Every now & again, I see a Svinando promotional advert on FaceBook, which offer a 1/2 case of wine from Puglia, 3 of each brand and one of them is called Grande Alberone & it's Zinfandel with a 15% ab... Voir plus
L'entreprise a répondu
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Very nice wine at a reasonable price. The only problem is it takes about a month to arrive, but it is coming from Italy and Im not charged for delivery, So I think the answer is to order more wine ea... Voir plus
L'entreprise a répondu
Great selection at reasonable prices. However, delivery took more than 2 weeks, and email support took a week to respond. The website is lagging, and the tracking info is bare-bones. My conclusion: th... Voir plus
L'entreprise a répondu
Very happy with the wine,have used them many times before hence using them again.Delivery time is excessive but used to it now,however no email was sent saying when the wine was being delivered,as in... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
An Italian online Wine Shop: great wines, great deals.
Coordonnées de contact
Italie
- svinando.co.uk
4,0
Bien
1 k avis
Demande des avis aux clients
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Second time ordering and the wine…
Second time ordering and the wine arrived in good time and perfectly packaged, thank you
30 novembre 2025
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Almost 3 weeks for delivery and never…
Almost 3 weeks for delivery and never answered emails
30 novembre 2025
Réponse de Svinando
Dear Mr. Maclean,
Thank you very much for your feedback. We sincerely apologize for the delay in delivery and for not responding to your emails in a timely manner. We understand how frustrating this must have been and regret the inconvenience caused.
We truly value your trust and hope to have the opportunity to serve you better in the future.
Kind regards,
Your Svinando Customer Service Team
Another order, and we love Primitivo!
Another order and another great delivery.
We love Primitivo!
29 novembre 2025
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Yes got delivery in good time
Yes got delivery in good time , still awaiting to taste
29 novembre 2025
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Only received half my order
I ordered 2 cases. Only one was delivered. I have had no response despite numerous emails.
20 décembre 2025
Réponse de Svinando
Dear Customer,
We are very sorry for the inconvenience caused and would like to inform you that this error has been reported directly to our delivery department. We will make sure that your delivery arrives within the coming days.
We have also sent you an email, and we hope this will provide the reassurance you need.
Sincerely,
Your Svinando Customer Service Team
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
When wines are difficult to source
Everytime we fancy particular wines from Italy, Svinando is the place to order from. Easy to select and order.
I am kept informed on dispatch and delivery times, it usually takes few weeks before we receive the package, but it is worth waiting for.
23 novembre 2025
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Réponse de Svinando
Dear Customer,
We would like to thank you for your feedback, as our customers’ opinions are very helpful to us and help us improve.
We would like to inform you that our delivery timeframe is 4–12 working days.
We hope that this information clarifies the misunderstanding.
Sincerely,
Your Giordano Wines Customer Service Team
Cannot get a reply
Cannot get a reply to email, Facebook post or messenger so maybe on here I’ll get reply? Just wondering where my order is? Worried I’ve been scammed by you and will be flagging with bank Monday!
13 décembre 2025
Avis spontané
Réponse de Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
We would like to provide you with our email address: customer.service@svinando.com as well as our toll-free phone number: +44 800 26 06 670, so that we can directly process your request and ensure that everything is resolved to your satisfaction.
Sincerely,
Your Giordano Wines Customer Service Team
Svinando does an incredible job…
Svinando does an incredible job curating exclusive offers and ensuring a fantastic price-to-quality ratio. The wines I purchased, particularly the Rosso Grande Alberone exceeded my expectations for their price point.
The attention to detail, from the selection of rare labels to the secure packaging, makes Svinando my preferred choice for ordering quality Italian wines online.
The customer service team was also prompt and helpful when I had a minor query about a delivery update. If you are looking for an exceptional, reliable source for exploring the best of Italian viticulture, **Svinando comes highly recommended!**
20 novembre 2025
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Need to seriously sort out deliveries
Ordered wine absolutely ages ago. I've ordered before and had anticipated the usual painful wait for delivery. After about 2 weeks received an email saying you wine has been shipped. Then received a note from yodel to say the shipment was on its way to them. Waited another two weeks and received a delivery slot from yodel. Didn't arrive. Waited another two weeks and complained to svinando. No response. I have asked to be reimbursed. Delivery on these wines is useless
12 décembre 2025
Réponse de Svinando
Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.
An email has been sent to you to express our deepest apologies and to assure you that such an error will never occur in your future orders.
Sincerely,
Your Giordano Wines Customer Service Team
Great website
Great website, easy to navigate. Gorgeous tasty wines. Good delivery time and well packaged.
17 novembre 2025
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Lovely wine and great price
Quality wine and service, but Svinando need to improve the speed of delivery to the UK. Don't want to wait over 2 weeks for this delicious wine.
17 novembre 2025
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
great tasting wines at the right price
11 novembre 2025
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Réponse de Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
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