Tea People Avis 

120
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Got my first order from teapeople.co.uk. I ordered the loose builder tea, OMG what a game changer!! I can honestly say Ive not had a better cuppa in years. I love the beautiful tea caddy it cones i... Voir plus

Noté 5 sur 5 étoiles

Have been buying tea from the tea people for quite a while now. Mostly black loose leaf indian teas - and all have been very high quality. The packagaing, customer service and delivery are great.... Voir plus

Noté 5 sur 5 étoiles

Great Customer Service, and great product. I was looking for a particular blend of tea, sold by another company, that we could no longer get. I emailed several specialists for advice, but only Neerj... Voir plus

Noté 5 sur 5 étoiles

Really good quality range of organic teas and beautiful blends which I received promptly on ordering. I did get in touch via their messaging service about the status of my order and received a quick... Voir plus

À propos de l'entreprise

  1. Grossiste de thé
  2. Fabricant de thé
  3. Magasin de thé

Écrit par l'entreprise

We understand that just as there are hundreds of different varieties of tea, the needs of our different customers may not be the same. In order to meet the varying needs of our customers, we can be different things to different people. - For our ind...


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

120 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(120)

103 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Best cuppa Ive had in years!

Got my first order from teapeople.co.uk.
I ordered the loose builder tea, OMG what a game changer!! I can honestly say Ive not had a better cuppa in years.
I love the beautiful tea caddy it cones in too. I will definitely be ordering another type of tea. Thank you 😀 xx

8 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Great taste

Superb tea produced in an ethical way. What could be better?

22 juin 2026
Noté 5 sur 5 étoiles

delicious & refreshing teas

delicious & refreshing selection of fruit teas, absolutely great alternative to your regular cuppa, particularly in the current heatwave - I've enjoyed getting to try out some new flavours too. Everything arrived together, was well packed, and was despatched & delivered quickly.

23 juin 2026
Noté 5 sur 5 étoiles

Have been buying tea from the tea…

Have been buying tea from the tea people for quite a while now.
Mostly black loose leaf indian teas - and all have been very high quality. The packagaing, customer service and delivery are great. They also support a number of community initiatives in the areas where the teas are grown /sorted. On delivery they use Royal Mail a lot and it always works out. So thank you to tea people and everyone who works there.

22 juin 2026
Noté 1 sur 5 étoiles

Got the wrong order and they refused to Believe me.

Would give the tea 5 stars but as the sent me completely the wrong order with cheaper contents and even after I contacted them when it arrived they refused to believe me leaving me out of pocket and with items I didn’t order so if I could leave them - 5 stars I would have done so

9 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Tulsi tea / Holy Basil

The quality of my Tulsi tea is the best I have bought
And I have been buying for years the delivery was very fast
Shall definitely be buying from the Teapeople again

24 juin 2026
Noté 2 sur 5 étoiles

There was nothing wrong with the tea, just the delivery service

There was nothing wrong with the tea, I absolutely love this tea. It was the delivery that was really poor, I paid extra to have this order delivered the next day by Royal Mail. The first excuse was the house was inaccessible, they would deliver it the following day. The following day came and went and no parcel, I tracked my parcel and I was told it had been successfully delivered. It had not been delivered to my house, it had been successfully delivered back to the delivery office. I had to go and get my package from the delivery office where I spoke to the person behind the counter and was told my parcel did not get delivered because it was too hot not that my address was inaccessible. Very annoyed about this.

22 juin 2026
Logo de Tea People

Réponse de Tea People

Dear Sue,

Thank you for your review, and we're delighted to hear that you love the tea. We're very sorry that your experience with the delivery did not match the quality of the product.

From what you've described, it appears the issue arose during the Royal Mail delivery process rather than with the dispatch of your order. We completely understand how frustrating it must have been to pay for next-day delivery, only to receive conflicting updates and then have to collect the parcel yourself from the delivery office.

Although we don't have control over Royal Mail once an order has been dispatched, we do expect the service to meet the standard you've paid for. If you haven't already been in touch, please email us at orders@teapeople.co.uk with your order details. We'd be happy to investigate this with Royal Mail and issue a refund of the additional delivery charge.

Thank you again for your feedback, and we hope your enjoyment of the tea goes some way towards making up for an otherwise disappointing delivery experience.

Kind regards,

The Tea People Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus