I have a lovely girl call Grace who helped me understand everything I needed to know answered all of my question to the best of her knowledge and ability in a polite and positive manner, she also made... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent financial support / help. Alex really knew industry pricing & standing charge rates for electricity and gas. Very patient, answering my questions and quoting existing energy company kw usa... Voir plus
I contacted Switcheroo because I wanted a better deal on some household expenditure. The agent I spoke with, Danny Wadsworth walked me through a deal which as a home owner combined certain commoditie... Voir plus
L'entreprise a répondu
I put a previous review they felt was wrong. Switcheroo took my info and passed it on several other co ponies and j got spam called non stop. I have the call logs plus the emails to show I used... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The smarter way to save on all of your home bills. No longer do you need to trawl the internet to find the very best energy, broadband and mobile deals, we have them all under one roof! Save hundreds per year by comparing our deals today.
Coordonnées de contact
Royaume-Uni
- info@switcheroo.co.uk
- switcheroo.co.uk
4,0
Bien
427 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Switcheroo
Dear John,
Short and sweet, and we’ll take it! Thanks for the kind words, we’re glad we could deliver speed and service that impressed.
Best regards,
The Switcheroo Team
Réponse de Switcheroo
Dear Customer,
You're very welcome, and thank you! We're thrilled you had a great experience.
Best regards,
The Switcheroo Team
Brilliant service
30 avril 2025
Avis spontané
Réponse de Switcheroo
Dear Jeremy,
Short and sweet, and we love it! Thanks so much for the kind words, we’re thrilled you had a brilliant experience.
Best regards,
The Switcheroo Team
Why dont youunsubscribe listen when asked to…
Why dont you listen when asked to unsubscribe will neer use you not trustworthy
11 avril 2025
Avis spontané
Réponse de Switcheroo
Dear Customer,
We're really sorry to hear this, when someone asks to unsubscribe, it absolutely should happen. If our system missed the memo, that’s on us, and we’ll get it sorted. Sometimes the tech can be a bit stubborn (like a toddler with WiFi), but our human team is always here to help if you drop us an email.
Appreciate the heads-up, and we’ll make sure your inbox gets its well-earned peace.
Best regards,
The Switcheroo Team
Don’t use
Just sold my details cheap. Wanted to get quote for electricity only. First quote came out cheapest with BG when I clicked on it it came back with no energy comparison and my energy usage over £22400 a year and over £2000 per month. I only have a flat.
8 avril 2025
Avis spontané
Réponse de Switcheroo
Dear Bibi,
£2,000 a month for a flat? Either you’re secretly powering the neighbourhood or something went a bit haywire with the usage figures. Our system works best when real usage details are entered otherwise, it can start throwing out some truly creative numbers.
We’re here to help if you want to give it another go (maybe with less of a luxury power palace vibe this time).
Best regards,
The Switcheroo Team
Excellent service and excellent price…
Excellent service and excellent price from other supplier
5 novembre 2024
Avis spontané
Réponse de Switcheroo
Dear Andrew,
Short, sweet, and music to our ears! We’re so glad we could help you find a great deal with excellent service to match.
Best regards,
The Switcheroo Team
Réponse de Switcheroo
Hi JJ,
Thank you for your kind words!
Best
The Switcheroo Team
Persistent Marketing Emails After Unsubscribing
Nuisance emails even after unsubscribing! I unsubscribed using the link in their emails but still keep receiving mail from them. After unsubscribing several times and still getting mail, I had to contact them direct to have my details removed, after a few days I received an email telling me my details had been removed and that I would no longer receive any further communication from them... and guess what, I still get mail!
Based on my own experience, I personally wouldn’t recommend the service.
I would add that 'Sid' is a nickname chosen when setting up my account. The claim that it does not show up on Switcheroo's records, has no relevance whatsoever. This response is merely aimed at discrediting my honest and frank review by implying that I'm not a genuine customer, which is utter nonsense.
(Re-worded following threat of legal action)
24 mars 2025
Avis spontané
Réponse de Switcheroo
Dear Customer,
We’ve just had a dig through our email list, and we can’t find any record of a Sid in there. Mysterious! If you could kindly drop us an email, we’ll make sure everything’s properly sorted and that our emails stop following you around like a lost puppy.
Thanks again, and sorry for the hassle!
Best regards,
The Switcheroo Team
Sending door to door sales who ignore…
Sending door to door sales who ignore no cold callers signs. Harassing disabled people is lowest of the low and could be a criminal offence. Very bad practice!
24 mars 2025
Avis spontané
Réponse de Switcheroo
Dear Customer,
Thanks for flagging this, we completely understand how frustrating it is when a “No cold callers” sign gets treated like background decor. That’s not the standard we expect from our team. They’re there to help people save money, not ignore perfectly polite door policies.
We’ll be following up to make sure this doesn’t happen again.
Best regards,
The Switcheroo Team
Details sold on
Since doing a comparison for energy for my move back to the UK, I have been inundated with calls and I have only used my new phone number on this site. Steer clear unless you want 15 different companies chasing you for the same thing!
20 mars 2025
Avis spontané
Réponse de Switcheroo
Dear Morag,
We’re scratching our heads on this one, you asked for a quote, and (plot twist) we gave you a quote. No hidden button that says “please summon 15 random callers.”
If your phone’s suddenly more popular than a free buffet, it might be worth checking where else your number’s been. But feel free to drop us a email, we’re happy to help clear up the mystery!
Best regards,
The Switcheroo Team
Trash comparsion site to collect…
Trash comparsion site to collect contact details. No way to stop any contact.
20 mars 2025
Avis spontané
Réponse de Switcheroo
Dear Customer,
We promise we’re not secretly running a contact-details-collection hobby on the side. We only ask for info to give you actual quotes, not because we’re building the world’s least fun mailing list.
And stopping contact? Totally doable! If the unsubscribe button’s gone rogue, just drop us an email and we’ll make sure your inbox gets its peace and quiet back.
Appreciate the feedback
Best regards,
The Switcheroo Team
Bad reps
Rep woke me up by hammering on the door when I'm on nightshift, and then had the front to get shirty with me when I interrupted his schpiel with a half-asleep "I don't sign up for anything at the door."
That's enough of an experience for me, thanks.
19 mars 2025
Avis spontané
Réponse de Switcheroo
Hi Bonny,
We sincerely apologise for waking you up, our reps are trained to save people money, not breaking world records in door knocking decibels.
We’ll remind the team that enthusiasm is great, but waking up night-shift heroes is a definite no-go.
Appreciate the feedback, and we’ll make sure to dial down the door-knocking drama!
The Switcheroo Team
So quick to help
Within 48hours, I had a new energy supplier, not only cheaper, but on a fixed tariff. Thankyou very much.
14 mars 2025
Avis spontané
Réponse de Switcheroo
Hi Julie,
That’s what we love to hear, quick, easy, and saving you money! Glad we could get you sorted with a better deal so fast.
Best regards,
The Switcheroo Team
Yearly bill difference
Compared my bills from last year to now after switching. Saved over £600 on energy and broadband combined. Numbers don’t lie, innit.
16 février 2025
Avis spontané
Réponse de Switcheroo
Dear Customer,
That’s an incredible saving £600 back in your pocket is no small win! Love to hear that Switcheroo helped make that happen. Enjoy the extra cash, and thanks for sharing your results!
Best regards,
The Switcheroo Team
Straight forward to use but would be…
Straight forward to use but would be better if it was the whole market.
26 février 2025
Avis spontané
Réponse de Switcheroo
Dear Customer,
Appreciate your feedback! We aim to make comparing as simple as possible and are always working to expand our options. Hopefully, you still found a great deal that works for you!
Best regards,
The Switcheroo Team
I wanted a quote for 75 business…
I wanted a quote for 75 business mobiles, but wasn't going to continue with the site after it started harvesting all information.. Suspect a scam/spam site purely there to collect your information.
27 février 2025
Avis spontané
Réponse de Switcheroo
Dear Alistair,
Sorry if the process felt frustrating. we’re definitely not a scam! For business mobile quotes, we just need some details to match you with the best deals, but we totally get your concerns. If you'd like, drop us an email at info@switcheroo.co.uk, and we’ll be happy to help directly. no hassle, no spam. we’ll do our best to sort it for you.
Best regards,
The Switcheroo Team
Liars - it is NOT possible to get an immediate online quote
Not possible to get an immediate online quote for business electricity; yet another site which makes this claim, then wastes your time asking for lots of information, before telling you one of "our operatives will now call you back". I don't want my time wasted by some random sales person, I want an online quote!! Luckily, as I'm aware of the lies these sites tell, I didn't use my own number!
26 février 2025
Avis spontané
Réponse de Switcheroo
Dear Customer,
Sorry to hear this wasn’t the experience you were expecting. We’re sorry for any inconvenience and appreciate your feedback. Business energy quotes can be a bit trickier, which is why we sometimes need a few extra details to make sure you’re getting the most accurate deal. We understand this may not be ideal, and we’d be happy to assist you directly to find the best deal without any hassle. Please email us at info@switcheroo.co.uk, and we’ll do our best to help you.
Best regards,
The Switcheroo Team
Great for comparing energy
19 février 2025
Avis spontané
Réponse de Switcheroo
Dear Customer,
Fantastic to hear you found the energy comparison useful! We aim to make finding the best deal as simple as possible.
Best regards
The Switcheroo Team
Réponse de Switcheroo
Dear Customer,
Thank you! We're so glad to hear that. If you ever need anything else, don't hesitate to reach out.
Best regards,
The Switcheroo Team
Interesting site
Interesting site, and its actually useful. Does what it say on the tin, and then some.
14 février 2025
Avis spontané
Réponse de Switcheroo
Hi Jason,
Thanks for the great feedback! We’re so pleased you found it useful. If you ever need assistance or have any questions, we’re here to help!
Best regards,
The Switcheroo Team
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