Svinando Avis 

1 001
•
TrustScore 4 sur 5

4,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Every now & again, I see a Svinando promotional advert on FaceBook, which offer a 1/2 case of wine from Puglia, 3 of each brand and one of them is called Grande Alberone & it's Zinfandel with a 15% ab... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Very nice wine at a reasonable price. The only problem is it takes about a month to arrive, but it is coming from Italy and Im not charged for delivery, So I think the answer is to order more wine ea... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Great selection at reasonable prices. However, delivery took more than 2 weeks, and email support took a week to respond. The website is lagging, and the tracking info is bare-bones. My conclusion: th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very happy with the wine,have used them many times before hence using them again.Delivery time is excessive but used to it now,however no email was sent saying when the wine was being delivered,as in... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Caviste

Écrit par l'entreprise

An Italian online Wine Shop: great wines, great deals.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(1 001)

187 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles
Logo de Svinando

Réponse de Svinando

Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.

Regarding your dissatisfaction, we have sent you an email to express our apologies for the inconvenience caused and to provide you with a solution.

Best regards,
The Svinando Customer Service Team

Noté 5 sur 5 étoiles

Great wine

Fast, fuss-free ordering and speedy delivery. Lovely deep-flavoured wine with real depth and strength. Highly recommended.

1 avril 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 5 sur 5 étoiles

Ordered

Ordered , Delivered

31 mars 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 5 sur 5 étoiles

Great wine and great service

Great wine and great service. 4th time I have had this wine love it and great price

27 mars 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 5 sur 5 étoiles

Great price and fast delivery

Great price and fast delivery, very well packed

16 mars 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 5 sur 5 étoiles

Service

From start to finish every thing went like clockwork including delivery which arrived spot on time.
The box containing my wine was sturdy and well sealed.👍

6 mars 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 3 sur 5 étoiles

Company is doing great just didn’t like…

Company is doing great just didn’t like the wine

9 mars 2026
Logo de Svinando

Réponse de Svinando

Dear Customer,
We are sorry to hear that you did not enjoy our product, but we are confident that you will find other products in our range to suit your taste.
Our products consistently receive very high ratings. However, we do not rest on our laurels and continue to work hard to offer an ever-improving wine.

Kind regards,
Svinando Customer Service

Noté 5 sur 5 étoiles

Just bought our second case of 'Devoto…

Just bought our second case of 'Devoto Appassimento'. Really nice red wine that will suit most people as, given the alcohol content, (15%) it is sweeter than many other reds.

Reasonable delivery lead time, but on both occasions, notification of the delivery was on the day of or after the delivery had taken place; possibly the couriers fault.

I am cautious about buying anything that is advertised on FaceBook, but this is a genuine quality product which is sold at a great price.

I have no reservations in recommending it - great with cheese.

4 mars 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 5 sur 5 étoiles

Good range of wines

Good range of wines, competitively priced, with good delivery service.

29 novembre 2025
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 2 sur 5 étoiles
Logo de Svinando

Réponse de Svinando

Dear Customer,
We are truly sorry for the delay; we have just contacted the courier to find out what is going on. The order was dispatched from our warehouse on 11 March and we have not been informed of any issues, but we can see that delivery has not yet taken place.

As soon as we receive a response and understand what has happened and how we can assist you, we will contact you directly to inform you of the resolution.

If you need to speak directly to our freephone number, please call us on 08002605664.

We remain at your disposal for any further assistance.
Kind regards,
Svinando Customer Service

Noté 3 sur 5 étoiles

Great wine offers but let down by the…

Great wine offers but let down by the deliver timelines ( too long to deliver)

14 janvier 2026
Logo de Svinando

Réponse de Svinando

Dear Customer,
Thank you for your feedback. We are delighted that you enjoy our wine offers and appreciate your honest opinion regarding the delivery timelines.

We sincerely apologize for the longer delivery times and will continue working to improve this aspect of our service.

Thank you for your patience and understanding.
Best regards,
Customer Service Svinando Team

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