I have been going to Superior Hair for around 7 years. Unfortunately, in the last couple of years, I have noticed the quality of the hair has deteriorated. My last set shedded and thinned and became m... Voir plus
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Lisez les avis des autres
Great service and communication. They didn't have the shade in stock that I needed, but kept in touch regarding when they will receive their order. And offered alternative options. Really happy and hi... Voir plus
Superior Hair Staff are very helpful when talking to them directly when asking for advice with recommendations if you have any concerns and give great ideas to resolve. My Superior Hair colour is H... Voir plus
L'entreprise a répondu
I can't thank the team at Superior Hair enough. The staff are truly amazing—gentle, caring, and exceptionally skilled in their work. I visited to purchase a wig, as I’m currently undergoing cancer tre... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Fournisseur d'extension de cheveux
- aussi dans
- Grossiste
- Magasin de perruques
- Perruquier
- Salon de coiffure
À propos de Superior Hair Extensions
Écrit par l'entreprise
Founded in 2003. Superior Hair has made a reputable name across New Zealand in supplying the highest quality hair extensions that are simple to use at the lowest value!
At Superior Hair NZ, we offer the largest range of 100% Remy human hair extensions in 15 Different Methods ranging from 14" to 26" in 40+ shades including our Balayage & Ombres! We want you to look and feel your best in the quickest & easiest way!
Our Superior Hair products are stocked in over 6000 NZ and AUS hair salons because we offer the highest quality of luxury hair extensions that will seamlessly blend into your natural hair, long-lasting & silky smooth!
We offer Free Colour Matching Services & an awesome Rewards Program for our loyal customers! We also offer Same-day shipping on orders made before 2pm (Mon-Fri NZ)
We stand by our moral code of Sustainably made and ethically sourced products.
SHOP CLIP IN EXTENSIONS
SHOP ULTRA SEAMLESS TAPE INS
SHOP ALL COLLECTIONS
At Superior Hair NZ, we offer the largest range of 100% Remy human hair extensions in 15 Different Methods ranging from 14" to 26" in 40+ shades including our Balayage & Ombres! We want you to look and feel your best in the quickest & easiest way!
Our Superior Hair products are stocked in over 6000 NZ and AUS hair salons because we offer the highest quality of luxury hair extensions that will seamlessly blend into your natural hair, long-lasting & silky smooth!
We offer Free Colour Matching Services & an awesome Rewards Program for our loyal customers! We also offer Same-day shipping on orders made before 2pm (Mon-Fri NZ)
We stand by our moral code of Sustainably made and ethically sourced products.
Online Colour Matching Services
Écrit par l'entreprise
- Super Fast & Free Colour Matching!
- Email us at purchase@superiohair.co.nz to get one of our expert Hair Extension Technicians to help colour match and advise on what will work best!
Overnight Shipping
Fast Delivery Services!
Same-day shipping on orders made before 2pm (Mon-Fri NZ) Saturday Delivery optional!
Coordonnées de contact
201 Symonds Street, 1010, Auckland, Nouvelle-Zélande
- 09 309 5031
- purchase@superiorhair.co.nz
- superiorhair.co.nz
4,5
Excellent
643 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Réponse de Superior Hair Extensions
Thank you so much for your lovely feedback! 💛 We’re so glad to hear the purchase was easy and your delivery arrived fast — that’s exactly what we aim for! ✨
We’d love to assist you again anytime you’re ready for your next glow-up! 💕
— Team Superior Hair ✨
Your service is phenomenal very easy to…
Your service is phenomenal very easy to use the website to order. Love all of my pieces the blend was perfect for what you chose using my picture I sent through. The messy bun would of preferred a bit more hair. But the other bun was perfect use as a ponytail not a bun.
4 novembre 2025
Réponse de Superior Hair Extensions
Thank you so much for your gorgeous feedback! 💛 We’re absolutely thrilled to hear you found the website easy to use, loved your pieces, and that the colour blend was a perfect match from your photo — that’s exactly what we aim for! ✨
We really appreciate your note about the messy bun having a little less hair than you expected. Feedback like this is so valuable for us as it helps improve future batches. We’re glad to hear the other bun worked beautifully as a ponytail — love that creativity! 🙌
If you ever need help choosing fuller styles or alternatives, we’re always here and would love to assist you again for your next glow-up! 💕
— Team Superior Hair ✨
Réponse de Superior Hair Extensions
Thank you so much for your amazing feedback! 💛 We’re thrilled to hear you received excellent service, fast delivery, and a perfect product — that’s exactly what we aim for every single time! ✨
We truly appreciate your support and can’t wait to assist you again for your next glow-up! 💕
— Team Superior Hair ✨
Superior Service
Jackie at 09 309 5031 answered immediately advising that my order was confirmed with 65% discount for the weekend clearance sale. She told me the clip extensions were easy to use and if I needed assistance, she would be available to help me as a first time user of Superior Hair products! KUDOS as I just received confirmation that my order is on the way to me now - SUPER!!
13 novembre 2025
Avis spontané
Réponse de Superior Hair Extensions
Thank you so much for your wonderful feedback! 💛 We’re absolutely thrilled to hear Jackie was able to assist you so quickly and clearly — she’s fantastic, and we’ll be sure to pass along your lovely words! ✨
We’re glad the weekend clearance discount helped and that you found the clip-in extensions easy and exciting to try as a first-time user. It makes us so happy to know your order is already on its way — SUPER indeed! 🙌
If you need any help once your extensions arrive, Jackie and our whole team are always here for you. We can’t wait to assist you again for your next glow-up! 💕
— Team Superior Hair ✨
The product is good quality and the…
The product is good quality and the service is excellent
6 novembre 2025
Réponse de Superior Hair Extensions
Thank you so much for your kind words! 💛 We’re thrilled to hear you’re happy with the quality of the product and that our service impressed you — that’s exactly what we aim for every time! ✨
We’d love to assist you again anytime you’re ready for your next glow-up! 💕
— Team Superior Hair ✨
Réponse de Superior Hair Extensions
Thank you so much for your kind feedback! 💛 We’re so glad to hear you were happy with the packaging and that your delivery arrived quickly — that’s exactly what we love to deliver! ✨
We truly appreciate your support and can’t wait to assist you again anytime you’re ready for your next glow-up! 💕
— Team Superior Hair ✨
The product is such good quality and…
The product is such good quality and the shipping is always so fast and realiable !
30 octobre 2025
Avis spontané
Réponse de Superior Hair Extensions
Thank you so much for your beautiful feedback! 💛 We’re absolutely thrilled to hear you’re loving the quality of our products and that shipping has been fast and reliable every time — that’s exactly what we aim for! ✨
Your support truly means the world to us, and we’d love to assist you again anytime you’re ready for your next glow-up! 💕
— Team Superior Hair ✨
Easy and understandable options to…
Easy and understandable options to choose from, 24 hour delivery
3 novembre 2025
Réponse de Superior Hair Extensions
Thank you so much for your kind words! 💛 We’re thrilled to hear the options were clear and easy to choose from — and that your order arrived within 24 hours, just as it should! ✨
We truly appreciate your support and can’t wait to assist you again anytime you’re ready for your next glow-up! 💕
— Team Superior Hair ✨
Fraud and money
Fraud and money hungry people!!
Save your money and hair and don’t go to this place!
7 novembre 2025
Avis spontané
Great fast shipping excellent quality…
Great fast shipping excellent quality of hair. I do however struggly with making them “seamless” as the poke out where they had been folded in the pack.
20 octobre 2025
Réponse de Superior Hair Extensions
Thank you so much for your lovely review! 💛 We’re so happy to hear you’re loving the quality of the hair and that shipping was nice and fast — that’s exactly what we aim for! ✨
Regarding the pieces poking out where they’ve been folded in the pack, this can sometimes happen during packaging or transit. A quick tip — gently straightening the top section with a low-heat flat iron or blow-drying on a warm setting can help smooth those folds out perfectly. They’ll settle beautifully once installed and blended! 🙌
We truly appreciate your feedback and would love to assist you again anytime for your next glow-up! 💕
— Team Superior Hair ✨
Don’t wait until 5 days before install like me 🤦🏼♀️
I was silly and left it until just 5 days before my install appointment (including the weekend!)
To find a 2 week wait for my 22’ nanos the customer service were so good and I ended up with a mix of 18’ and 22’. It turned out perfect 👌
15 octobre 2025
Réponse de Superior Hair Extensions
Thank you so much for your lovely feedback! 💛 We absolutely love hearing how it all worked out perfectly in the end — your mix of 18” and 22” sounds stunning! ✨
We’re so glad our team could step in and help you find the right solution in time for your install — that’s exactly what we’re here for! 🙌 Next time, we’ll have everything ready even earlier for your glow-up 😉
We truly appreciate your support and can’t wait to assist you again soon! 💕
— Team Superior Hair ✨
You get what you get...
Hair colour was good
Hair has so far held up well
However there were Many strands I removed and sent back as they were very textured/rough and wiry
I understand some batches aren't perfect but when sent back for inspection I was told they could find no fault with their product. I was shocked to hear that theybsi not find this note worthy and for that reason alone I wouldnt repurchase along with the hairs needed to be removed to have nice feeling hair
23 septembre 2025
Réponse de Superior Hair Extensions
Thank you so much for sharing your honest feedback 💛 We’re really glad to hear the colour matched well and that the hair has been holding up nicely so far.
We also truly appreciate you taking the time to return the strands you were concerned about. Our quality control team inspected the pieces and confirmed they met our manufacturing standards, but we completely understand that texture can vary slightly between batches and individual strands — especially with ethically sourced human hair. Your experience matters to us, and we’re sorry to hear the feel of those strands didn’t meet your expectations.
We value your feedback as it helps us continue improving, and we’re always here to assist you with recommendations or alternative products that may suit the texture and feel you prefer.
If you’d ever like us to help you choose a different range or finish, we’d be more than happy to assist 💕
— Team Superior Hair ✨
Love the colour match beautiful quality…
Love the colour match beautiful quality hair
15 octobre 2025
Avis spontané
Réponse de Superior Hair Extensions
Thank you so much for your beautiful feedback! 💛 We’re absolutely thrilled to hear the colour match was perfect and that you’re loving the beautiful quality of the hair — that’s exactly what we aim for every single time! ✨
We’d love to assist you again anytime you’re ready for your next hair glow-up! 💕
— Team Superior Hair ✨
10/10 quality.
Fantastic communication! The hair is continuously 10/10 for quality. I have purchased many times over the years and will continue to do so. I have used nano tip, and have lasted over a year, and still going.
9 octobre 2025
Réponse de Superior Hair Extensions
Thank you so much for your incredible feedback! 💛 We’re absolutely thrilled to hear you’ve been loving the hair over the years and that the quality continues to be 10/10 — that means the world to us! ✨
It’s wonderful to know you’ve had great communication and lasting results with your nano tips — over a year of wear is amazing! We’re so grateful for your ongoing support and can’t wait to assist you again for your next transformation! 💕
— Team Superior Hair ✨
The lovely lady who has now helped me…
The lovely lady who has now helped me twice make purchases and get fantastic colour matching results was fantastic. Great product and wonderful customer service
1 octobre 2025
Réponse de Superior Hair Extensions
Thank you so much for your amazing feedback! 💛 We’re absolutely thrilled to hear you love working with us and that our Butterfly Wefts continue to impress — they really are a total game changer! ✨
It means so much to know the quality never disappoints and that you find the installs simple and quick — that’s exactly what we aim for with every stylist and client experience. 🙌
We’re so grateful for your trust and can’t wait to assist you again for your next transformation! 💕
— Team Superior Hair ✨
So helpful
I ordered the wrong extensions so needed to make an exchange. Was a bit nervous as they cost a lot so was worried I may not be able too. Superior hair made it so easy for me to exchange, very prompt, very helpful.
Thank you
25 septembre 2025
Réponse de Superior Hair Extensions
Thank you so much for your wonderful feedback! 💛 We’re so glad to hear our team could make your exchange process smooth and stress-free — that’s exactly what we aim for! ✨
It’s completely understandable to feel nervous when ordering something special, so it means a lot to know you felt supported and cared for throughout. We’re always here to help and would love to assist you again anytime for your next glow-up! 💕
— Team Superior Hair ✨
Most versatile exstensions!
The staff were amazing and helpful and very welcoming. I purchased 2x packs of 9 clip ins to fulfill my look of a fuller and intense natural wave. Happy that I was able to execute the look I was after and how durable the exstensions are with dying, braiding and blow drying using products such as gel and hair spray. I have now washed and air drying them for a straightened look for next round.
2 octobre 2025
Réponse de Superior Hair Extensions
Thank you so much for your amazing review! 💛 We’re absolutely thrilled to hear our team made you feel so welcomed and supported — that’s exactly the experience we strive to create! ✨
Your look sounds incredible — two packs of 9 clips for that fuller, natural wave is such a gorgeous choice! We love that you were able to achieve exactly the style you were after and that the extensions held up beautifully through colouring, braiding, and styling. That’s the kind of versatility we’re so proud of! 🙌
We can’t wait to see how your next straightened look turns out — and we’d love to assist you again anytime for your next glow-up! 💕
— Team Superior Hair ✨
Great hair…
Love working with Superior hair,I’m never disappointed in the quality and the butterfly wefts are just so simple and quick to install.
30 septembre 2025
Réponse de Superior Hair Extensions
Thank you so much for your amazing feedback! 💛 We’re absolutely thrilled to hear you love working with us and that our Butterfly Wefts continue to impress — they really are a total game changer! ✨
It means so much to know the quality never disappoints and that you find the installs simple and quick — that’s exactly what we aim for with every stylist and client experience. 🙌
We’re so grateful for your trust and can’t wait to assist you again for your next transformation! 💕
— Team Superior Hair ✨
Not oily at all which I was so worried…
Not oily at all which I was so worried about (it's alcohol based). Works amazing, hair doesn't feel gross and greesy, it's a perfect product honestly!
10 août 2025
Avis spontané
Réponse de Superior Hair Extensions
Thank you so much for your amazing feedback! 💛 We’re absolutely thrilled to hear the product worked perfectly for you — no oiliness, no greasy feel, just beautiful results! ✨
It’s wonderful to know it gave you exactly what you were hoping for, and even better that you’re loving how it makes your hair feel. Hearing it’s “a perfect product honestly” makes our day! 🙌
We’d love to assist you again anytime you’re ready for your next glow-up! 💕
— Team Superior Hair ✨
Order process was easy and delivery…
Order process was easy and delivery came on time.
19 septembre 2025
Réponse de Superior Hair Extensions
Thank you so much for your kind words! 💛 We’re so glad to hear the order process was simple and that your delivery arrived right on time — that’s exactly what we aim for every single time! ✨
We’d love to assist you again anytime you’re ready for your next glow-up! 💕
— Team Superior Hair ✨
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