Sweet Genie Avis 

455
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great service. I ordered candy canes early this year as my kids don’t like the usual mint ones. I was worried they would have a short use by date but actually have over 2 years use by dates on the... Voir plus

Noté 5 sur 5 étoiles

Both orders ive made the package arrived so well protected which is fantastic coz I ordered a lot of glass bottles. They offer free delivery when you spend over £35 (I believe), shipping is SUPER f... Voir plus

Noté 5 sur 5 étoiles

Amazing company, ordered sweet cones on a Monday evening and they arrived Wednesday morning! Perfect for our last minute party. We ordered the pink medium sized sweet cones and they are a great size,... Voir plus

Noté 5 sur 5 étoiles

I have ordered from these folks a few times, and have never been disappointed. They have a great selection, really good prices, and honestly, I think they might be geniuses, based on the brilliant des... Voir plus

À propos de l'entreprise

  1. Magasin de bonbons

Écrit par l'entreprise

Sweet Genie is trying to make the world a sweeter (and thus nicer) place. We supply a wide range of Pick & Mix sweets, chocolate, candy, crisps and drinks – all kinds of delights under one roof!


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

455 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(455)

59 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Refused Accessible Refund for Disabled Customer

I am extremely disappointed with how my returns request has been handled. The company has repeatedly dismissed my rights under the Equality Act 2010, insisting on treating me “like any other customer” while completely ignoring my access needs. As a housebound customer, I cannot print a label or drop off the item, yet they have refused to provide a collection that accommodates my situation, either offering a ‘bring the label’ option with the courier or refunding the additional charges. Insisting that I return the item like “every other customer” ignores the fact that this option is not accessible to me, effectively denying me my right to a refund in a way that respects my disability. This treatment is unacceptable, dismissive, and fails to uphold their legal duties to make reasonable adjustments for disabled customers.

15 septembre 2025
Avis spontané
Logo de Sweet Genie

Réponse de Sweet Genie

This feedback would be reasonable if it were true. However, we have offered to refund the customer the cost of a Royal Mail collection of their return. We are disappointed to note that this review was left AFTER we advised them that we would cover that additional cost for the collection, making this review unfair and inaccurate. At no time have we dismissed the customer’s apparent disability, and we have responded to all emails in a timely and professional manner. Regretfully, some people are inclined to feel aggrieved irrespective of actions taken.

Noté 5 sur 5 étoiles

Great service

Great service , brilliant products , good website, love using them for gifts and presents 🎁, line the fact they are only a few miles up the road, support local makes me smile
Thank you to your team

3 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Very fast delivery

Very fast delivery. I absolutely love this noodles and struggle to find them anywhere as i am from the uk now i have found them i am over the moon!

21 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Quick quick quick & very helpful!

The guys at sweet genie were very helpful and responded quickly to my messages. I was having trouble selecting what I wanted and was worried they would be here in time (I had under a week until the party and left it till late) - they processed my order and it was with me in 2 days. They even created a sticker for me they didn’t have as an option.

Thank you. I will definitely order again!

15 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Bubs Strawberry and Pomegranate Ovals

I ordered the strawberry and pomegranate Ovals after tasting them once and absolutely loving them!
Decided to see if I could order them in a bigger quantity I turned to Sweet Genie- my Ovals were at my doorstep within four days of placing my order!
Very excited to eat them!

12 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent communication

Excellent communication, despite there being an issue with my order the team were straight on it offering options and sorted it in no time. Everything arrived speedy too. Very impressed.

12 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Top Class A* Service

My Wedding in NI is only a few weeks away.

I ordered sweets from Sweets Genie (x4 for £20) which is a brilliant offer and a lot of sweets for the candy table.
Thanks so much, came quick too !
Highly Recommend for Parties, Birthdays or Weddings.

31 juillet 2025
Noté 5 sur 5 étoiles

Best sweets ever

Have ordered a few times from sweet genie , baby shower sweets were amazing and I have now ordered 2 big lots for my son’s 1st birthday! Can’t wait to put them all out , had to order more as I keep eating them ! Definitely recommend.

8 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Only just discovered this company and…

Only just discovered this company and had to make an order after seeing their competitive prices! Paid for standard delivery, ordered on Thursday and got my order on Saturday. Quick service and given a tracking number almost immediately. A welcome surprise was the discount code voucher when I opened my parcel :) Will definitely be ordering again

31 juillet 2025
Avis spontané

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