The Black Farmer Avis 

1 269
•
TrustScore 3 sur 5

3,0

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Lisez les avis des autres

Noté 2 sur 5 étoiles

We've had black farmer sausages previous and the have never been anything to write home about, so We've left it a good 7+ months. Yesterday (21/10/26), we fancied some sausages, but couldn't get to ou... Voir plus

Noté 3 sur 5 étoiles

in fairness to Black Farmer we started using them for sausages about two years ago when our local butchers sausages became unpleasant on a regular basis. Black farmer sausages were stunning. Full of... Voir plus

Noté 1 sur 5 étoiles

First order of £46 spent with this company and was due to be delivered today by DPD with no tracking number. Order has not been received which contains perishable meat. Having to email the company and... Voir plus

Noté 4 sur 5 étoiles

Let me start off by saying that I am a big supporter of ‘The Black Farmer’ and regularly purchase produce from them. I recently ordered a number of items, one being seeded grapes but upon receiving th... Voir plus

À propos de l'entreprise

  1. Boucherie
  2. aussi dans
  3. Boucherie-charcuterie
  4. Boulangerie
  5. Boutique de cadeaux
  6. Produits carnés
  7. Service de livraison des courses

Écrit par l'entreprise

The Black Farmer is the much-loved brand from British-Jamaican personality Wilfred Emmanuel-Jones – AKA, ‘The Black Farmer’ – and serves up aspirational food and drink at accessible prices. From Caribbean specialties to the best of British and barbecue favourites, the online store offers a wealth of exciting flavours across the board, as well as hampers, gifts, lifestyle and home. It’s an emporium of goodies to shop and savour! Better still, everything is sourced from producers Wilfred knows and trusts, so you’re assured of quality for ‘a life less ordinary’. Visit the online store to order now at theblackfarmer.com


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

1 k avis

5 étoiles
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1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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3,0

Tous les avis

(1 269)

37 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Faultless customer service and quality meat.

Have used twice now and for me I would have to say this is a five star establishment. As a great lover lamb my family was extremely impressed with the quality of meat we received. Very well packaged and customer service is also great as I received a personal phone call when an item I ordered was unavailable. In my opinion this is a proper gourmet butchers and will definitely be using again regularly in the future. Highly recommended and top marks from me.

24 octobre 2024
Avis spontané
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Réponse de The Black Farmer

Thank you so much for your fantastic review! We truly appreciate your custom and are delighted to hear that you and your family enjoyed the quality of our lamb. It's wonderful to know that our packaging and customer service met your expectations, and we’re glad our personal touch made a difference. We look forward to serving you again soon and are grateful for your high recommendation.

Best regards,
Adel

Noté 1 sur 5 étoiles

Unfortunately I found the pastry awful

Unfortunately I found the pastry awful, it definitely doesn’t look like the photos, I messaged them and asked how to heat them and they replied as were the details on the package!! I explained that didn’t work and I got ignored. This was supposed to be suit pastry !!! Hard and we threw them away !!!!

21 octobre 2024
Avis spontané
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Réponse de The Black Farmer

Thank you for getting in touch and for taking the time to speak with us just now. Please accept our sincerest apologies once again as discussed and we truly appreciate your feedback. Thank you for giving us the opportunity to rectify this!

Noté 2 sur 5 étoiles

Not the best

Was the best supermarket sausage not anymore. Casing on the sausage has become tough and splits. Flavour lost it taste and now resembles a cheap own brand .

25 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Quality Beef

Ordered Beef fillet to trail the quality. Was delivered the next day and the taste and quality was perfection. Will definitely be using again.

21 septembre 2024
Avis spontané
Noté 3 sur 5 étoiles

I ordered 6 Caribbean meals and 2 dough…

I ordered 6 Caribbean meals and 2 dough breads
Ready meals were disappointing, hardly any meat on the mutton and oxtail , dough bread was nice but not firm enough. Sorry I won’t be ordering again , delivery was efficient and well packed

13 septembre 2024
Avis spontané
Noté 1 sur 5 étoiles

Sausages so tough they're inedible

Just purchased 6 premium pork sausages, the casings were that tough and chewy that my dog had trouble eating them , looking at reviews from over a year ago it seems it was a problem then and you obviously aren't interested in rectifying the problem, I won't be purchasing any more.

11 septembre 2024
Avis spontané
Noté 3 sur 5 étoiles

Black Farmer Mutton curry

I recently bought a Black Farmer Mutton curry ready meal at Tesco.
To be honest it was disappointing. A couple of lumps of mutton in a relatively small amount of sauce - not enough to soak the long grained rice in the pack.
Taste-wise it wasn’t spectacular - bitter and not very spicy - maybe too much salt.
Looking at other reviews on the Tesco website, my experience was not a one-off.
I think that B F is doing itself a disservice with this. The sleeve of the meal made a big play on the Windrush and the Black Farmer himself. Quality and Quality control are more important. The Caribbean attitude of “Be Happy, don’t worry” mustn’t let quality go out the window,

27 juillet 2024
Avis spontané
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Réponse de The Black Farmer

Thank you for your feedback. We really appreciate your custom and for taking the time to bring this to our attention. We are very sorry to hear of the experience you have had with our mutton curry ready meal. I will be in touch directly to follow up.
Warm regards, Will

Noté 5 sur 5 étoiles

Oh my

Oh my. Possibly the best sausage I’ve ever had. Plump, meaty but juicy too.
Some premium sausages can be dry, but these ooze!
Great flavour. Only downside, packaging squashes them a bit but heyho these are the only bangers in my fridge, slightly squashed or not!

11 avril 2024
Avis spontané
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Réponse de The Black Farmer

Thank you for your wonderful review Ian! We appreciate your custom and thank you also for taking the time to give us your feedback. Thrilled to hear the flavour of our sausages were just right for you. However, I'm sorry to hear the packaging wasn't suitable as this is something we're currently looking into. Thanks again. Customer Care - Sophia.

Noté 2 sur 5 étoiles

I have been eating these sausages for…

I have been eating these sausages for years but since early 2024 the skins on them are so tough now. I thought it was a odd package but NO, Its a shame I will
have to look for another make after all this time. Has no one else complain about the latest sausages? Looking forward to your answer.

28 mars 2024
Avis spontané
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Réponse de The Black Farmer

Thank you for taking the time to give us your feedback. We're sorry to hear of the tough skin on the sausages and the experience you had this time. I will get in touch with you directly with a follow up. Customer Care - Sophia.

Noté 3 sur 5 étoiles

Disappointing

I bought several different items - food and non food - for delivery. Some items are quite reasonably priced, others rather expensive. Easy to order. Delivery was quite fast. The disappointing experience was regarding several slices of cakes I ordered. For some reason there had been an issue at HQ so some couldn't be sent out with my delivery and would be a couple of days late. This wasn't an issue for me. What was and still is, is that upon arrival of this second package...there was only one slice in (a huge box too!). I contacted the Black Farmer asking for a refund of what wasn't received...and I haven't heard a peep back or received a refund, and that was 10 days ago. So they have let themselves down with extremely poor customer service here.

2 février 2024
Avis spontané
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Réponse de The Black Farmer

We regret to hear about your disappointing experience and apologise for the inconvenience caused. Please give us a call at 020 3105 4711 so we can address the issue regarding your refund promptly. We appreciate your patience and understanding. Kind Regards, Liga

Noté 5 sur 5 étoiles

Consistant quality every time..

I am a returning customer because I know that everything I buy will be of a consistant quality.. which is superb. The delivery and packaging likewise.

19 janvier 2024
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Réponse de The Black Farmer

Thank you so much for your lovely review and for being a loyal customer. We're thrilled to hear that you've consistently enjoyed the quality of our products, as well as our delivery and packaging. Your satisfaction and trust mean the world to us. Looking forward to serving you again soon!

Noté 5 sur 5 étoiles

Well packaged

Well packaged. Freezer ready. Haven’t used anything apart from chicken livers which were great

20 janvier 2024
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Réponse de The Black Farmer

Thank you for your positive feedback! We're delighted to hear that our packaging met your expectations and that the chicken livers were to your liking. We hope you'll enjoy the rest of your items just as much. If you have any questions or need assistance, please don't hesitate to reach out. Thank you for choosing us!

Noté 5 sur 5 étoiles

Good quality

Good quality, speedy delivery

11 janvier 2024
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Réponse de The Black Farmer

Thank you for taking the time to leave us a review! We're so pleased to hear you were satisfied with the quality of our products and our speedy delivery service. Your support is greatly appreciated, and we look forward to serving you again soon.

Noté 5 sur 5 étoiles

Very Happy - Thanks

Good selection of products at reasonable prices. Very impressive and safe packaging and reasonably fast delivery. Very happy - Thanks

17 janvier 2024
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Réponse de The Black Farmer

It's wonderful to hear you're very happy with your purchase, from our selection of products to our pricing, packaging, and delivery. Your feedback is invaluable to us, and we're thrilled to have met your expectations. Thank you for choosing us, and we can't wait to serve you again!

Noté 2 sur 5 étoiles

Bad quality with high price

Its much more expensive then a normal bucher and the quality is not as good how have to be for this price. The trotters was to hairy the ears dirty and the tail was so tiny.
Also the liver is just pices not sliceis.

9 janvier 2024
Noté 5 sur 5 étoiles

Consistent and fantastic quality

Great products which are of consistent fantastic quality. I love your jerk sausages but please bring back the pork, tomato and basil ones!

16 janvier 2024
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Réponse de The Black Farmer

Thank you for your fantastic review! We're thrilled you love our products, especially the jerk sausages. Your request for the pork, tomato, and basil sausages has been noted, and we appreciate your feedback as we continually work to bring back favourites and introduce new delights. Stay tuned, and thanks again for your support!

Noté 2 sur 5 étoiles

Hallo

Hallo,
Delivered was ok, box was very wet like unfrozen
Banans: severy i had to put bin
Watermeloon was demage, put bin too.
Could give really foto what you can delivery not fake., please
Thanks

15 janvier 2024
Noté 5 sur 5 étoiles

Easy ordering online and goods…

Easy ordering online and goods delivered quickly in well temperature controlled packaging. I’ve purchased Black Farmer product for 15 years and find their range meets the approval of my whole family. When local supermarkets discontinued to stock this brand BF online ordering enabled us to continue enjoying their product.

13 janvier 2024
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Réponse de The Black Farmer

We're incredibly grateful for your loyalty over the past 15 years and are delighted to hear about your positive experience with our online ordering and delivery. It's wonderful to know that our range continues to meet your family's approval. We're here to ensure you can always enjoy your favourite products, even when local supermarkets can't stock them. Thank you for your continued support and for being a part of our journey.

Noté 5 sur 5 étoiles

Great

Meat tastes a lot better compared to supermarket. Items are reasonably priced.
One satisfied customer here and will order soon.

13 janvier 2024
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Réponse de The Black Farmer

Thank you for your great review! We're thrilled to hear you've noticed a difference in taste with our meat compared to supermarket offerings. It's fantastic to know you find our items reasonably priced too. Your satisfaction is our top priority, and we're looking forward to your next order. Thank you for choosing us!

Noté 5 sur 5 étoiles

Outstanding five star service!

The service from The Black farmer was nothing more than outstanding five star!
From Delivery to the wonderful sumptuous fresh produce.
I would definitely recommend and will be delighted to order again.
I personally enjoyed the wild Rose Bath salts. Whilst the wild boar and chorizo burgers were stupendous!

6 janvier 2024
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Réponse de The Black Farmer

Wow, thank you for such a glowing review! We're over the moon to hear about your outstanding experience with our service, from delivery to the quality of our fresh produce. Your recommendation means a lot to us, and we're thrilled you enjoyed the wild Rose Bath salts and found the wild boar and chorizo burgers stupendous. We can't wait to serve you again. Thank you for your support and for spreading the word!

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