Svinando Avis 

1 001
•
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Every now & again, I see a Svinando promotional advert on FaceBook, which offer a 1/2 case of wine from Puglia, 3 of each brand and one of them is called Grande Alberone & it's Zinfandel with a 15% ab... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Very nice wine at a reasonable price. The only problem is it takes about a month to arrive, but it is coming from Italy and Im not charged for delivery, So I think the answer is to order more wine ea... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Great selection at reasonable prices. However, delivery took more than 2 weeks, and email support took a week to respond. The website is lagging, and the tracking info is bare-bones. My conclusion: th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very happy with the wine,have used them many times before hence using them again.Delivery time is excessive but used to it now,however no email was sent saying when the wine was being delivered,as in... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Caviste

Écrit par l'entreprise

An Italian online Wine Shop: great wines, great deals.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(1 001)

187 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Beautiful vino from a professional…

Beautiful vino from a professional company,the wine is very competitive in price so I’ll be buying more
Than you 👍👍👍👍👍

20 janvier 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 5 sur 5 étoiles

Great quality wine

Great quality wine . Thankyou

19 janvier 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 5 sur 5 étoiles

Quality Red Wines

My case contained three very good quality wines.

17 janvier 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 5 sur 5 étoiles

Consistently have bought from this…

Consistently have bought from this company for the last couple of years. Great service and great price.

9 janvier 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 5 sur 5 étoiles

Have ordered several times and have had…

Have ordered several times and have had no problems.Usually despatched within 7-10 days.

17 janvier 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 5 sur 5 étoiles

Great company

Great company, good coms....don't worry if the wine takes a little while to arrive (ours was just over a week I think) - very happy with price, packaging etc.

14 janvier 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 5 sur 5 étoiles

Recommend

Good wine, good price.

10 janvier 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 4 sur 5 étoiles

Some excellent wines.

Some excellent wines. 1 star deduction for the slow delivery.

3 janvier 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 3 sur 5 étoiles

It's been a month and the delivery hasn't been made

I've never experienced anything like this before. It's been over a month and I still haven't received the product. The wines are generally good in terms of price and quality, but this latest crazy data issue... I don't know what will happen next.

3 janvier 2026
Logo de Svinando

Réponse de Svinando

Dear Customer, 
we sincerely apologize for the inconvenience and the long delivery time of your order, as this is not the level of service we strive to provide.

We have sent you an email providing the reason for the delay as well as the expected delivery date.

We hope this communication helps to clear up the misunderstanding.

If you have any further questions, please do not hesitate to contact us.
Sincerely, 
Your Svinando Customer Service Team

Noté 1 sur 5 étoiles

Still have not received my champagne

Still have not received my champagne, tried to contact the company no response!!!
Should have arrived for xmas still waiting 3 weeks later

23 décembre 2025
Logo de Svinando

Réponse de Svinando

Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.

We have sent you an email to express our sincere apology and to provide you with the reason for the delay of your order.

We hope this will help clarify the matter.
Sincerely, 
Your Svinando Customer Service Team

Noté 1 sur 5 étoiles

Don’t bother!

Placed an order for a Christmas present on 16th January which did not arrive. They emailed to say the order has been resent but it has still not arrived.
Have emailed requesting a refund twice but have had no response. Really poor customer service.

12 janvier 2026
Avis spontané
Logo de Svinando

Réponse de Svinando

Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.

To ensure that the issues concerning your last delivery is properly addressed, we kindly ask you to send us your inquiry to our email address: customer.service@giordano-vini.com or contact us directly at our toll-free number: 0800 2605 664, as we were unable to locate you in our system.
]
Sincerely,
Your Giordano Wines Customer Service Team

Noté 5 sur 5 étoiles

Great wine selection

Great wine selection, delivery is always efficient and excellent communication.

15 décembre 2025
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 1 sur 5 étoiles

Ordered as slightly cheaper than other…

Ordered as slightly cheaper than other site and said fast delivery. The delivery was not fast and I had to phone to find out where it was. Did turn up but 2 weeks later.

6 décembre 2025
Logo de Svinando

Réponse de Svinando

Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.

We regret that our delivery did not meet your expectations and will do our best to improve in this area. We have also sent you an email with full details regarding the delivery timeframe.

Sincerely, 
Your Giordano Wines Customer Service Team

Noté 4 sur 5 étoiles

Order placed and acknowledged

Order placed and acknowledged - being prepared - but then no further contact!! No email contact for a followup so eventually after 17 days i telephoned and the delivery was received the following day.
Good wine.

5 décembre 2025
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus