Ordered 30th June, no sign still almost a month later. Contacted numerous times heard nothing back from this company. Will have to takw further now. Stay away from this company!!!
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered on a Thursday night. Expected delivery 2-5 working days. Delivered on Saturday morning. 2 days, they weren't kidding. Personalised Xmas boxes delivered as ordered. The boxes look great. Can't... Voir plus
Ordered 11 days ago, still haven’t received my order so wonder why they’ve sent me a email to review!! Sent DM on instagram a week ago but no reply. Really slow packing/dispatching compared to all the... Voir plus
L'entreprise a répondu
I’ve loved Sweet Factory mixes since I was a child when I’d get them in the supermarket near my house. I’m a vegetarian now though as an adult and I struggle to find gelatine free jellies. Sweet Facto... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Sweet Factory Ireland, Pick'n'Mix since 1993
Coordonnées de contact
2nd Floor Broadmeadow Hall, K67 Y5F2, Dublin, Irlande
- sean@sweetfactory.ie
- sweetfactory.ie
3,5
Moyen
478 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Love it !!
Great presentation! Lovely selection of sweets. A great present for a loved one
7 août 2025
Great quality confectionary
Great quality confectionary, love how it’s an Irish brand and they own the pick n mix idea. Very good value if you buy in large quantities and great for catering parties with !
4 juillet 2025
Avis spontané
Réponse de Sweet Factory Ireland
Thank you Charlene!!
Great selection and fast delivery.
Wide choice of sweets that my kids loved. They also loved the fact they could just pick their favourites and get a bag that they could share.
It was a great price and really fast delivery.
19 mai 2025
Réponse de Sweet Factory Ireland
Thank you for the review Anna!!
Great service
Great service, quick delivery, delighted with my purchase and great to know of this website to get items you can no longer get in shops
19 mai 2025
Delicious and the Best sweets ever.
Fantastic selection of all different jellies,sweets, chocolates and fudge. They are the perfect present to give to anyone, everyone has a sweet tooth.
12 mai 2025
Excellent Service
I accidentally ordered the same thing twice and they contacted me to let me know and refunded one of the orders. Excellent service.
8 mai 2025
my order was wrong and I emailed but…
my order was wrong and I emailed but nobody has come back to me so I won't be ordering again from you
30 avril 2025
It was easy to order and the sweets…
It was easy to order and the sweets came in good time and they were exactly what I wanted
22 avril 2025
Fast delivery & Delicious
Fast delivery. Sweets were exactly what I picked and everything was super tasty & fresh. Will definitely be back for more.
14 avril 2025
This was my second time dealing with…
This was my second time dealing with Sweet Factory Ireland and both times they delivered the correct orders to the specified addresses within 72 hours. Delighted with this. I will be using Sweet Factory Ireland and I highly recommend this company.
20 mars 2025
Great quality vegan sweets
Great quality vegan sweets, you'd never know unless you read the lable. The quantity of 800G is a great deal for the price. Shipping was incredibly quick as well. Have already recommended to friends.
21 janvier 2025
Ordered 11 days ago
Ordered 11 days ago, still haven’t received my order so wonder why they’ve sent me a email to review!! Sent DM on instagram a week ago but no reply. Really slow packing/dispatching compared to all their competitors sweet sensations, the sweet king etc. will go back to the competitors from now on.
21 janvier 2025
Réponse de Sweet Factory Ireland
Hi Jennifer, sorry for the delay with your order. We didn't receive a message through our online contact form, as we don't always check our socials. We've had a number of orders delayed by An Post this year, and even more last week with the storms. Delivery should normally be 2-3 days. I've very sorry again for this. Your order has been delivered to An Post and should be with you soon.
Missing items
Ordered a pick and mix bag and a mega box! Only received 2 bags of pick and mix, didn’t get the mega box as I ordered. No reply from emails, poor customer service and missing items!
9 janvier 2025
I am very happy with my purchase
I am very happy with my purchase, a very varied selection. Thank you so much.
2 décembre 2024
Great service and choice
Great service and choice, always a go to for Christmas and birthday pressies. The only small complaint is personalising a gift is a bit pricey and you don't get many characters on the label.
2 décembre 2024
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.