From start to finish I felt confident in the company and product knowing that it was endorsed by my local council. There was no pressure to have anything that I didn’t want. Transparency was good thro... Voir plus
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Lisez les avis des autres
Clean and tidy installers. Survey got the number of possible panels wrong but that was a minor issue in the grand scheme of things. Discussion about system size and cable route was good with all tea... Voir plus
Was signed up to British Gas but then had zero communication or onboarding with them. No statements, T and Cs, nothing beyond money being taken every month. Seems like they are signing people up and n... Voir plus
Installation was very efficient. Scaffold took only about 2 hours on one day. Installation of the panels, cabling, battery works were all completed include all the test and commission on another fu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.
Coordonnées de contact
21-22 Great Sutton Street, EC1V 0DY, London, Royaume-Uni
- support@switchtogether.co.uk
- switchtogether.co.uk
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Great price for the solar panels etc
Great price for the solar panels, battery and inverter. Considerably less than expected. Very professional management and installation team (LMF). Cannot fault anything throughout the entire process.

Réponse de Switch Together UK
The communication with supplier was…
The communication with supplier was good but the service was erratic.
Had to wait over 3 weeks for scaffolding to be removed.
Now waiting over 2 weeks to get EV point working.
Roofer left his rubbish for me to dispose of

Réponse de Switch Together UK
Simple process
Simple process. Proved cheaper than other quotes. Good communication from registration in July 2025 to handover to installer.
Installer very good.

Réponse de Switch Together UK
No problems at all
No problems at all. They arrived when they said, and did an excellent job.

Réponse de Switch Together UK
Excellent service and simple
The whole process was straightforward and everyone we spoke to was helpful

Réponse de Switch Together UK
Solar panel installation
Using a collective scheme was financially attractive. The proposal from the selected contractor was competitive. The design and installation process took several months but has so far been very effective.

Réponse de Switch Together UK
Excellent scheme.
Excellent scheme that saved us a considerable amount of money.
Excellent communications and support.

Réponse de Switch Together UK
Solar panels and battery install
EE Renewables eventually delivered a neat and effective implementation although there were some issues beyond their control along the way. The roof panels were installed on the schedule day but the electrician was unable to attend due to sickness. This was rescheduled the following week. There were two issues the original battery failed and the panels installed on the flat roof were incorrectly set up. The electrician returned to replace the battery and the technical director and sales rep inspected the flat roof set up and corrected it. Once these issues were resolved the paperwork to set up an export tariff was done in two weeks overall I’m very happy because I now being paid for using electricity

Réponse de Switch Together UK
very competent engineers
very competent engineer fitted our battery storage with no problems and with very little disruption to our household routine

Réponse de Switch Together UK
Great company to deal with
Great company to deal with, friendly, professional and knowledgeable in all aspects, thank you.

Réponse de Switch Together UK

Réponse de Switch Together UK
Installation untidy
Installation untidy. Spiders web of wires round batteries and inverter. No pictures shown of typical installations beforehand. Safety labels too big to fit on panels attached to. Promised easy electrical connector between panels on tiled roof and panels on flat roof to allow future maintenance on flat roof not apparent.

Réponse de Switch Together UK
Unsure
Like - the whole process went well.
Dislike - the inverter keeps tripping out and goes offline.

Réponse de Switch Together UK
The pre-sale experience with LMF Energy…
The pre-sale experience with LMF Energy was good. The sales team and the initial survey was very professional.
The experience during installation was OK, but certainly room for improvement. The coordination between LMF and the scaffolding contractor was not good. The scaffolders arrived a day earlier than LMF had told me that they would. The scaffolders were careless, blocked a doorway, and caused some minor guttering damage. However, they did eventually repair the damage after the scaffolding was removed, and this repair was done well. However, the doorway was blocked for over a month until the scaffolding was eventually dismantled and taken away.
The FOX inverter and battery seem good quality parts. The electrician who did the installation was very friendly and helpful.
The quality of the switchgear components installed, such as MCBs on the line supply was very much on the ‚budget‘ end of the scale though.
I did question why a suitable RCBO was not fitted as per FOX recommendation, but judging by their responses, LMF don‘t seem to have that level of technical knowledge in-house.
Perhaps because the project was done on a tight budget with Switch Together, LMF looked to keep costs any costs outside of the panels, inverter, and battery, to a minimum.
The LMF customer service team was fairly easy to contact

Réponse de Switch Together UK
I was put in touch with our solar…
I was put in touch with our solar installer by Switch Together UK. It was this initial contact that gave me the confidence to proceed with a solar Installation at my property.
We had our UPS Solar installed in February and wanted to wait a few weeks before making a recommendation. We are delighted with how the whole experience panned out. From our initial contact right through to final sign-off, the staff have been helpful, experienced, responsive and an absolute pleasure to do business with. There was no pressure selling, everything is costed in a straightforward, honest manner and everything went smoothly. During the planning and survey stage we were kept up to date, our many questions answered with patience and respect. The installation was completed in a day, the technicians explained what would happen, asked if we had any preference for minor options and worked tirelessly to leave us with a very tidy installation - they are a very professional outfit. Since the installation, the system has worked faultlessly and is producing copious amounts of power, even whilst the weather has been less than ideal. I've had a few conversations with the aftersales team for guidance on getting to grips with the Fox app and they have been so responsive and helpful.
In summary; I was apprehensive about getting solar, my experience with UPS Solar has been absolutely first class, I couldn't recommend a group of people more highly. Thank you to all at UPS Solar.

Réponse de Switch Together UK
VG experience
From the starting enquiry to the fitting day experience everything went well. All questions answered, financial and technical. Now had the panels for 6 weeks and very happy with the product and its performance.

Réponse de Switch Together UK
Well we got there eventually
Well we got there eventually. There were glitches and delays but everything is installed and working now. Solar Bureau were very helpful and responsive. The real test will be the effect on our energy bills and that won't be apparent for some time, maybe a year.

Réponse de Switch Together UK
Difficult to fault
I initially signed up for a quote for solar+battery. The quote was very interesting but I read some feedback which made me wary so I didn't go ahead. I later regretted this decision but luckily there was a second offer in our area so I went ahead with it.
I am totally happy with the end result. The pre-sales communications were quick and clear. The equipment supplied is of very good quality (FOX and JA panels). The installation was excellent - a very neat job and did as I asked. I do have a few minor niggles.. 1) I was quoted for additional scaffolding because the roof was longer than expected but the panels only just fit on the roof 2) I was quoted extra for scaffolding as it had to cross over my garage - fair enough 3) The post sales communication has been OK but not as crisp as pre sales (typical!) 4) The panels are a very discreet all matt black finish but they have used shiny metal clamps to hold them down which 'glow' in the sunshine (I did say they were minor niggles!)

Réponse de Switch Together UK
Easy to deal with
Easy to deal with. Clear information. Comprehensive survey. On-time installation. Good customer service. Some hiccups but overall, would recommend based on my experience

Réponse de Switch Together UK

Réponse de Switch Together UK
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