Switch Together UK Avis 6 318

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Was signed up to British Gas but then had zero communication or onboarding with them. No statements, T and Cs, nothing beyond money being taken every month. Seems like they are signing people up and n... Voir plus

Noté 5 sur 5 étoiles

Clean and tidy installers. Survey got the number of possible panels wrong but that was a minor issue in the grand scheme of things. Discussion about system size and cable route was good with all tea... Voir plus

Noté 5 sur 5 étoiles

Installation was very efficient. Scaffold took only about 2 hours on one day. Installation of the panels, cabling, battery works were all completed include all the test and commission on another fu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Tunbridge Wells BC sent me an email about the chance to install solar/battery/car charger. One enquiry resulted in two visits from South East Solar, and established my home was appropriate for 1... Voir plus

À propos de l'entreprise

  1. Société d'énergie solaire

Écrit par l'entreprise

Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Very efficient

Very efficient. The electrician worked hard to get the cables routed through the loft space to minimise exposure inside the house or over the roof.

5 mars 2026
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Réponse de Switch Together UK

Hi Ms Jonas,

Thank you for your review. We appreciate your feedback! It’s wonderful to hear that the installation team went the extra mile to ensure a clean and tidy finish. We know how important the aesthetics of your home are, and it’s great that the electrician’s hard work resulted in a discreet setup that you're happy with.

You’ve made a fantastic commitment to a more sustainable lifestyle. Thank you for choosing Switch Together to help facilitate your solar journey. Enjoy every bit of that clean, self-generated power!

Kind Regards,
Switch Together

Noté 5 sur 5 étoiles

UPS Solar were fantastic

UPS Solar were fantastic.
Using the Switch Together pricing, the price was very good but the downside is that UPS Solar has very little capacity for complicated installs.
I would happily recommend UPS Solar.

22 avril 2026
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Réponse de Switch Together UK

Hello,

It is great to hear that you found the pricing competitive and that you had a positive experience with the team at UPS Solar. We aim to make solar more accessible through our group-buying model, and we're glad the value side of the scheme met your expectations.

We appreciate your honest note regarding more complex installations. Our model is designed to streamline the process for the majority of residential roofs to keep costs low for everyone, though we understand that unique roof layouts can sometimes present a challenge.

Thank you for choosing Switch Together to help power your home. We are glad you’d recommend the service, and we hope you enjoy the long-term savings and environmental benefits of your new solar setup!

Kind Regards,
Switch Together

Noté 5 sur 5 étoiles

Top quality products.

The process was very simple, just register, fill out a questionnaire and wait for your quotation. If you want to proceed then pay a small deposit. The panels and equipment is from the top manufacturers and the fitters keep you informed during the whole process.

22 avril 2026
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Réponse de Switch Together UK

Hi Philip,

Thank you for your review. It is great to hear that you found our registration and quotation process so straightforward. We strive to make the path to renewable energy as simple as possible, and we are glad that the step-by-step approach worked well for you.

Quality is key when it comes to solar, so we are thrilled you are happy with the equipment provided by the installers. By investing in top-tier technology, you’ve set your home up for years of efficient, clean energy production. Thank you for choosing Switch Together to help you make this exciting transition to a greener lifestyle!

Kind Regards,
Switch Together

Noté 5 sur 5 étoiles

Faultless service and a great product competitively priced

I have nothing but praise for the Switch Together UK scheme. Right from the start communication was clear and easy to follow and once the approved installer had been selected, the same continued. They provided a competitive quote and amended this according to my needs and requirements. There was no hard sale at any point but simply honest recommendations. Once I had made my choice installation was efficient and communication continued to be faultless. In short, if you are thinking about getting solar panels, use this scheme

22 avril 2026
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Réponse de Switch Together UK

Hello,

Thank you for your review. It is wonderful to hear that the process felt seamless for you. We believe that making the switch to renewables should be an empowering experience, so we are delighted that you felt supported by honest recommendations rather than high-pressure sales.

By tailoring your system to your specific needs, you’ve ensured that your home is set up for maximum efficiency. You are now officially part of the green energy revolution, and we couldn’t be happier to have helped you get there. Thank you for choosing Switch Together and for encouraging others to join the journey toward a cleaner, more sustainable future!

Kind Regards,
Switch Together

Noté 5 sur 5 étoiles

Fast efficient service throughout and…

Fast efficient service throughout and great price

22 avril 2026
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Réponse de Switch Together UK

Hi Graham,

Thank you for your review. We are delighted that we could help you secure a great price without compromising on speed. Our mission is to make the transition to renewables as seamless as possible, so hearing that the process felt efficient from start to finish is exactly what we strive for.

By choosing solar, you’ve made a smart investment that benefits both your pocket and the planet. Thank you for trusting Switch Together to help power your home with clean, green energy!

Kind Regards,
Switch Together

Noté 5 sur 5 étoiles

Very professional tradesmen overall…

Very professional tradesmen overall very pleased with the workmanship.

22 avril 2026
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Réponse de Switch Together UK

Hi William,

Thank you for your review. It is wonderful to hear that you are pleased with the quality of the installation. We aim to partner with professionals who take pride in their craft, and knowing that the workmanship met your high standards is fantastic.

Now that the hard work is done, you can sit back and enjoy the benefits of generating your own renewable power. Welcome to the green energy movement. Thank you for choosing Switch Together to help facilitate your journey to a more sustainable home!

Kind Regards,
Switch Together

Noté 5 sur 5 étoiles

Switch together made it possible

Switch together made it possible for us to obtain a bulk purchase and install price for our solar system they did most of the work up to the decision as whether we purchased or not we then received a very competitive price for our system which has now been installed and working already saving us money on our electricity bills

22 avril 2026
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Réponse de Switch Together UK

It is fantastic to hear that the bulk-buying model worked exactly as intended for you. Our goal is to take the heavy lifting out of the research phase so that by the time you reach a decision, you feel confident you're getting a top-tier system at a competitive price.

There is a unique kind of satisfaction in seeing those electricity bills drop the moment the sun hits your roof! By making the switch to green energy, you’ve not only secured a great deal but also made a lasting investment in a cleaner future. Thank you for being a part of the Switch Together community. We hope you enjoy your new solar PV system!

Kind Regards,
Switch Together

Noté 5 sur 5 étoiles

Informative

Informative. All went well, except the installer was not able to fit as many panels on the roof as had been estimated.

22 avril 2026
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Réponse de Switch Together UK

Hi Jennifer,

Thank you for sharing your experience. We are glad to hear that you found it worthwhile, despite the disappointment of less panels.

Thank you for choosing Switch Together to help you make the leap to solar. We hope you enjoy watching that green energy start rolling in!

Kind Regards,
Switch Together

Noté 5 sur 5 étoiles

Very helpful informative people

Very helpful informative people. Did a great job from start to finish . Including putting up scaffolding . Answering questions on the phone . Replying to emails. And solar panels doing a great job in the sunshine !

22 avril 2026
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Réponse de Switch Together UK

Hi Julie,

Thank you for your review. It is wonderful to hear that everything went smoothly, from the initial questions right through to the scaffolding and final installation. We take great pride in connecting our members with professional partners who value clear communication as much as we do.

By making the move to solar, you’re playing a vital role in the transition to green energy. We’re so glad to hear your panels are already performing well in the sun—here’s to many years of lower bills and a smaller carbon footprint!

Kind Regards,
Switch Together

Noté 4 sur 5 étoiles

Company has good connection &…

Company has good connection & communication with customer. Well mannered staff.
Tidy work & followup

22 avril 2026
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Réponse de Switch Together UK

Dear Tony,

We truly value your review. Knowing that the process was clear and well handled means a lot to us. It's also lovely to know that the installer did a great job.

Wishing you endless benefits from your solar investment!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Noté 5 sur 5 étoiles

All went as planned.

All went generally to plan. Each stage was explained well and the installation appears to be functioning as designed. Also seems to be reasonably priced.

22 avril 2026
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Réponse de Switch Together UK

Dear Timothy,

Thank you for your kind comments. I’m pleased to hear you’re happy with both the installation quality and the cost-effectiveness of going solar through the scheme. Here’s to clear skies and strong solar generation!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Noté 1 sur 5 étoiles

Profiteering energy companies

The installation went well and the workers were great and I couldn’t fault them.
The reason why I am so angry with this experience is my donation of free electricity to the national grid.
It will be over two months, or even longer, until we get anything back from British Gas. If ever !!!
I would rather have had the whole system off rather than give them anything. They wouldn’t let me off with 1p, so why should I improve their profits?
This has completely disgusted me and makes me wish I hadn’t emptied my life savings for solar panels.

22 avril 2026
Noté 5 sur 5 étoiles

Response provided to a separate…

Response provided to a separate communication.

22 avril 2026
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Réponse de Switch Together UK

Dear Carl,

Thank you for leaving us a great review! I appreciate you may have already left your comments with us, but we're very pleased to know you were happy with the scheme.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Noté 5 sur 5 étoiles

Simple easy no hassle service

Simple easy no hassle service, no pushy salesman you decide.

22 avril 2026
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Réponse de Switch Together UK

Dear Craig,

Thank you again for going solar with us. We’re thrilled things went to plan and that you appreciated our approach. May your system power your home efficiently for many years!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Noté 5 sur 5 étoiles

A positive experience

Purchase & Installation process was handled well from start to finish. Good communication and full paperwork. Would have appreciated more explanation of the app.

22 avril 2026
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Réponse de Switch Together UK

Dear David,

I really appreciate you sharing your experience. Delighted to hear it all came together so well, though I appreciate you felt more things about the app could have been explained to you.

Please let us know if you would need any assistance with the app, and we will be glad to help you.

Enjoy the peace of mind and long-term benefits that come with solar energy!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Noté 5 sur 5 étoiles

From start to finish

From start to finish, I was very pleased with the advice and guidance I received about solar panel installation. On that basis I decided to go ahead with the recommendation of Switch Together.

22 avril 2026
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Réponse de Switch Together UK

Dear John,

We’re delighted to hear everything went so smoothly from start to finish. It’s wonderful to know the service lived up to expectations and we were able to have a positive impact on your solar journey.

Thank you for placing your trust in Switch Together! Here’s to many years of clean, reliable solar power.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Noté 3 sur 5 étoiles

Great product - Installation 22 days late

Great product - and we're already receiving the benefits of having solar panels. Installation overran by 22 days due to 3 no shows by an electrician to finish the job. I deducted the cost of my time wasted from the final bill.

22 avril 2026
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Réponse de Switch Together UK

Dear Kate,

Thank you for your review.

We are glad to hear that the installation was completed and that you are already benefiting from your new system. At the same time, we are sorry to hear about the issues with following through on previously agreed-upon appointments.

We understand that keeping these commitments is an important part of a seamless installation experience, and we apologise for falling short in this regard.

It is good to read that your final bill reflected this issue, and we are once again grateful for your understanding.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at info@solartogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

All the best,

Switch Together Team

Noté 5 sur 5 étoiles

Instalation of solar system went…

Instalation of solar system went smoothly from quotation to fitting. Installing the panels / battery was all completed in one day and was a nice tidy job. I considered the price reasonable and using Switch Together ment that I did not need to select a company. Highly recommend.

5 mars 2026
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Réponse de Switch Together UK

Dear Paul,

We really appreciate your kind words. It is fantastic to know that you were happy with the workmanship and the competitive price you secured through Switch Together.

A sincere thanks for your kind recommendation. Here’s to lots of sunshine and solar savings to come!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Noté 4 sur 5 étoiles

Generally good but the timetable could be more accurate

Generally everything went well, the installers were helpful and informative and everything looks pretty neat and tidy afterwards. However, it all took longer than anticipated and things didn't happen according to the plan that I was given. Be prepared for long delays before you get paid for exporting any power (maybe 10 weeks after installation - I'm still waiting) and be prepared to experiment with your power usage to get the best out of the solar. Unfortunately the scaffolding damaged my roof and, despite promises, I am still waiting for that to be dealt with after nearly three weeks

22 avril 2026
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Réponse de Switch Together UK

Dear Elizabeth,

Thank you for your detailed feedback. We are pleased to hear that your installation team was helpful and that you are happy with the finished system overall.

We are sorry to hear about the delays, the issues with the original timetable, and the ongoing concerns regarding export payments and roof damage. We understand how frustrating this must be, especially when expectations were not met.

Please do contact our customer support team directly if your outstanding issues have still not been resolved, and we will ensure they are looked into. Please feel welcome to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm). Our team will be happy to assist you.

Kind regards,
Switch Together

Noté 5 sur 5 étoiles

Efficient and transparent system

Solar Together (as it was then called) is a great scheme, giving customers the reassurance that the installers meet the standards required by the local council. The "auction" process was transparent and potential participants were kept informed throughout. This was the third time I had signed up as a potential solar customer, and this time I was persuaded to go ahead with having solar panels installed.

22 avril 2026
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Réponse de Switch Together UK

Dear Susan,

Thank you so much for sharing your kind feedback with us.

I'm so happy to hear that you felt reassured by the scheme, and finally received a quote you wished to proceed with. Thank you for sticking with us, and I hope you get a lot of joy out of your solar PV system!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

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