Every now & again, I see a Svinando promotional advert on FaceBook, which offer a 1/2 case of wine from Puglia, 3 of each brand and one of them is called Grande Alberone & it's Zinfandel with a 15% ab... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Very nice wine at a reasonable price. The only problem is it takes about a month to arrive, but it is coming from Italy and Im not charged for delivery, So I think the answer is to order more wine ea... Voir plus
L'entreprise a répondu
Great selection at reasonable prices. However, delivery took more than 2 weeks, and email support took a week to respond. The website is lagging, and the tracking info is bare-bones. My conclusion: th... Voir plus
L'entreprise a répondu
Very happy with the wine,have used them many times before hence using them again.Delivery time is excessive but used to it now,however no email was sent saying when the wine was being delivered,as in... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
An Italian online Wine Shop: great wines, great deals.
Coordonnées de contact
Italie
- svinando.co.uk
4,0
Bien
1 k avis
Demande des avis aux clients
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Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
A smooth red wine.
This red wine was recommended to me by a friend, at whose house I first sampled it during an evening of 'video entertainment'. He forwarded the details for its purchase to me by email and I subsequently placed an order for 6 bottles. The price seemed quite reasonable for a good wine, ordering and delivery was smooth and it was delivered to our door without problem. I'm very pleased with the service given and am enjoying my first glass with my wife on holiday on the Welsh coast.
9 mai 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
I ordered wine from you on the 19 May
I ordered wine from you on the 19 May. It is now the 2nd of June and I have had no lnformation about delivery dares or where my wine is. Not good customer service is it.
12 mai 2026
Réponse de Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
Regarding your dissatisfaction, we have sent you an email to express our apologies for the inconvenience caused and to provide you with a solution.
Best regards,
The Svinando Customer Service Team
Despite the delivery being longer...the…
Despite the delivery being longer...the first bottle of wine was the best I had drunk in years! Why buy from a supermarket when you can buy from source? A no-brainer!
9 mai 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Although it took a while to arrive
Although it took a while to arrive, the wine is delicious and has been enjoyed.
9 mai 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Not a good experience
Took 20 days to arrive. Was left outside in the garden (Yodel would not allow delivery to a different address said the supplier had not selected a method which allowed this). My order was for 2022 vintage and I was sent 2024. Not a good experience.
9 mai 2026
Réponse de Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
Regarding your dissatisfaction, we have sent you an email to express our apologies for the inconvenience caused and to provide you with a solution.
Best regards,
The Svinando Customer Service Team
Strongly not recommended
The delivery took over 2 weeks. They delivered 3 bottles I didn't order. After sending pictures of the wrong bottles 'Customer Service' hasn't responded in over a week. I have no other option than asking the Credit Card to block the payment.
29 mai 2026
Avis spontané
Réponse de Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
As we were unable to locate you as a customer with the data provided, we kindly ask you to send us an email at customer.service@svinando.com or contact us directly at 0800 2606670 so that we can assist you as quickly as possible.
Best regards,
The Svinando Customer Service Team
Order not received and non existent customer service
Placed my order on the 17th May, and was advised today that it had been delivered. It has not. Tried to utilise the chat function and keep being dropped with no explanation. Tried the contact us option and the links do not work. Really at a loss now about what to do, other than speak to my Bank to cancel the payment.
29 mai 2026
Avis spontané
Réponse de Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
As we were unable to locate you as a customer with the data provided, we kindly ask you to send us an email at customer.service@svinando.com or contact us directly at 0800 2606670 so that we can assist you as quickly as possible.
Best regards,
The Svinando Customer Service Team
Italian wines are now at your doorstep!
There are some Italian wines you just can't get in the UK! But this has changed now! Takes a bit longer to deliver, but it got to me without problems!
7 mai 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
The delivery was 2.5 weeks but we…
The delivery was 2.5 weeks but we gathered it would be a while coming from Italy.
The wine is very nice and good value for money.
2 mai 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great value Italian wine
Great value Italian wine. Can't fault the service and easy to check the progress of your order. Just remember that the wine is coming direct from Italy so your order will take several weeks to arrive. Another plus is that there is no import tax to pay. Don't place an order if you require the wine in a hurry or for a specific date.
30 avril 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
brilliant price for top notch red wine
28 avril 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Ordered 24th April still no parcel!!
Ordered 24th April still no parcel!!
This can’t be normal?
Am on holiday till the 1st of June
28 avril 2026
Réponse de Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
Regarding your dissatisfaction, we have sent you an email to express our apologies for the inconvenience caused and to provide you with a solution.
Best regards,
The Svinando Customer Service Team
My order arrived in good time and is…
My order arrived in good time and is perfectly as described.
25 avril 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Love your Italian wine
Love your Italian wine, haven’t had a bottle yet that we didn’t enjoy..
22 avril 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
No problem with the wine.Delivery takes…
No problem with the wine.Delivery takes too long.
20 avril 2026
Réponse de Svinando
Dear Customer,
We are very sorry to learn about your dissatisfaction regarding our delivery timeframe. We value your feedback and will do our best to improve our service in this department.
As a reminder, please note that our standard delivery timeframe is 4 to 12 working days.
Best regards,
The Svinando Customer Service Team
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Great wine, slow delivery
Great wine! Good price However, delivery was way too slow. I had to wait two weeks. The only criticism I have. Speed up your delivery times and I shall order again.
20 avril 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
The wine was superb but it took 2 weeks…
The wine was superb but it took 2 weeks to arrive, from a UK address on the other side of London, a distnace even I, a 70 year old, could cycle in an afternoon
18 avril 2026
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
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