TEGUAR Avis 

170
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

When choosing hardware for testing and implementation of our new software program. We found Max M. to be extremely helpful in our selection process as we had some pretty rigid requirements as the h... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great products, very reliable and extremely well built. We have about 20 waterproof, stainless steel touch panel PCs that are used in a very harsh fish processing environment (always wet and cold) for... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Not UL Listed, can't be used for UL 508 Industrial applications. Shipping was an extremely long lead-time. Blanket orders required to maintain stock if one fails or is suddenly needed. Otherwise a... Voir plus

Noté 5 sur 5 étoiles

Carlos went above and beyond to ensure sure we received our demo products as fast as possible, that specifications were accurate, that quotes we fast and offered the best price possible for our compan... Voir plus

À propos de l'entreprise

  1. Fabricant de matériel informatique

À propos de TEGUAR

Écrit par l'entreprise

Teguar specializes in industrial panel pcs, fanless computers, medical computers, waterproof computers and rugged tablet PCs. Our high-end industrial components provide for secure 24/7 operation.

 Medical Computers & Tablet PCs 
 Industrial Computers 
 Panel PCs 
 Waterproof PCs and Monitors 
 Fanless Box PCs 
 Rugged Tablet PCs 

Écrit par l'entreprise


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

170 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(170)

38 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Ordered sample of an OTS panel PC.

Ordered sample of an OTS panel PC.
Delayed shipping, but got it

15 avril 2021
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Réponse de TEGUAR

Hi Moran, glad to hear the demo panel PC arrived safely. We wish there was more we could do regarding the delay. Please reach out to your salesperson if there's anything else we can help you with.

Noté 1 sur 5 étoiles

I was promise to have good services by…

I was promise to have good services by joining Teguar, the first order was ok but after that was very bad.
long ETA, charge for power supply that was not ship with the computer, sent brokage fee diectly to the end user.

anyway very bad experience

3 mars 2021
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Réponse de TEGUAR

We're sorry to hear about your bad experience Pierre. We always try our best to set reasonable expectations and avoid outcomes like this one, and unfortunately it seems we were unable to do so this time. We will reach out to you soon to resolve this issue.

Noté 4 sur 5 étoiles

Reliable systems - Warranty service can be expensive

Systems are robust and stand up to the punishment of our production environment well. I was a bit disappointed in how much it costs to have them repaired by the vendor in both return shipping and replacement parts but that could just be due to our unfamiliarity with purchasing these higher quality systems.

25 février 2021
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Réponse de TEGUAR

Hey Brad, thanks for the feedback. We strive to offer high quality service and parts while keeping our pricing competitive. We're glad to hear the products are holding up well! Please reach out to your sales representative if there's anything else we can do to help you.

Noté 5 sur 5 étoiles

Teguar used their expertise to provide…

Teguar used their expertise to provide me with a superior all in one tough screen to be used in a very tough environment. Thus far I am very impressed with their platform and customer service.

25 février 2021
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Réponse de TEGUAR

Don't go easy on that all-in-one touchscreen Justin! Give it all you've got; our hardware will soldier on. Thanks for the feedback!

Noté 5 sur 5 étoiles

Very supportive

Sales representative has always been supportive and kind to provide commercial and technical information on Teguar products.

24 février 2021
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Réponse de TEGUAR

Great to hear, thanks Victor!

Noté 5 sur 5 étoiles

I am always impressed

I am always impressed with how the staff Teguar responds to norwix' inquires. Their inside sales team does a great job keeping us informed of the status of our orders.

And while I'm at it - your repair center is awesome. They truly go above and beyond in getting my aging system back up and running. Making Teguar products have much higher value to my team.

19 janvier 2021
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Réponse de TEGUAR

Thank you Fred! Our service team is indeed top notch and we appreciate the recognition. Looking forward to working with you on the next project.

Noté 5 sur 5 étoiles

When choosing hardware for testing and…

When choosing hardware for testing and implementation of our new software program. We found Max M. to be extremely helpful in our selection process as we had some pretty rigid requirements as the hardware was to be deployed in a sterile processing environment. We were provided with a premarket loaner model for testing purposes prior to help in the decision making. This was an invaluable service. The All-in-one unit we chose to move forward with was first class. I give Maqx and Teguar 5 out of 5 stars for price and service.

Peter Day, Managing Member
Performance Assurance Systems, llc.

29 décembre 2020
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Réponse de TEGUAR

Hi Peter, we're very glad to hear that you were pleased with the experience! And we're pretty fond of Max around here too. Thanks for the review!

Noté 4 sur 5 étoiles

Good So Far

So far, so good. Mistakenly ordered a resistive screen instead of capacitive. They were not able to do very much w/r/t exchanging the screen or allowing us to buy capacitive screens as a replacement. The resistive screen on W10 didn't behave like a true W10 touch implementation. However, their tech support was able to suggest a better driver for the screen that made it behave as expected. We'll stick with Teguar and order the capacitive screens from the start next time.

18 décembre 2020
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Réponse de TEGUAR

Hey Ed, thanks for the feedback. Glad we were able to ultimately resolve the issue but sorry about the confusion. We'll pass the information along to the appropriate departments. Looking forward to working with you on your next order!

Noté 5 sur 5 étoiles

Awesome Customer Service

This was our second order from Teguar and we are still supremely satisfied with the experience. We conveyed our needs to the sales staff and they promptly submitted a quote for exactly what we required and the order arrived ahead of the quoted time estimate. Their products are great quality given our production environment, I would highly recommend!

17 décembre 2020
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Réponse de TEGUAR

Thank you so much for the feedback Stephen! We're happy to partner with you for whatever you need.

Noté 5 sur 5 étoiles

Thanks for getting the computers to so…

Thanks for getting the computers to so quickly. In the short time we have had them it is evident that they will be easy to use and seem to be what we were looking for i.e. usability and toughness.
Doug Hubbard/Fire Chief
CFD #1
Claflin KS

11 novembre 2020
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Réponse de TEGUAR

Our pleasure Doug! Happy to hear that the computers are working out for you.

Noté 5 sur 5 étoiles

It was a pleasure doing business with…

It was a pleasure doing business with Teguar Computers! There professional sales staff answered my questions, provided product information quickly and made recommendations for installation on our end easy for us.
Keep up the wonderful work!
Ed Paquette
IT Production Staff
North West Offset Printing

27 octobre 2020
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Réponse de TEGUAR

Thanks Ed! Glad to hear it was a 5 star experience all around.

Noté 5 sur 5 étoiles

Computer is fantastic for industrial…

Computer is fantastic for industrial purposes...great customer service, and great tech support.

20 octobre 2020
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Réponse de TEGUAR

Thanks for sharing Manny, happy to hear we've hit the mark!

Noté 4 sur 5 étoiles

Excellent all-in-one computer

The all-in-one wall mounted computer has been working well since putting into use.

14 octobre 2020
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Réponse de TEGUAR

Great! Let us know if there's anything we can do to improve.

Noté 5 sur 5 étoiles

Excellent Customer Service

My experience has been excellent especially communicating with the sales representative that has been very patient and also informative on assisting me with my specific application needs.

14 octobre 2020
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Réponse de TEGUAR

Perfect Jacques, that's what we like to hear! Thanks for the feedback, we'll pass this along.

Noté 5 sur 5 étoiles

Can give 5 stars now

Can give 5 stars now. They have been in operation in the field for a few weeks with no issues. Will know more when they have been in operation longer. very pleased at this point.

8 octobre 2020
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Réponse de TEGUAR

Glad to hear it George, thanks for the feedback. Reach out if you need anything!

Noté 5 sur 5 étoiles

10/10 Would Recommend

At this point we have nearly 60 of these units in our production facility. They are true to advertising, have reliable Ingress Protection (IP) ratings, have a good price point, and the sales people are very EASY to deal with.

7 octobre 2020
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Réponse de TEGUAR

Thanks Jonathan! When it comes to waterproof computers, reliability is our top priority.

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