Ordered 30th June, no sign still almost a month later. Contacted numerous times heard nothing back from this company. Will have to takw further now. Stay away from this company!!!
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Lisez les avis des autres
Ordered on a Thursday night. Expected delivery 2-5 working days. Delivered on Saturday morning. 2 days, they weren't kidding. Personalised Xmas boxes delivered as ordered. The boxes look great. Can't... Voir plus
Ordered 11 days ago, still haven’t received my order so wonder why they’ve sent me a email to review!! Sent DM on instagram a week ago but no reply. Really slow packing/dispatching compared to all the... Voir plus
L'entreprise a répondu
I’ve loved Sweet Factory mixes since I was a child when I’d get them in the supermarket near my house. I’m a vegetarian now though as an adult and I struggle to find gelatine free jellies. Sweet Facto... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The Sweet Factory Ireland, Pick'n'Mix since 1993
Coordonnées de contact
2nd Floor Broadmeadow Hall, K67 Y5F2, Dublin, Irlande
- sean@sweetfactory.ie
- sweetfactory.ie
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Surprise box
Bought as a gift on two occasions, came in a lovely box with a message I had chosen , fabulous variety of sweets, a great surprise to receive. Will definitely be ordering again. Thank you Vanessa.
Fixed order!
Got sent out the wrong order but after contacting the company, my right order was sent out two days later! Lovely sweets & good price.
Great customer service
Great customer service , fast delivery
Would defo recommend 👌
The sweets were lovely
The sweets were lovely. The packaging was nice. Prices are just mental for how little you get
Trustworthy
I put my order in and didn’t look at the notice saying that they were talking a break. When I hadn’t received my order I looked at the website again and this time spotted the notice. When they got back, my order arrived soon afterwards. I was very happy with that . I would definitely recommend this company.
The kids loved them
I ordered well over a month ago have…
I ordered well over a month ago have not received my order. I contacted sweet factory on their online form and in instagram and have not received a response from either.

Réponse de Sweet Factory Ireland
My package failed to be delivered due…
My package failed to be delivered due to DPD being inept, I contacted sweet factory through their online form and did not get a response.
All round disappointing, awaiting a refund.
So efficient ~ packaged and shipped…
So efficient ~ packaged and shipped really quickly
Great selection of sweets to choose…
Great selection of sweets to choose from and fast delivery.
Great product and very quick shipping
Great product and very quick shipping. This was my second time ordering. I live in Canada, we cant get certain candy back home so I was happy to find this company while I was in Dublin for a short while. I was able to order and have my package delivered in no time.
Very fast and helpful
Ordered the wrong thing thinking they wouldn't have exchanged it because they dispatched it almost immediately after making the purchase but when I opened the bag the next day it was the item I wanted

Réponse de Sweet Factory Ireland

Réponse de Sweet Factory Ireland
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