed

27 novembre 2025
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Réponse de Superior Hair Extensions

Thank you so much for your kind feedback! 💛 We’re so happy to hear you found the website easy to use, packed with helpful information, and that colour matching was a breeze — that’s exactly what we aim for! ✨

We’re so excited for you to have them installed and see the final result — we can’t wait for your glow-up! 💕

— Team Superior Hair ✨

Noté 5 sur 5 étoiles
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Réponse de Superior Hair Extensions

Thank you so much for your kind words! 💛 We’re thrilled to hear you loved both the quality and the service — that’s exactly what we aim for! 👌✨

We’d love to assist you again anytime you’re ready for your next glow-up! 💕

— Team Superior Hair ✨

Noté 5 sur 5 étoiles

Light Grey Pony Tail

Great service, prompt, great communication. Beautiflly packaged

2 décembre 2025
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Réponse de Superior Hair Extensions

Thank you so much for your wonderful feedback! 💛 We’re thrilled to hear you loved the Light Grey Ponytail and that the service, communication, and packaging all hit the mark! ✨

We truly appreciate your support and would love to assist you again anytime you’re ready for your next glow-up! 💕

— Team Superior Hair ✨

Noté 5 sur 5 étoiles

Human hair topper

Absolutely love my hair topper it’s fantastic great for human hair , no one can tell it’s not mine love it

25 novembre 2025
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Réponse de Superior Hair Extensions

Thank you so much for your beautiful feedback! 💛 We’re absolutely thrilled to hear you’re loving your human hair topper and that it looks so natural — the best compliment is when no one can tell it’s not your own hair! ✨

We’re so happy it’s been a fantastic fit for you, and we’d love to assist you again anytime you’re ready for your next glow-up! 💕

— Team Superior Hair ✨

Noté 2 sur 5 étoiles

I’m sooo disappointed

I’m a disappointed because I was expecting something more the quality of the hair It's weird, I don't think it's 100% real human hair, not because when I passed the straightener it, the hair scurled and they cut themselves, Also when I passed the brush a lot of hairs came out . So I don't think the hair is 100% natural since other times I've bought real hair in other countries and they weren't like this one even a lot of plastic smell came out of it which shouldn't be

24 novembre 2025
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Réponse de Superior Hair Extensions

Thank you for sharing your experience — we’re really sorry to hear how disappointed you’re feeling 💛 That’s absolutely not how we want you to feel after receiving your hair.

All of our extensions are made from 100% human hair, but we understand your concerns based on what you experienced. Curling when heat is applied, some initial shedding, or a scent from packaging can occasionally happen, but it’s important to us that we properly review this with you rather than leave you feeling unsure about the quality.

We’d genuinely love the opportunity to look into this further and help resolve it for you. Please reach out to our support team info@superiorhairextensions.com with your order number, along with a few clear photos or a short video showing the issues you mentioned. Our quality team can then assess this and work toward a satisfactory solution for you — whether that’s further guidance, an exchange, or another option that leaves you feeling confident and supported.

Your feedback matters to us, and we truly appreciate you giving us the chance to assist and make this right 💕

— Team Superior Hair ✨

Noté 5 sur 5 étoiles

Top Topper

Perfect, sale price a plus, very good quality as expected.
Packaging disappointing as would have loved one of your pink boxes rather than plastic esp for price. Maybe next time 👍🏼

4 décembre 2025
Avis spontané
Logo de Superior Hair Extensions

Réponse de Superior Hair Extensions

Thank you so much for your lovely feedback! 💛 We’re thrilled to hear you’re loving your topper and that the quality met your expectations — plus a sale price is always a win! ✨

We truly appreciate your support and would love to assist you again anytime you’re ready for your next glow-up! 💕

— Team Superior Hair ✨

Noté 5 sur 5 étoiles

Great product and very helpful

Great product and very helpful

23 novembre 2025
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Réponse de Superior Hair Extensions

Thank you so much for your lovely feedback! 💛 We’re so happy to hear you loved the product and found our team helpful — that’s exactly what we aim for! ✨

We’d love to assist you again anytime you’re ready for your next glow-up! 💕

— Team Superior Hair ✨

Noté 5 sur 5 étoiles

Everything fast efficient and I love…

Everything fast efficient and I love the hair so much I wish I could a fors another straight away thanks kindly
Mechelle

20 novembre 2025
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Réponse de Superior Hair Extensions

Thank you so much, Mechelle! 💛 We’re absolutely thrilled to hear everything was fast and efficient — and even happier to know you love the hair so much! That truly makes our day ✨

We appreciate your support more than you know, and whenever you’re ready for your next glow-up, we’ll be right here and excited to assist you again! 💕

— Team Superior Hair ✨

Noté 5 sur 5 étoiles

Perfect Match

Perfect Match. Extremely happy with my purchase.

25 novembre 2025
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Réponse de Superior Hair Extensions

Thank you so much for your kind words! 💛 We’re absolutely thrilled to hear the colour was a perfect match and that you’re extremely happy with your purchase — that’s exactly what we aim for! ✨

We’d love to assist you again anytime you’re ready for your next glow-up! 💕

— Team Superior Hair ✨

Noté 5 sur 5 étoiles

Really happy and excited.

Really good experience ordering and receiving the hair (didn’t take long at all) will definitely order again. Hair is beautiful.

9 novembre 2025
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Réponse de Superior Hair Extensions

Thank you so much for your gorgeous feedback! 💛 We’re so happy to hear you had such a great experience ordering and receiving your hair — and that it arrived nice and quickly! ✨

It makes our day knowing you’re really happy and excited, and that you find the hair beautiful. We’d absolutely love to assist you again anytime you’re ready for your next glow-up! 💕

— Team Superior Hair ✨

Noté 5 sur 5 étoiles

Super helpful customer support team…

I've been a customer of Superior Hair for 5 years now. Super helpful customer support team over the phone. Wasn't sure if I would be home to sign for my delivery. Spoke to one of the girls there and she popped a note on my order. Always meet you with a smile on site.

13 novembre 2025
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Réponse de Superior Hair Extensions

Thank you so much for your beautiful feedback! 💛 Hearing that you’ve been with us for 5 years truly means the world — we appreciate you more than you know! ✨

We’re so glad our customer support team could help with your delivery request and make things easy for you. And it warms our hearts to know you always feel welcomed with a smile when you visit us on site — that’s exactly the experience we strive for every single time!

We’re always here for you and can’t wait to assist you again for your next glow-up! 💕

— Team Superior Hair ✨

Noté 5 sur 5 étoiles

Amazing hair extensions

Amazing hair extensions, they always look perfect 😍

10 novembre 2025
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Réponse de Superior Hair Extensions

Thank you so much for your lovely feedback! 💛 We’re absolutely thrilled to hear you’re loving the extensions and that they always look perfect on you — that makes our day! 😍✨

We’d love to assist you again anytime you’re ready for your next glow-up! 💕

— Team Superior Hair ✨

Noté 5 sur 5 étoiles

I love them so much

18 novembre 2025
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Réponse de Superior Hair Extensions

Thank you so much! 💛 We’re absolutely thrilled to hear you love them so much — that truly makes our day! ✨

We’d love to assist you again anytime you’re ready for your next hair glow-up! 💕

— Team Superior Hair ✨

Noté 5 sur 5 étoiles

Easy purchasing process and all items…

Easy purchasing process and all items were delivered as ordered within the advertised timeframe

17 novembre 2025
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Réponse de Superior Hair Extensions

Thank you so much for your lovely feedback! 💛 We’re so glad to hear the purchasing process was nice and easy, and that everything arrived exactly as ordered — right within the promised timeframe! ✨

We truly appreciate your support and would love to assist you again anytime you’re ready for your next glow-up! 💕

— Team Superior Hair ✨

Noté 5 sur 5 étoiles

Easy and great service form Superior…

Easy and great service form Superior Hair as always - I have been going for a good 15 years!

16 novembre 2025
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Réponse de Superior Hair Extensions

Thank you so much for your beautiful feedback! 💛 We’re absolutely thrilled to hear you’ve had easy, great service with us — and WOW, 15 years! Your loyalty truly means the world to us ✨

We’re so grateful to have you as part of the Superior Hair family for so long, and we can’t wait to continue looking after you for many more glow-ups to come! 💕

— Team Superior Hair ✨

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