That Pond Guy Avis 

go elsewhere - not allowed to say much or it will be removed. This was disputed and partial payment withheld because the original request was to fix the leak, they didnt. The pond would have cleaned itself if fixed. 90 mins visit. Asked to come back and complete the works denied unless I agreed to £700-£800 more. AI responses only not once picked up the phone to chat through. The response below is untrue my primary booking was to fix the leak - and unless my son has become transgender I have no idea who my daughter is supposed to be ! Co House says you have no employees so who came to my house?

Fast excellent service. Absolutely lovely patio pond. My mum loves it a great addition to her small garden. All set up just awaiting the water Lilly to flower

Item arrived the following day after placing my order. Can't fault the service. Would happily order from them again.

Very nice People. Very straightforward to deal with. My Pond is crystal clear again and I’m delighted.

Sending pond plants in the post isn't easy but mine arrived in tip top condition and settled into their new home instantly. To my amazement, the waterlily was flowering within days. I couldn't be happier.

Web site made it easy to find the pump we required, it was very easy to order and pay,and the pump arrived very quickly and was well packaged.It is exactly as described.and perfect for our requirements.
Working well , would highly recommend this company.

As a small business I was impressed with Matt’s availability and willingness to go the extra mile.

Great communication with super fast dispatch and delivery. Excellent quality product at a great price. Just can't fault them on anything.

Matt and his team have transformed our old concrete pond; new lining, pump and filter. Reliable, clean workers who know their stuff!!
However it is their after sales care that make them stand out. Matt responds quickly to any queries and shows genuine concern that you are completely happy with any work carried out.

Helpful staff. Product dispatched swiftly and efficiently

A big thank you to That Pond Guy and his team for restoring our two garden ponds back to life. They worked endlessly in cleaning all the silt from the bottom and made the surrounding rocks look like new. They were so neat and tidy, excellent service. Would thoroughly recommend this Company as nothing is too much trouble for them to do.

That Pond Guy was helpful when I called for information and sent our order out promptly. Excellent service.

Service and product was first class and I’d use this company again without any concerns.

Excellent service and such a range of exceptional equipment all the you could need to install and maintain a well equipped pond

Purchased a Charles Austin air pump from this supplier at a competitive price, dispatched promptly and well packaged

Quick and personal communication

Had the old liner on my pond replaced with fibreglass
guys did a great job in a very friendly manner with no fuss
moved the fishes out and back in with great care, nothing was too much trouble for them I would highly recommend this firm to anybody all done at a reasonable cost as well

Plants delivered swiftly and in good condition!

Great price and speedy delivery.
Customer care 10/10
Emailed after the sale to check goods had arrived in good condition then further emailed to check i was happy with the product. I stumbled across this company during a search online and im glad i chose them and will use them again if i need anything in the future.

Matt was really helpful and offered plenty of good advice. He responded to emails promptly and provided a first class service from start to finish. I will definitely be using “That Pond Guy” again in future without doubt. Very impressed. Thanks Matt.