Svinando Avis 

1 001
•
TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Every now & again, I see a Svinando promotional advert on FaceBook, which offer a 1/2 case of wine from Puglia, 3 of each brand and one of them is called Grande Alberone & it's Zinfandel with a 15% ab... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Very nice wine at a reasonable price. The only problem is it takes about a month to arrive, but it is coming from Italy and Im not charged for delivery, So I think the answer is to order more wine ea... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Great selection at reasonable prices. However, delivery took more than 2 weeks, and email support took a week to respond. The website is lagging, and the tracking info is bare-bones. My conclusion: th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very happy with the wine,have used them many times before hence using them again.Delivery time is excessive but used to it now,however no email was sent saying when the wine was being delivered,as in... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Caviste

Écrit par l'entreprise

An Italian online Wine Shop: great wines, great deals.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,0

Tous les avis

(1 001)

187 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

delivered on time

delivered on time. Great value for money. Look out again.

15 juillet 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 5 sur 5 étoiles

No problem with delivery

No problem with delivery. Not tried the wine yet but happy with packaging and good price for 15% abv wine.

11 juillet 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 5 sur 5 étoiles

What a great company to deal with

What a great company to deal with. Great choice of wines at very competitive prices, delivered into the UK in a reasonable time frame - highly recommended

9 février 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 5 sur 5 étoiles

The wine of the highest quality

The wine of the highest quality, and tastes wonderfully balanced!

5 juillet 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 5 sur 5 étoiles

Order arrived in good time

Order arrived in good time, quality of the wine is excellent

25 juin 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 5 sur 5 étoiles

Delivery time

Delivery time: it isn’t an issue, just needs to be planned for from time of order to receive.

24 juin 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 4 sur 5 étoiles

The wine is always good

The wine is always good. Delivery is always slow but no matter.

12 juin 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 1 sur 5 étoiles

So far nothing has arrived

So far nothing has arrived, even though you’ve said it’s “ordered, ready for shipment and shipped”. It’s now July, I ordered the wine early in June. It’s not really an experience I’d like to repeat. If the wine ever arrives, I might change my mind. However, if nothing has arrived by July 6th, I shall be asking for a refund.

2 juillet 2026
Logo de Svinando

Réponse de Svinando

Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.

Regarding your dissatisfaction, we have sent you an email to express our apologies for the inconvenience caused to assure you that this error will not happend in the future

Best regards,
The Svinando Customer Service Team

Noté 4 sur 5 étoiles

Fantastic deal on the Grande Alberone…

Fantastic deal on the Grande Alberone Zinfandel and the Aimone. Both wines are top class. Delivery was a little slow, and lacking in updates, but it was worth the wait.

9 juin 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 5 sur 5 étoiles

QUICK DELIVERY

9 juin 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 2 sur 5 étoiles

Delivery timescales very poor

Delivery timescales very poor. Order updates virtually non existent. The wine is decent, but won’t be ordering again. 3 weeks since placing order and wine still hasn’t arrived

4 juin 2026
Logo de Svinando

Réponse de Svinando

Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.

Regarding your dissatisfaction, we have sent you an email to express our apologies for the inconvenience caused and to assure you that this error will not happen in the future.

Best regards,
The Svinando Customer Service Team

Noté 1 sur 5 étoiles

I bought because of your email to me…

I bought because of your email to me SUMMER40 offering 40% reduction so I ordered only to be charged the FULL price .Despite emails phone calls NO response. As a loyal customer of several years I am very disappointed.!!!!

3 juin 2026
Logo de Svinando

Réponse de Svinando

Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.

The issue may have been caused by a system error, for which we sincerely apologize. We will do our best to ensure that this does not happen again in the future.

According to our department, this issue was handled by our operators on August 30, 2026, and we hope that you were satisfied with the solution provided.

Best regards,
The Svinando Customer Service Team

Noté 5 sur 5 étoiles

Very happy

Excellent price.

29 mai 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

Noté 1 sur 5 étoiles

Fraud

Fraud. I didn't receive my item. I complained and asked for an update. There was no response and I also never received my product. I am not sure if this company is allowed to sell in the UK. I would be very careful to buy products from this company

16 mai 2026
Avis spontané
Logo de Svinando

Réponse de Svinando

Dear Customer,
We are very sorry for the inconvenience caused, as this is not the level of service we strive to provide.

As we were unable to locate you as a customer with the data provided, we kindly ask you to send us an email at customer.service@svinando.com or contact us directly at 0800 2606670 so that we can assist you as quickly as possible.

Best regards,
The Svinando Customer Service Team

Noté 5 sur 5 étoiles

Fantastic wine delivered in 2 weeks

Fantastic wine delivered in 2 weeks. Great value and superb quality

19 mai 2026
Logo de Svinando

Réponse de Svinando

Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus