Switch Together UK Avis 6 319

TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From start to finish I felt confident in the company and product knowing that it was endorsed by my local council. There was no pressure to have anything that I didn’t want. Transparency was good thro... Voir plus

Noté 5 sur 5 étoiles

Clean and tidy installers. Survey got the number of possible panels wrong but that was a minor issue in the grand scheme of things. Discussion about system size and cable route was good with all tea... Voir plus

Noté 1 sur 5 étoiles

Was signed up to British Gas but then had zero communication or onboarding with them. No statements, T and Cs, nothing beyond money being taken every month. Seems like they are signing people up and n... Voir plus

Noté 5 sur 5 étoiles

Installation was very efficient. Scaffold took only about 2 hours on one day. Installation of the panels, cabling, battery works were all completed include all the test and commission on another fu... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Société d'énergie solaire

Écrit par l'entreprise

Switch Together makes it easier for households to take up renewable energy and make more sustainable choices at home. We use expert guidance and the power of group buying to help people access fair, competitive prices on products like solar panels, battery storage and other low-carbon technologies. Our approach is simple. We bring communities together, assess demand, and run a competitive process with carefully vetted suppliers. By buying together, households benefit from better value, clearer information and a more straightforward journey — without the pressure or complexity that can often come with home energy decisions. From the moment you register your interest, our team is there to guide you. We explain how the scheme works, what’s involved, and what to expect at each stage, so you can make an informed decision that’s right for your home. There’s no obligation to proceed, and you stay in control throughout. We work with trusted installers who meet recognised industry standards, and we’re transparent about pricing, timelines and next steps. Our goal is to remove barriers, build confidence and help more people switch to cleaner energy — simply, fairly and together. At Switch Together, sustainable choices shouldn’t be complicated. They should be accessible, supportive and built around real people and real homes.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Great price for the solar panels etc

Great price for the solar panels, battery and inverter. Considerably less than expected. Very professional management and installation team (LMF). Cannot fault anything throughout the entire process.

13 mars 2026
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Réponse de Switch Together UK

Hi Bill,

We really appreciate your kind words. It is fantastic to know that you were happy with the workmanship and the competitive price you secured through Switch Together. Here’s to lots of sunshine and solar savings to come!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Noté 3 sur 5 étoiles

The communication with supplier was…

The communication with supplier was good but the service was erratic.
Had to wait over 3 weeks for scaffolding to be removed.
Now waiting over 2 weeks to get EV point working.
Roofer left his rubbish for me to dispose of

13 mars 2026
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Réponse de Switch Together UK

Hi there,

Thank you for sharing your feedback with us. I appreciate your balanced review and the understanding you have clearly showed throughout the process.

I hope that you’re satisfied with the end result, even if the journey had its moments. Please do not hesitate to contact us if you need assistance in getting your EV charger to work, as we'll be happy to help.

We're available at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Noté 4 sur 5 étoiles

Simple process

Simple process. Proved cheaper than other quotes. Good communication from registration in July 2025 to handover to installer.
Installer very good.

17 mars 2026
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Réponse de Switch Together UK

Hi John,

We really appreciate you taking the time to share your experience. I’m delighted to hear you were pleased with the level of communication throughout the planning and installation process, as well as the savings made through the scheme. Wishing you a season full of sunshine and solar success.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Noté 5 sur 5 étoiles

No problems at all

No problems at all. They arrived when they said, and did an excellent job.

16 mars 2026
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Réponse de Switch Together UK

Dear Mrs Cook,

We’re very happy to hear things went smoothly. Thanks for placing your trust in Switch Together. We're wishing you lasting energy savings!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Noté 5 sur 5 étoiles

Excellent service and simple

The whole process was straightforward and everyone we spoke to was helpful

13 mars 2026
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Réponse de Switch Together UK

Hi Christine,

Thanks for your lovely feedback. I'm so glad that you had a smooth experience and you felt you received all the help you needed to navigate the process.

Here’s to a bright future powered by your new solar system!

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Noté 5 sur 5 étoiles

Solar panel installation

Using a collective scheme was financially attractive. The proposal from the selected contractor was competitive. The design and installation process took several months but has so far been very effective.

13 mars 2026
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Réponse de Switch Together UK

Hi there,

Thank you for your thoughtful review. It’s fantastic to hear that you felt the pricing was fair—our group-buying model is designed exactly for that reason. While I understand the waiting period before your installation took place must have been difficult, I'm so pleased that you've been happy with the system thereafter.

I hope your new system brings you lasting value and plenty of solar-powered savings.

If you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Noté 5 sur 5 étoiles

Excellent scheme.

Excellent scheme that saved us a considerable amount of money.
Excellent communications and support.

12 mars 2026
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Réponse de Switch Together UK

Thank you for your review. We're glad to hear that we were able to help you save money with your solar panel installation!

Thank you for choosing Switch Together, and we appreciate the opportunity to be a part of your sustainable energy journey.

Kind Regards,
Switch Together

Noté 5 sur 5 étoiles

Solar panels and battery install

EE Renewables eventually delivered a neat and effective implementation although there were some issues beyond their control along the way. The roof panels were installed on the schedule day but the electrician was unable to attend due to sickness. This was rescheduled the following week. There were two issues the original battery failed and the panels installed on the flat roof were incorrectly set up. The electrician returned to replace the battery and the technical director and sales rep inspected the flat roof set up and corrected it. Once these issues were resolved the paperwork to set up an export tariff was done in two weeks overall I’m very happy because I now being paid for using electricity

11 mars 2026
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Réponse de Switch Together UK

Dear Ian,

Thank you very much for your extensive and positive review despite the initial hiccup with the scheduling.

Moreover, it is superb to read that despite issues regarding the battery at the start, these were resolved promptly and successfully. Please rest assured that should you have any queries or concerns in the future, we are here to assist you.

We hope you will enjoy the benefits of both the panels and the battery storage for many years to come.

We wish you sunshine and savings!

As mentioned above, if you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm). We will be happy to help!

Kind regards,

Switch Together

Noté 5 sur 5 étoiles

very competent engineers

very competent engineer fitted our battery storage with no problems and with very little disruption to our household routine

13 mars 2026
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Réponse de Switch Together UK

Dear Paul,

Thank you for your feedback!

How wonderful to hear about the expertise of one of the members of the installation team, as well as your smooth experience throughout the installation itself.

Thank you for choosing Switch Together, and we appreciate the opportunity to be a part of your sustainable energy journey!

If you have any questions or need assistance in the future, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,
Switch Together

Noté 5 sur 5 étoiles

Great company to deal with

Great company to deal with, friendly, professional and knowledgeable in all aspects, thank you.

13 mars 2026
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Réponse de Switch Together UK

Dear Mr Sawyer,

Thank you kindly for taking the time to write a review!

We are very glad to read that the scheme met your expectations, and your experience with the installer was so lovely. This is exactly what we wish for each of our customers!

Should you have any questions or need assistance going forward, please don’t hesitate to get in touch with us at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

Kind regards,

Switch Together

Noté 5 sur 5 étoiles

Very good customer service and a great…

Very good customer service and a great price

13 mars 2026
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Réponse de Switch Together UK

Dear David,

Thank you so much for this kind review, and congratulations on your installation!

Your positive experience serves as a testament to the professionalism and commitment of the teams involved in your installation.

Enjoy the benefits of your solar energy system, and thank you for choosing a sustainable energy solution!

Kind regards,

Switch Together

Noté 1 sur 5 étoiles

Installation untidy

Installation untidy. Spiders web of wires round batteries and inverter. No pictures shown of typical installations beforehand. Safety labels too big to fit on panels attached to. Promised easy electrical connector between panels on tiled roof and panels on flat roof to allow future maintenance on flat roof not apparent.

17 février 2026
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Réponse de Switch Together UK

Dear Mr Lewis,

Thank you for taking the time to share your experience.

We are truly sorry to hear that the installation did not meet your expectations. It is understandable how important a neat and well-organised setup is, especially when it comes to wiring around the batteries and inverter.

Please know that your comments about the presentation and safety labels are noted and will be shared with the team to help improve future schemes.

As for previous installation examples, these are not shared due to GDPR. My apologies if that was cause for uncertainty.

Moreover, regarding the connector between the tiled and flat roof, we would like to better understand what may have gone wrong. And if this is still an ongoing concern, we would like the opportunity to help. Please feel welcome to contact us directly, so that we can assist in resolving any issues.

You are more than welcome to contact us so we can assist in resolving these issues. We're available to assist you at support@switchtogether.co.uk or 0800 014 8851 (Mon – Fri: 8:00 am – 5:00 pm).

All the best,

Switch Together

Noté 3 sur 5 étoiles

Unsure

Like - the whole process went well.
Dislike - the inverter keeps tripping out and goes offline.

16 mars 2026
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Réponse de Switch Together UK

Hello,

Thank you for leaving a review and letting us know about your experience.

Please feel free to contact us to discuss the issues you're experiencing with your inverter.

Email: support@switchtogether.co.uk
Phone: 0800 014 8851

We will be happy to assist you in resolving this matter.

Kind regards,
the Switch Together Team

Noté 4 sur 5 étoiles

The pre-sale experience with LMF Energy…

The pre-sale experience with LMF Energy was good. The sales team and the initial survey was very professional.
The experience during installation was OK, but certainly room for improvement. The coordination between LMF and the scaffolding contractor was not good. The scaffolders arrived a day earlier than LMF had told me that they would. The scaffolders were careless, blocked a doorway, and caused some minor guttering damage. However, they did eventually repair the damage after the scaffolding was removed, and this repair was done well. However, the doorway was blocked for over a month until the scaffolding was eventually dismantled and taken away.
The FOX inverter and battery seem good quality parts. The electrician who did the installation was very friendly and helpful.
The quality of the switchgear components installed, such as MCBs on the line supply was very much on the ‚budget‘ end of the scale though.
I did question why a suitable RCBO was not fitted as per FOX recommendation, but judging by their responses, LMF don‘t seem to have that level of technical knowledge in-house.
Perhaps because the project was done on a tight budget with Switch Together, LMF looked to keep costs any costs outside of the panels, inverter, and battery, to a minimum.
The LMF customer service team was fairly easy to contact

13 mars 2026
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Réponse de Switch Together UK

Hello,

Thank you for taking the time to leave a review.

We're glad to hear your experience was mostly positive. We'll make sure to discuss the points you've raised with the LMF team.

Enjoy your new solar PV system!

Kind regards,
the Switch Together Team

Noté 5 sur 5 étoiles

I was put in touch with our solar…

I was put in touch with our solar installer by Switch Together UK. It was this initial contact that gave me the confidence to proceed with a solar Installation at my property.
We had our UPS Solar installed in February and wanted to wait a few weeks before making a recommendation. We are delighted with how the whole experience panned out. From our initial contact right through to final sign-off, the staff have been helpful, experienced, responsive and an absolute pleasure to do business with. There was no pressure selling, everything is costed in a straightforward, honest manner and everything went smoothly. During the planning and survey stage we were kept up to date, our many questions answered with patience and respect. The installation was completed in a day, the technicians explained what would happen, asked if we had any preference for minor options and worked tirelessly to leave us with a very tidy installation - they are a very professional outfit. Since the installation, the system has worked faultlessly and is producing copious amounts of power, even whilst the weather has been less than ideal. I've had a few conversations with the aftersales team for guidance on getting to grips with the Fox app and they have been so responsive and helpful.
In summary; I was apprehensive about getting solar, my experience with UPS Solar has been absolutely first class, I couldn't recommend a group of people more highly. Thank you to all at UPS Solar.

5 mars 2026
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Réponse de Switch Together UK

Hi, thank you for taking the time to share your experience with us!

It's great to hear that the UPS Solar team was helpful, professional and efficient both before, during and following the installation of your system.

Enjoy your new solar panels!

Kind regards,
The Switch Together Team

Noté 5 sur 5 étoiles

VG experience

From the starting enquiry to the fitting day experience everything went well. All questions answered, financial and technical. Now had the panels for 6 weeks and very happy with the product and its performance.

13 mars 2026
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Réponse de Switch Together UK

Hi Mark,

Thanks for your review. We're so glad to hear that you had such a fantastic experience with your installer and installation.

We hope that you are able to enjoy the benefits of your newly installed solar panel system for many years to come.

Kind Regards,
Switch Together

Noté 4 sur 5 étoiles

Well we got there eventually

Well we got there eventually. There were glitches and delays but everything is installed and working now. Solar Bureau were very helpful and responsive. The real test will be the effect on our energy bills and that won't be apparent for some time, maybe a year.

4 mars 2026
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Réponse de Switch Together UK

Hi Robin,

Thank you for your review. While it saddens us to hear that there were some glitches, we are glad that your installer was able to follow through and provide a working system in the end.

You should be able to see a difference on your next energy bill, especially if you installed a battery as well. If not, please be sure to check your monitoring app and contact your installer if the system isn't generating or you don't see a difference in your energy bill.

Thank you for choosing Switch Together, and we appreciate the opportunity to be a part of your sustainable energy journey.

Kind Regards,
Switch Together

Noté 5 sur 5 étoiles

Difficult to fault

I initially signed up for a quote for solar+battery. The quote was very interesting but I read some feedback which made me wary so I didn't go ahead. I later regretted this decision but luckily there was a second offer in our area so I went ahead with it.
I am totally happy with the end result. The pre-sales communications were quick and clear. The equipment supplied is of very good quality (FOX and JA panels). The installation was excellent - a very neat job and did as I asked. I do have a few minor niggles.. 1) I was quoted for additional scaffolding because the roof was longer than expected but the panels only just fit on the roof 2) I was quoted extra for scaffolding as it had to cross over my garage - fair enough 3) The post sales communication has been OK but not as crisp as pre sales (typical!) 4) The panels are a very discreet all matt black finish but they have used shiny metal clamps to hold them down which 'glow' in the sunshine (I did say they were minor niggles!)

13 mars 2026
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Réponse de Switch Together UK

Hi Dave,

Thank you so much for sharing your journey with us. We are thrilled to hear that after the initial hesitation, you decided to move forward with us for your solar and battery installation. It’s great to know that you are pleased with the products that were used in your installation.

Thank you for sharing your insights, as they are invaluable in helping us enhance our services. If you have any further questions or concerns, please do not hesitate to reach out to our customer support team. We are committed to continually improving our processes to ensure the best possible experience for all our customers.

In the meantime, we hope you are able to enjoy the benefits of your newly installed system for many years to come.

Kind Regards,
Switch Together

Noté 4 sur 5 étoiles

Easy to deal with

Easy to deal with. Clear information. Comprehensive survey. On-time installation. Good customer service. Some hiccups but overall, would recommend based on my experience

10 décembre 2025
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Réponse de Switch Together UK

Hi Eugen,

Thank you for your review. We're glad that everything went so well, despite a few hiccups.

We hope that you are able to enjoy the benefits of your newly installed solar panel system for many years to come.

Kind Regards,
Switch Together

Noté 5 sur 5 étoiles

Workmen were great

Workmen were all efficient, helpful and friendly.

13 mars 2026
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Réponse de Switch Together UK

Hello,

Thank you for your review. It's great to hear that your installation went well.

Thank you for choosing Switch Together, and we appreciate the opportunity to be a part of your sustainable energy journey.

Kind Regards,
Switch Together

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