George Moran is wonderful at customer service. He answered all of my questions and resolved my issues. Kudos to that man.
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Lisez les avis des autres
Liliana ,the agent that helped me was beyond polite and appropriate with all the wordings. She really made me feel comfortable with any concerns of mine .she helped me figure out my issues with no hes... Voir plus
L'entreprise a répondu
After some initial confusion, your customer service person was trying to take care of my issues. with the help of the supervisor was troubleshooting and I am very satisfied as far as the acct. there o... Voir plus
L'entreprise a répondu
I was trying to pay my bill yesterday evening and night. The automated and website would not allow me to make my on time payment. I was so disturbed. I call back today and got a very nice customer ser... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de The Build Card
Informations provenant de diverses sources externes
COVID-19 Important Update: We understand our customers may be experiencing concern and uncertainty around the COVID-19 virus. We are closely monitoring the situation and are committed to supporting our customers. We recommend that all customers use their online account access or mobile app to manage their account conveniently 24/7.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
A highly rated financial services company, Continental Finance Company is one of America's leading marketers and servicers of credit cards for consumers with less-than-perfect credit. The Build Card Mastercard® comes with a host of features designed to help customers build or re-establish credit, including $0 Fraud Liability, a Free Monthly Credit Score, and a possible Credit Limit Increase after just 6 months.
Coordonnées de contact
Etats-Unis
- (800) 634-9558
- thebuildcard.com
4,7
Excellent
628 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de The Build Card
Thank you! It was our pleasure.
Réponse de The Build Card
Thank you! It was our pleasure.
This was a very productive call all my…
This was a very productive call all my questions were answers
19 avril 2022
Réponse de The Build Card
Thank you! It was our pleasure.
Fast and easy customer service
Fast and easy customer service. Representative was very courteous and helpful
25 mars 2022
Réponse de The Build Card
Thank you! We are always here if you need us.
The Manager( Stephen)was great at his…
The Manager( Stephen)was great at his job and serves the company well. The First Lady I spoke to was terrible at her job.
25 février 2022
Réponse de The Build Card
Thanks, Robert! We will make sure to share your kind words with Stephen.
This is the Most Outstanding Card I…
This is the Most Outstanding Card I have Ever Owned. It’s been Three Years have received Credit Increase’s have Told my Family and my Friends about this Card.. Highly Recommend…
12 février 2022
Réponse de The Build Card
Thank you so much! We appreciate your kind words.
Outstanding service
2 février 2022
Réponse de The Build Card
Thank you! We appreciate your kind words and support.
Satisfied with call to customer service…
Satisfied with call to customer service today. She was very attentive and addressed my questions satisfactorily. Thank you.
20 janvier 2022
Réponse de The Build Card
Thank you, Marilynn! We will give a shout out to the employee who assisted you.
Customer service
The representative that I spoke with was very thorough and addressed all of my concerns.
13 janvier 2022
Réponse de The Build Card
Wonderful! This is just what we want to hear. Thank you!
I appreciate all the help during these…
I appreciate all the help during these hard times. Thank you for everything!!!
11 janvier 2022
Réponse de The Build Card
Thank you for sharing, Brenda! We are always here if you need us.
great customer service - steve
hello,
I spoke with steve and he was fantastic and helped me resolve my issues .
11 janvier 2022
Réponse de The Build Card
Thank you! We will make sure to share your kind words with Steve.
After some initial confusion
After some initial confusion, your customer service person was trying to take care of my issues. with the help of the supervisor was troubleshooting and I am very satisfied as far as the acct. there only remains the correction of the credit report of late and missed payments to finish. Your representatives were very good and tried to keep pleas3ent with this old crouch. you best keep them both as they are excellent assets to Continental.
11 janvier 2022
Réponse de The Build Card
Thank you for sharing this with us, Eddie! We are happy to hear that you were taken care of and everything worked out for you.
Great service with customer service on…
Great service with customer service on the phone
9 décembre 2021
Réponse de The Build Card
Thanks, Shawn! We are always here if you need us.
I was trying to pay my bill yesterday…
I was trying to pay my bill yesterday evening and night. The automated and website would not allow me to make my on time payment. I was so disturbed. I call back today and got a very nice customer service representative who put me at ease. By expediting my payment with no cost and making sure I wouldn’t be charged a late fee. I really appreciated him for being so professional and courteous.
18 novembre 2021
Réponse de The Build Card
Thank you for bringing this to our attention, Gail! Customer feedback is what helps us grow, so thank you for taking the time to share yours.
The guy I talked to was very helpful…
The guy I talked to was very helpful and very nice . He took care of my needs right away .
17 novembre 2021
Réponse de The Build Card
Thanks, Cynthia! We are so glad that you had a great experience.
customer rep are very helful and am so…
customer rep are very helful and am so satisfy and she did excelent job.
17 novembre 2021
Réponse de The Build Card
Thank you for sharing, Jose! We are always here if you need us.
Réponse de The Build Card
Great! This is just what we want to hear. Thank you!
The representative was very helpful and…
The representative was very helpful and courteous.
15 novembre 2021
Réponse de The Build Card
Thank you for sharing! We will give a shout out to the employee who assisted you.
Crystal was very professional and she…
Crystal was very professional and she resolved my issue.
12 novembre 2021
Réponse de The Build Card
Thank you, Jane! We will make sure to share your kind words with Crystal.
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