The Artificial Grass Company Nationwide Avis 

252
•
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Great price for the 32 mm grass @ £8 square meter. Get delivery this morning, I haven’t fitted it yet but I rolled it out this afternoon ready for fitting over the weekend. Looks like the sample we re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From the purchase, phone call & delivery, was a first class experience, guy was very helpful on the phone, delivery driver was so helpful & polite. The quality of the grass is amazing, you would be... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

I ordered the Buckingham 42mm Luxury artificial grass and received it recently. The company was very generous – I originally ordered 4 x 2.5m, and they kindly sent me 5 x 2.65m instead. For that, th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This company went above and beyond and have delivered a top quality product. Delivery was brilliant the guy was very helpful! Customer service was exceptional and kept updated throughout. We ordered... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Jardin
  2. aussi dans
  3. Jardinerie

Écrit par l'entreprise

A division of Deluxe Carpets, we import artificial grass from Europe and distribute all over England & Wales, our buying power enables us to have the best possible products on the market at prices no one has to offer.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

252 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,7

Tous les avis

(252)

48 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great grass

Really pleased with the grass we chose, quick delivery and recommend.

11 mars 2025
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Réponse de The Artificial Grass Company Nationwide

"Thank you Mrs Triggs, for your amazing review! Your satisfaction is our top priority, and we’re delighted to hear you had a positive experience. We truly value your feedback and look forward to welcoming you again soon.
Best regards,
The Artificial Grass Company Nationwide

Noté 5 sur 5 étoiles

Artificial grass

Excellent service from ordering to deliver.
Kept informed from ordering to day if delivery phone call on day from lovely delivery man, email day before . Very quick from ordering to receiving grass . Very pleased and happy would recommend highly.

11 mars 2025
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Réponse de The Artificial Grass Company Nationwide

Thank you Paula beech,
"Your feedback brightens our day! We're so pleased to know you had a wonderful experience with us. We strive to provide excellent service, and your kind words motivate us to keep doing our best.
Best regards,
The Artificial Grass Company Nationwide

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery

24 février 2025
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Réponse de The Artificial Grass Company Nationwide

Dear [Gary Clifton],
Thank you, We truly appreciate your positive feedback! It’s great to know you’re happy with our work. Thanks for supporting !
Best regards,
The Artificial Grass Company Nationwide

Noté 5 sur 5 étoiles

Great Company with Great People

I decided to replace my old artificial grass been down over twenty years so I contacted a few companies and had several samples after paying £1 to £2 pounds postage. When the samples arrived the Buckingham sample stood out against the rest with quality and value so I ordered from that range. I had an email confirming the order then a few days later another email telling it was to be delivered the following day and a call from the driver telling me he was 30 minutes away. The driver kindly took it to the back of my house on a trolley, not only was I totally thrilled with what I bought, the communication with this firm was first class, they are really nice people who want to serve you well

24 février 2025
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Réponse de The Artificial Grass Company Nationwide

"Thank you for the fantastic feedback! We’re so happy to know you enjoyed your experience with us. Your support helps us keep improving. See you again soon!"

Noté 5 sur 5 étoiles

Great communication .

Great communication .. great product

19 février 2025
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Réponse de The Artificial Grass Company Nationwide

"We really appreciate your 5-star feedback. Thank you for your trust!"

Noté 1 sur 5 étoiles

Very poor quality thought it would be a…

Very poor quality thought it would be a lot better than it was

5 février 2025
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Réponse de The Artificial Grass Company Nationwide

We’re sorry to hear about your experience. We’ve been selling this product since 2023 and have only received positive feedback, so we’re keen to understand what may have gone wrong. In many cases, issues arise when the recommended installation process isn’t fully followed.

To ensure the best results—especially in winter—we advise unrolling the grass and allowing it to settle for 48 hours before cutting and fitting. After installation, brushing kiln-dried sand into the grass and lifting the pile with a stiff brush helps achieve a natural, upright look.

We hope this information helps, and resolves the issue.

Noté 5 sur 5 étoiles

Easy to order fast delivery five star…

Easy to order fast delivery five star driver helpful and friendly definitely worth the price great quality

5 février 2025
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Réponse de The Artificial Grass Company Nationwide


"We appreciate your 5-star rating! Thanks for sharing your thoughts!"

Noté 5 sur 5 étoiles

Top notch quality and order was…

Top notch quality and order was delivered next day. Excellent service…

3 janvier 2025
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Réponse de The Artificial Grass Company Nationwide

Thank you It's our goal to provide exceptional service

Noté 5 sur 5 étoiles

Great customer service

Great customer service, value for money

23 octobre 2024
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Réponse de The Artificial Grass Company Nationwide

Thank you we look forward to welcoming you again.

Noté 5 sur 5 étoiles

Third time of using this company

Third time of using this company. Definitely value for money and excellent service. Will be using again

15 octobre 2024
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Réponse de The Artificial Grass Company Nationwide

Thank you We're so glad you're happy with our service.

Noté 5 sur 5 étoiles

Hussain was excellent throughout the…

Hussain was excellent throughout the transaction and delivery . Although the grass is still in the plastic and we won’t be rolling it out for a while . I am sure the after care service will be as good as the sale 👍🏻

4 octobre 2024
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Réponse de The Artificial Grass Company Nationwide

"Thank you for the lovely review!

Noté 5 sur 5 étoiles

First class service

So helpful easy to talk to gave full information thanks arthur

3 octobre 2024
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Réponse de The Artificial Grass Company Nationwide

Thank you for your generous feedback!

Noté 5 sur 5 étoiles

Ordered samples

Ordered samples, good quality will order in the new year

20 septembre 2024
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Réponse de The Artificial Grass Company Nationwide

"Thank you for your five star review."

Noté 5 sur 5 étoiles

Brilliant product for the money and…

Brilliant product for the money and there will go above and beyond to get your turf where you need it. Will definitely be using them again in the future.

10 septembre 2024
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Réponse de The Artificial Grass Company Nationwide

"Thank you your satisfaction is our priority."

Noté 1 sur 5 étoiles

I still don't have order

I still don't have order. Use a different delivery company they said it would be delivered yesterday between 12 and 3 so I stayed of work and it didn't turn up👎

15 septembre 2024
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Réponse de The Artificial Grass Company Nationwide

Hi Kevin, we sincerely apologize for the inconvenience you’ve experienced. While your order was dispatched on time from our end, we understand the delay caused by the third-party courier has been frustrating. Please rest assured, we are actively following up with them to ensure your order reaches you as soon as possible. We truly value your feedback and hope once you receive your goods, we can turn this experience around for you.

Noté 5 sur 5 étoiles

Excellent !

Excellent grass cut to order … happy to recommend !

24 juillet 2024
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Réponse de The Artificial Grass Company Nationwide

"Thank you for the lovely review!

Noté 5 sur 5 étoiles

Grass sample

Had a problem with delivery (evri) so they sent another sample straight away, so 5 * for that. The sample looks good so looks like I'm going to order.

31 août 2024
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Réponse de The Artificial Grass Company Nationwide

"Thank you for your five star review."

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