The Boiler Company Avis 

650
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Sam the engineer came quickly and sorted the problem , gave us advice for the future and serviced the boiler at the same time .

Noté 5 sur 5 étoiles

Prompt, precise and professional. So glad I didn't even look at another boiler company. I recieved a quote online within minutes. Phone call answered straight away. Ciaran and his team were here withi... Voir plus

Noté 4 sur 5 étoiles

Had to ring boiler company regarding my boiler not working They were really helpful and friendly on the phone and booked me an appointment to resolve the issue They sent the engineer who usually... Voir plus

Noté 5 sur 5 étoiles

James the manager followed up on my query and booked me an appointment. The engineer came on time and was very polite and experienced. Not only he tried the boiler, he did not leave until he saw... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

650 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(650)

12 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

they were on time

they were on time, explained all they were about to do. they were thorough in their work and no mess. As far as I could see they checked most of the equipment despite me having no trouble with it. It has given us no trouble since
Alan Bowen

26 février 2021
Noté 5 sur 5 étoiles

What a fantastic service these guys…

What a fantastic service these guys provide
They were on time,polite and very helpful.
Would highly recommend this company to anyone who needs a boiler serviced or any other plumbing work within your home
And also a great price on a monthly service plan to.
Many thanks guys.
Darren merry.

25 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

Excellent Service, gentleman was very polite, and if we had any questions, did not hesitate to answer.

24 février 2021
Noté 5 sur 5 étoiles

Excellent and reliable

Excellent and reliable. Always easy to get hold of and engineers have been very quick and helpful. Will not hesitate to recommend.

22 février 2021
Avis spontané
Noté 5 sur 5 étoiles

Good communication

The guy rang to say he was on his way, good communication. He arrived serviced the boiler. Very friendly.

20 février 2021
Noté 1 sur 5 étoiles

Company robbing Pensioners

Company is a rip off being taking money of pensioner, never done a service since payments made, never answer phone, never call back.

I have left countless messages to try and sort issue but never received any call backs disgusting

This matter has moved on a bit and someone actually came out to fix the boiler although worryingly this has just highlighted the fact that the boiler has not been serviced since 2018 despite the plan being in place that includes a annual service. No response as yet from their support team!

8 février 2021
Logo de The Boiler Company

Réponse de The Boiler Company

Dear Maurice Williams

We have requested that you contact us either via E-mail or via the Trust Pilot platform to enable us to contact you. This has not been done.

We have searched our records and are not able to find record of a customer using the information available to us here on Trust Pilot.

Kind Regards
The Boiler Company

Noté 3 sur 5 étoiles

When I telephoned to request a service…

When I telephoned to request a service I was informed there would be about 2 weeks wait. The service did not take place for at least 5 weeks after 2 more calls from me.
The boiler has been left usable but it is not reaching full capacity the engineer knew this but suggested I " see how it goes for a while" which I am doing but would prefer it to be working 100%

20 janvier 2021
Noté 4 sur 5 étoiles

Pleased with the service.

I had my boiler serviced, it was quick and efficient. This was during lockdown and the plumbers used masks and gloves.

19 janvier 2021
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Réponse de The Boiler Company

Hi Andrea

Thank you for your kind words. We are glad to hear that everything was carried out successfully and the correct PPE worn.

Noté 3 sur 5 étoiles

Since our boiler was serviced water…

Since our boiler was serviced water pressure drops & have loud water rumbles from the boiler!

13 janvier 2021
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Réponse de The Boiler Company

Dear Mr Andrew
We are sorry to hear that your pressure is dropping and you are having noise issues. Could you please email your address to customer.service@theboilercompany.com so that we can find your details and look to resolve the issues for you.

Noté 4 sur 5 étoiles

Engineer arrived 24 hours early

Engineer arrived 24 hours early! Boiler seems OK - I can only assume that it received the necessary checks

12 janvier 2021
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Réponse de The Boiler Company

Dear Gaynor
Thank you for your review. We are glad to hear that everything went ahead smoothly and early!

Noté 5 sur 5 étoiles

Boiler service contract

The engineer was prompt very efficient, and when a problem occurred after he left he came back during the evening in order to make the system work again
{ not his fault}

11 janvier 2021
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Réponse de The Boiler Company

Dear Mr Norman
Thanks for leaving your review. We are happy to hear that everything with your system was working and that our operatives were able to resolve any secondary issues.

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