Great service. I could have given this a 5 start but 4 for not being able to speak to anyone on the call for hours over 2 days. Booking services seem pretty straightforward online, but getting to sp... Voir plus
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Friendly if rather casual staff. Close to my home so very convenient. My appointment was on October 14 but I later received several Smartcare emails referring to my “forthcoming appointment on... Voir plus
L'entreprise a répondu
Following leaving car at garage 8.30am I was informed at 11.15 car failed mot. It took nearly 2 hours for AA to send out info for authorisation to have work done to ensure car passed mot. Also a staff... Voir plus
L'entreprise a répondu
Very easy to book, really helped that mini bus was collected and dropped back off. Had reminders sent so did not forget. Was updated throughout day regards time of collection and of any additional w... Voir plus
À propos de l'entreprise
- Centre de contrôle technique
- aussi dans
- Inspection de véhicule
- Magasin de pièces détachées automobiles
- Mécanicien
- Prestataire de transport automobile privé
- Service de remorquage
À propos de AA Approved Garage Network
Écrit par l'entreprise
MOTs, services and repairs brought to you through the convenience of our local AA approved garage network.
AA approved local garages
- Every one of the garages in our network is audited to ensure it meets our highest quality, service and training standards
- The garage technicians are expertly trained in petrol, diesel and electric vehicles
Fixed & transparent pricing
- You’ll know exactly what you’re going to pay, with no hidden extras
- We’ll chat to the garage to make sure that any additional work needed is accurate, and give you a quote to approve before it’s carried out.
Guaranteed quality of work and repairs
- We’re so confident in the work, we guarantee all parts and labour for 12 months
- The garages in our network always fit quality parts, made to the same standard as the original manufacturer equipment
- All prices, including labour, are checked to make sure they’re accurate
Easy online booking
- You can book online at a garage local to you, on a date of your choice
- Book up to 90 days in advance
- You have access to a UK wide network of local garages.
Coordonnées de contact
Royaume-Uni
- theaa.com/car-care/book/start
4,0
Bien
20 k avis
Demande des avis aux clients
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System cancelled my booking with no…
System cancelled my booking with no apparent reason, I had to call office for the second booking before it was restored. Then I received a message to take my car before 8:30am, got there and was told I was booked for 1:30
20 octobre 2026
Réponse de AA Approved Garage Network
Hi Isaac, we're sorry that your appointment had to be rearranged and for any confusion around the booking time. We hope everything has now been sorted and that any work on your car went smoothly.
Was not informed it would be a minor…
Was not informed it would be a minor service.
Did not think it was value for money.
The service garage did a great job though.
19 octobre 2026
Réponse de AA Approved Garage Network
Hi Robert, you'd normally choose the type of service you need when making the booking. We're sorry you've been left feeling this way and hope your MOT went smoothly.
Made up advisories
I had there advisories checked from a different garage the same day and thay are non existent.
The garage made up advisories
23 octobre 2026
Réponse de AA Approved Garage Network
Hi Mark, we're sorry to hear this and hope you've reached out directly so that this can be looked into.
📞 0330 018 3446
📧 Prestige-Smartcare.queries@theaa.com
Also, if you'd like to appeal the result, please go to 👉 www.gov.uk/government/publications/complain-about-an-mot
I had no contact from the AA at all on…
I had no contact from the AA at all on the day of my
M.O.T-Service which was on the 22/10/26.
I found out the next day that the car had failed its MOT.
I received no messages at all informing me what was going on.
I was completely Left in the lurch.
My car didn't come back till the afternoon of the 23/10/26.
I Phoned the garage on that morning.
But they said I had to phone the AA.
After I spoke to some one at the AA I finally had an email.
Giving me the information I needed.
I've received lots of emails today the 24th.
I suppose better late than never.
It was a very stressful experience.
Not to be rushed in to.
22 octobre 2026
Réponse de AA Approved Garage Network
Hi Arthur, we're sorry to hear you were left feeling this way and for any difficulties getting updates. We'll always keep customers informed as quickly as we can, but we've been particularly busy. We hope you were able to share your feedback with our team when you spoke with us. We also hope the repairs went well and that you're now back on the road.
All good
All good. Just took longer than i thought to get there and back from clanfield.
Good service
19 octobre 2026
Good staff with professionalism
Good staff with professionalism. Had to wait for my car since had to go to work. Job was done well and quick. Well done!
23 octobre 2026
Professional and friendly service…
Professional and friendly service provided by CMS auto centre Redditch
19 octobre 2026
Easy to set up MOT and servicing
Easy to set up MOT and servicing. Garage did a great job. This is the third time I have used this service from the AA. I will definitely be booking my MOT and service through the AA again in the future.
21 octobre 2026
Booking process was precise and service…
Booking process was precise and service provided was professionally done including a detailed invoice of repairs done as well as advisories on other non urgent repairs needed.
19 octobre 2026
Réponse de AA Approved Garage Network
Happy to hear everything went smoothly Andrew 🙂.
Great service
19 octobre 2026
I was very happy with the service.An…
I was very happy with the service.An the garage pepole was very polite. An very quick.
22 octobre 2026
AA ..financial system wouldn’t accept…
AA ..financial system wouldn’t accept my Santander banking info …they didn’t resolved it & sadly it was a “ me issue “
or my banks issue. This is also the second time this has happened to me & at that time they said they would look further into it but they didn’t ! This time for my car service I had to input into their account system, my daughters bank accnt details … I then had to transfer her the money, but the biggest annoyance is that I entered my daughters bank details in order to get the service booked in … & registered with a banking payment venue & they said that the money will only be taken AFTER the work was done. I issued the pre- info of banking details to secure the appnmnt & my car was booked in on the Monday … for the service being done on the Wednesday … but the payment was taken out of the bank accnt on the Monday as solon as the bank details went in … 3days before the car was booked in … £235 …I did not agree to this ..I agreed to the money being taken AFTER the service. So disappointed in the AA as i have been a loyal on time paying customer for years & they just keep disappointing me ( & don’t get me started on my homestart plan ) that’s made me now throw towel in with them ! 🙄
19 octobre 2026
Réponse de AA Approved Garage Network
Hi Jules, we're sorry to hear about the issues you had with the payment details. We've fed this back to the relevant team to look into. They may contact you directly if they need any further info.
Honest good work
Great job by these guys on my 2019 Mercedes. They did the MOT and Service and didn’t try to sell me on extra parts that aren’t needed. Will def be using them for my next service and MOT.
22 octobre 2026
Great Service
Was the simple to book and very stright forward, found someone local that could do it next day great service
22 octobre 2026
Réponse de AA Approved Garage Network
Hi, we're sorry to hear this and hope you've since raised your concerns directly with our Customer Service team so this could be looked into.
The garage themselves were great but…
The garage themselves were great but the AA quote for necessary repairs were high and gave no options.
22 octobre 2026
Réponse de AA Approved Garage Network
Delighted to hear that, thanks for choosing us 💛.
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