Every now & again, I see a Svinando promotional advert on FaceBook, which offer a 1/2 case of wine from Puglia, 3 of each brand and one of them is called Grande Alberone & it's Zinfandel with a 15% ab... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Very nice wine at a reasonable price. The only problem is it takes about a month to arrive, but it is coming from Italy and Im not charged for delivery, So I think the answer is to order more wine ea... Voir plus
L'entreprise a répondu
Great selection at reasonable prices. However, delivery took more than 2 weeks, and email support took a week to respond. The website is lagging, and the tracking info is bare-bones. My conclusion: th... Voir plus
L'entreprise a répondu
Very happy with the wine,have used them many times before hence using them again.Delivery time is excessive but used to it now,however no email was sent saying when the wine was being delivered,as in... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
An Italian online Wine Shop: great wines, great deals.
Coordonnées de contact
Italie
- svinando.co.uk
4,0
Bien
1 k avis
Demande des avis aux clients
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I haven't received my order and don't…
I haven't received my order and don't know what is going on with my order. Can someone get to me and explain what is going on with my order.
3 septembre 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
My Spumante is delish and brings back…
My Spumante is delish and brings back memories of my first foreign holiday,Rimini in 66 (I remember the year cos we won the world cup that year.) but delivery takes 2 to 3 weeks.
I'm used to Amazon delivering next day?
27 août 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Svinando ignoring complaint
Emailed Svinando regarding delivering my wine to the wrong address. They tried blaming the courier which does not really make sense since they have to give the courier the address in the first place. Despite repeated requests to resolve the issue Svinando do not appear to have the time to even respond to me via email or on this platform. Very poor customer service.
14 septembre 2026
Avis spontané
Réponse de Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
We have sent you an email to ensure that this issue is handled as quickly as possible.
Best regards,
The Svinando Customer Service Team
Great service awesome wine
Great service awesome wine and great price add in free delivery and the jobs a good un, This delivery was my third order and won’t be my last
20 août 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Communication is excellent wine arrives…
Communication is excellent wine arrives well packaged and of course it helps that the wine tastes great.
19 août 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Wine excellent
13 août 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Wine excellent,delivery ok,more emails required please
Very happy with the wine,have used them many times before hence using them again.Delivery time is excessive but used to it now,however no email was sent saying when the wine was being delivered,as in the next couple of days.In the past they were on the ball,just a little hiccup.Overall though very happy & will continue using Svinando
10 août 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
High Quality wines!
6 août 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Excellent service great wine
4 août 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
L O N G wait
Where are these wines coming from? I hope they're worth the wait.
25 août 2026
Avis spontané
Réponse de Svinando
Dear Customer,
Thank you for taking the time to write to us.
We apologise and are very sorry for the inconvenience that our delivery department has caused.
We were not able to identify you through the data provided in your inquiry.
We kindly advise you to send us an email to customer.service@svinando.com or contact us on our phone number 0800 2606670 so that we are able to provide you with more information on your delivery.
If you have any further questions, please do not hesitate to contact us.
Sincerely,
Svinando Customer Service Team
Never had a problem with this company…
Never had a problem with this company always reliable and good wines.
11 janvier 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great company
Great company, found by chance! I was a bit concerned for the delivery, after seeing some comments around here but had no reason to! The delivery was prompt, they kept me informed, the price was great for the quality of the wine I got! Would definitely use them again!
14 juillet 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
22 days later
My wine has arrived, at last, after a 22-day wait (from placing the order); not what I would call "fast shipping." During this 22 days, I also placed an order for some tea from India, which arrived within a week. Don't think I'll be ordering from here again.
11 août 2026
Avis spontané
Réponse de Svinando
Dear Customer,
Unfortunately, we were unable to find your contact information in our system.
For further information, please contact our customer service team at the following telephone number: 0800 3638 460 or email address: customer.service@giordano-vini.com.
Thank you for your understanding.
Sincerely,
Giordano Wines Customer Service
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
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