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Lisez les avis des autres

Noté 5 sur 5 étoiles

I would like to thank Aaron and the team for helping me to bring my car back on the road in such a short time. They picked up my discovery on a Monday night and rebuild the engine within 5 working day... Voir plus

Noté 5 sur 5 étoiles

I was very worried when teg first approached me regarding my transit engine sized. After the first phone conversation with Richie I was confident I was in good hands. Within 3 days they repaired my en... Voir plus

Noté 2 sur 5 étoiles

I give my car for rebuild gear box and clutch, after when they took my car and found something new fault and they put my invoice more high and it took 3 week to repair and when the car is done, they... Voir plus

Noté 5 sur 5 étoiles

TEG repaired my timing chain for 2.0 diesel jlr engine. I was quoted over 4k from local garage but found teg repairs for friction off the price. they also helped with finance the whole repair.

À propos de l'entreprise

  1. Atelier de réparation automobile

Écrit par l'entreprise

Experts in Major Engine and Gearbox Repairs


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

99 avis

5 étoiles
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A répondu à 66 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,6

Tous les avis

(99)

61 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I would like to thank Aaron and the…

I would like to thank Aaron and the team for helping me to bring my car back on the road in such a short time. They picked up my discovery on a Monday night and rebuild the engine within 5 working days. I cannot imagine where I be without my car as I use it to commit to work everyday. They also helped me to finance the repairs. 5 star service

5 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

I was very worried when teg first…

I was very worried when teg first approached me regarding my transit engine sized. After the first phone conversation with Richie I was confident I was in good hands. Within 3 days they repaired my engine and delivered back to me. It’s been 8 months now with no issues. I would definitely recommend teg to everyone with engine issue. Many thanks Richie

6 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I would like to say a huge thank you to…

I would like to say a huge thank you to TEG Repairs for their outstanding service.

I was originally advised by Vauxhall that my engine could not be rebuilt and that replacing it would cost in excess of £9,000. TEG Repairs provided an alternative solution that saved me around £5,000.

They collected my vehicle from outside my home on Monday evening and had the work completed by Thursday afternoon. The entire process was handled professionally, efficiently and with excellent communication throughout.

I was also very impressed that TEG offered finance options, which made the unexpected cost of the repair much more manageable.

When your engine fails, it can be an extremely stressful and worrying experience, but TEG Repairs made the whole process straightforward and stress-free. Their service, professionalism and turnaround time were exceptional.

I would have absolutely no hesitation in recommending TEG Repairs to my friends, family and anyone else who finds themselves dealing with an engine problem.

Thank you once again to the entire team at TEG Repairs for your excellent work and customer service. Five-star service from start to finish

10 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

AVOID TEG REPAIRS – £6,552 REPAIR, MONTHS OF PROBLEMS, £15,000+ LOSS

This review is based entirely on my experience as a paying customer. I have retained invoices, WhatsApps, emails, videos, MOT/service records, recovery evidence and an independent garage report.I genuinely regret taking my Mercedes to TEG Repairs. I paid £6,552 for what was sold and invoiced as a “refurbished exchange engine.” What followed was an absolute nightmare lasting months, ultimately ending with me selling the car at a loss of over £15,000 and having to buy another vehicle. PROBLEMS WITHIN DAYS

I paid TEG on 3 March. By 6 March, I was sending videos of smoke and a whistling noise from the engine bay. I returned the car on 10 March. Omer Omed told me it was the DPF and advised a long drive to clear it. I followed his advice, but the problems continued, including a loud engine and grinding/rubbing noises that had not existed before the engine work. Again, I complained. Again, I sent videos. Again, the car went back. On 1 April, at my request, I took Omer on a roughly two-minute drive to demonstrate the noises. TEG later referred to inspections “including test drives with you present.” My experience was one short drive requested by me, documented on WhatsApp. TEG then said they suspected the torque converter and quoted another £2,500. I disputed this as I had been reporting problems following the engine work. On 9 April, I was told they would do no further work regarding my complaints. NEW TECH REPAIR – TOTTENHAM -TEG sent my vehicle to New Tech Repair, White Hart Lane, Tottenham, where the work was physically carried out. When I questioned the condition of the car and work performed, I found the response defensive rather than getting the clear answers I wanted. After paying £6,552, I simply wanted to know what had been done to my car. Based on my experience, I would never trust New Tech Repair with another vehicle or use them again.WHAT DID I GET FOR £6,552? I paid for an independent garage report. The inspection raised concerns relating to the engine work and did not identify the torque converter as the cause of the issues I had reported. My invoice stated “refurbished exchange engine.” TEG's website describes engine replacement as removal of the old engine and installation of an OEM or reconditioned unit. I asked TEG in writing what had been supplied, replaced, refurbished, retained or reused. I never received the detailed breakdown requested and was referred back to the limited original invoice. MOTORWAY BREAKDOWN -I complied with TEG's warranty servicing requirements. An MOT later identified an oil leak, which the MOT garage told me they believed could relate to the engine work. An engine management light subsequently appeared. The car then broke down on the motorway. Fortunately I was beside the hard shoulder. Had it failed in another lane, the situation could have been considerably more dangerous.Recovery cost me another £180. FLYWHEEL FAILURE AND DAMAGED GEARBOX - The car returned to TEG. After removing the gearbox, TEG told me the flywheel had broken apart and damaged the gearbox bell housing, including breaking a hole through the casing. I was initially quoted approximately £2,900 + VAT. TEG maintained this was completely unrelated to their engine work. However, other mechanics told me that, in their opinion, this damage could result from poor or incorrect installation associated with the engine replacement.TEG strongly disputed this. I therefore had TEG saying it was unrelated while other mechanics raised the possibility of a connection, against a background of me reporting abnormal noises within days of the £6,552 engine work.LEGAL ADVICE AND MOTOR OMBUDSMAN - By this point I sought legal advice.I also tried to pursue the matter through The Motor Ombudsman, but when I checked, TEG Repairs was not registered with them, so that route was unavailable. I told TEG my solicitor would now deal with the dispute. After initially quoting £2,900 + VAT and continuing to deny liability, TEG subsequently said that after “reviewing the situation again internally” they would replace the flywheel and damaged bell housing free of charge as a “gesture of goodwill” and “without admission of liability.” They fitted used replacement parts with no warranty on those specific repairs. I am not claiming this was an admission of liability or that mentioning my solicitor caused their change of position. I am simply stating the sequence of events. OVER £15,000 LOST - After finally getting the Mercedes back, I had completely lost confidence in it.I tried to part-exchange it. Other dealers assessed/drove the vehicle and I was told it was in a seriously bad state. Dealers were unwilling to take it in part-exchange. Eventually I sold it to We Buy Any Car simply to end this nightmare. > £15,000 lost overall! AVOID!!!

3 mars 2026
Avis spontané
Logo de TEG Repairs

Réponse de TEG Repairs

Pritpal,

We are extremely disappointed by this review and strongly disagree with the impression it gives of both the work carried out and the considerable assistance provided to you afterwards.

Your Mercedes originally came to us with a significant engine fault. During the work, substantial internal carbon contamination was found within the original engine. A reconditioned exchange engine was supplied and fitted, as stated on your invoice, and the vehicle was tested following the repair.

You subsequently reported noises and returned the vehicle to us. We inspected it and did not identify the noise as coming internally from the replacement engine. We advised that we suspected a transmission/torque converter issue and provided a quotation for further work, which you declined.

The vehicle later broke down and you reported oil underneath it. We arranged recovery and investigated the vehicle under our warranty process.

Upon removing the gearbox, the failure was identified: the flywheel had catastrophically failed and caused substantial damage to the gearbox and bell housing. The oil underneath the vehicle was coming from the damaged gearbox, not the replacement engine.

This is an important distinction which is largely lost within your review. The subsequent mechanical failure actually identified was the flywheel/gearbox. We did not identify a failure of the reconditioned engine supplied by TEG Repairs.

We did not accept that the flywheel/gearbox failure had been caused by our engine replacement and explained this to you. You refer to other mechanics suggesting there “could” have been a connection. We disputed this and continue to do so.

Despite that, after reviewing the situation, we chose to help you at our own expense. We arranged for the failed flywheel and damaged gearbox/bell housing to be dealt with at no cost to you. This was work for which you had initially been quoted approximately £2,900 + VAT and was provided as a gesture of goodwill without admission of liability.

We therefore find the portrayal of TEG Repairs in this review extremely disappointing. We did not simply dismiss your concerns. We inspected the vehicle when concerns were raised, recovered it following the breakdown, established the actual source of the failure and then undertook substantial additional work at our own expense despite disputing responsibility for it.

After this repair, your review does not identify any further diagnosed mechanical fault with the reconditioned engine. Instead, you state that you had “lost confidence” in the vehicle, that other dealers described it as being in a “seriously bad state”, and that you subsequently sold it.

Losing confidence in a vehicle is not the same as establishing that our engine was defective. Likewise, an unspecified comment allegedly made by another dealer does not establish a fault with our work.

You also state that you lost more than £15,000 overall. We cannot accept responsibility for the financial loss arising from your subsequent decision to sell the vehicle when no subsequent failure of the engine supplied by TEG Repairs is identified.

We are responsible for the work we undertake; we cannot be responsible for every component or unrelated mechanical failure on a customer’s vehicle simply because we previously replaced its engine.

We stand behind the engine supplied and our work. Given that the only subsequent mechanical failure actually identified was the flywheel/gearbox, which we ultimately repaired at our own expense despite disputing liability, we are genuinely extremely disappointed by this review and believe it gives a very unfair impression of the assistance you received.

TEG Repairs Ltd

Noté 5 sur 5 étoiles

I was first not sure about booking in…

I was first not sure about booking in but guys once you have booked in it will be the best decision you have made. They helped me and called me through out the process and informed me before any extra work carried out on my Ford Focus eco boost

9 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

New Tech where great they service my…

New Tech where great they service my car good service friendly and always pay attention to things that needs doing very soon the price is very economical I called them in the morning and they had me booked in by the afternoon. Thank you to my The team.

11 juillet 2026
Avis spontané

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