Horrible customer service. I purchased a brand new bike and it was delivered this past Monday, it came with a bad battery. I reported this issue immediately and I keep getting the run around from cust... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Second bike purchase. This one was missing a screw for handlebars and the front light was broken and bracket bent. Sent photos requesting replacement with 24 hrs but 5 days later don’t have any confir... Voir plus
Item arrived quickly, with excellent communications. The bike required less assembly than the 5 eBikes I handled at Christmas. Performance is great - 37mph unlocked and very strong brakes. After as... Voir plus
L'entreprise a répondu
I snuck in just before the Earth Day sale ended and got $110 off my V20 Pro. The only problem I had was that one of the front fender mounting holes had to be re-threaded, but I had the correct tap in... Voir plus
À propos de l'entreprise
Coordonnées de contact
3,8
Bien
93 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Tamobyke T73 Pro Max Electric Bike
Customer service goes up and beyond for their customers!
15 juin 2025
Avis spontané
Réponse de Tamobykesport
Thank you so much for your kind words! We’re always dedicated to going above and beyond for our customers. Your support means the world to us! Looking forward to serving you again! 😊
Well built
Arrived on time. Bike is well built, sturdy and rides nice. Smooth acceleration and gear shift. Pretty easy to get used to.
27 mai 2025
Réponse de Tamobykesport
Thank you for your wonderful feedback! We’re glad to hear the bike arrived on time and that you’re enjoying its sturdy build and smooth ride. If you have any questions or need assistance, feel free to reach out. Enjoy your rides! 🚴♂️✨
The bike feels very good
The bike feels very comfortable, rides excellently, and goes very fast. It feels like a small motorcycle; the suspension is acceptable with 15 psi on the tires. The display is very clear and a good size. I recommend it.
26 mai 2025
Réponse de Tamobykesport
Thank you so much for your great review! 📝
We’re thrilled to hear you’re enjoying the ride 🏍️💨 — fast, comfortable, and clear display! 🔋🛞📱
Your support means a lot to us! 🙌💙
T73 ProMax - personal rocket
Item arrived quickly, with excellent communications. The bike required less assembly than the 5 eBikes I handled at Christmas. Performance is great - 37mph unlocked and very strong brakes.
After assembly and testing, I removed the second-rider foot pegs, because they are too close to the pedals. I also found the steering column required tightening that was not mentioned in the manual.
26 mai 2025
Réponse de Tamobykesport
🙌 Huge thanks for your awesome feedback!
⚡ Thrilled you love:
Blazing 37mph speed 🏍️💨
Super brakes 🛑✨
Easy assembly vs other eBikes 🔧
🔍 Noted your smart tweaks:
Footpeg spacing 👣
Steering column tightening 🔩
(We'll share this with our engineers!)
Need anything? Just ping us! 💬
Keep riding the lightning! ⚡
Réponse de Tamobykesport
📧 You ask – we answer! That’s our communication promise.
Stay awesome!💙👏
I love my bike but no one answers the…
I love my bike but no one answers the phone when calling number provided I tried several times no one answered my e-mail
25 avril 2025
Réponse de Tamobykesport
Thank you for sharing your feedback with us. We sincerely apologize for the frustration you've experienced trying to reach our team - this is absolutely not the level of service we aim to provide.
To better assist you, we'd like to understand:
Have you encountered any specific issues with your bike that we can help address?
Great Budget Bike!
9 avril 2025
Réponse de Tamobykesport
Thank you for sharing your thoughts on the Great Budget Bike!!! Tamobyke always here💙💙
Costumer service after sell is good…
Costumer service after sell is good they keep msg you and help you 🌟 thank you I like the electric bike
9 avril 2025
Réponse de Tamobykesport
Thanks a ton for the awesome feedback! 😊 We're super happy to hear you’re loving the bike and that our team could help you out. Don’t hesitate to drop us a message anytime — we’ve got your back! 💙💙💪🏻
Enjoy every ride! 🚴♀️⚡💨
Great budget ebike
I recently purchased a Tamobyke V20. It's a great ebike for the price. I love the design, it's well made, has a powerful motor, bright headlight, turn signals, 20"x4" tires, full suspension, and a soft comfortable seat.
9 avril 2025
Réponse de Tamobykesport
🥳Thank you so much for sharing your experience with the Tamobyke V20 electric bike. I'm glad to hear that you have such a positive review of this bike.🚲
If you have any other questions or needs, please feel free to let me know. We'll be happy to provide further assistance and recommendations. Wishing you many enjoyable rides!💙💙
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.