This company contacted me I sent them all the paperwork, we agreed on £15,000 then when they arrived they tried to reduce it to £14,500. I said no way, I think it was a scam to switch and not keep the... Voir plus
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Lisez les avis des autres
Really quick efficient service on phone from Megan Sykes when setting up the process, as well as fast efficient car pick up process. Was disappointed when was haggled on the phone for 200£ off for som... Voir plus
L'entreprise a répondu
Great customer service. Everything was explained clearly. The entire process was very quick from first contact through to collection. Valuation was great and payment was swift once the driver had fini... Voir plus
L'entreprise a répondu
After the initial disappointment with the valuation, we decided to proceed. The process was simple and everything went through without any hitches. Connor Mountain was very helpful and communication w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Prestataire de transport automobile privé
- Vendeur de voitures d'occasion
- Vente aux enchères de voitures
Écrit par l'entreprise
The Car Buying Group provide an easy, fast and hassle free way to sell your car online. It's as simple as heading to www.thecarbuyinggroup.co.uk & entering your vehicle registration number. You'll then need to provide a few basic bits of information ab...
Coordonnées de contact
Unit 1-2 Harvard Way, WF6 1FL, Wakefield, Royaume-Uni
- 0333 3201 614
- info@thecarbuyinggroup.co.uk
- thecarbuyinggroup.co.uk
4,4
Excellent
5 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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I got a very good service from the…
I got a very good service from the start,I spoke to Jamie who was very good and guided me through everything and was most helpful,and the collection of the car went very smoothly
6 juin 2025
Réponse de The Car Buying Group
Hi Jill,
Thank you for your kind review! We're so pleased to hear that Jamie was helpful and guided you through the process with ease. It’s great to know the collection went smoothly too.
We'll be sure to pass your feedback on to Jamie and the team – we really appreciate it! 🚗👍
I was served by Adam Brown
I was served by Adam Brown. He was fantastic throughout and answered all of my questions. He delivered exemplary service, called back when he said he would and kept me informed. The driver turned up on time on the specified day and the agreed amount transferred into my account. An overall great service. I will use again
6 juin 2025
Réponse de The Car Buying Group
Hi Justin,
Thank you so much for your lovely feedback! We're delighted to hear that Adam provided you with such a high level of service and that the whole process was smooth and reliable from start to finish. We'll be sure to pass on your kind words to him.
We really appreciate the recommendation and look forward to helping you again in the future! 🚗👏
Great service thanks personalcare taken
3 juin 2025
Réponse de The Car Buying Group
Hi Sandra,
Thank you for your kind words! We're really pleased to hear you felt well looked after and that the service met your expectations. 😊
Thankyou for choosing The Car Buying Group! 🚗
Good communication
Good communication
Paid what agreed straight away
You are honest like me no hidden surprises
Thank you
Regards
Mark
5 juin 2025
Réponse de The Car Buying Group
Hi Mark,
We're really glad to hear you felt the process was honest and straightforward – just how it should be.
Great working with you, and we appreciate the kind words! 😊
Excellent service from start to finish
Excellent service from start to finish! Very hassle free!! Would definitely recommend
5 juin 2025
Réponse de The Car Buying Group
Hi Ben,
Thank you so much for your kind words! We're really pleased to hear the process was smooth and hassle-free for you.
Recommendations like yours mean a lot to us – we appreciate you taking the time to share your experience! 🚗💨
It was an easy process, but money was reduced
It was an easy process, but it was frustrating that you start with a reasonable offer but you then only pay out less than half of the original offer
4 juin 2025
Réponse de The Car Buying Group
Hi Sandy,
Thank you for your feedback — we're really sorry to hear you felt let down by the final offer. Our initial valuations are based on the information provided online, but these can change once the full condition of the vehicle is assessed during the appraisal process.
That said, we understand how frustrating it can be if the revised offer ends up significantly lower. We always aim to be transparent and fair, and we'll use your comments to improve how we manage expectations upfront.
Thankyou for choosing The Car Buying Group!
Calum was great ✨
Calum was really helpful, friendly and provided an efficient service! He got back to me when he said he would, and was totally non judgemental. He was very kind, honest and patient during the valuation process - what a credit to the company. Although I didn’t go through with a sale, I appreciated the transparency offered and time taken to go through the procedures with me. Great company, great staff 😊 Will 100% be recommending to others looking to sell their car, and will bear them in mind for future reference. Thanks for all your help.
31 mai 2025
Avis spontané
Réponse de The Car Buying Group
Hi Chloe,
Thank you so much for your thoughtful feedback! We're delighted to hear Calum provided such a friendly, honest, and patient experience for you. Even though you didn’t go ahead this time, we really appreciate your kind words and recommendation.
We’ll be here whenever you’re ready in the future! 😊
Price agreed was the price paid.
Price agreed on the phone was the price paid on arrival, no problems whatsoever. Would highly recommend.
29 mai 2025
Réponse de The Car Buying Group
Hi Charlotte,
Thanks so much for your kind words! We’re thrilled to hear everything went smoothly and that the price matched what was agreed.
We really appreciate your recommendation!
They are robbers and giving
They are robbers and giving. Price like buying stolen cars
30 mai 2025
Avis spontané
Réponse de The Car Buying Group
Hi Waheed,
Thanks for sharing your feedback — we’re sorry to hear you feel that way.
Our prices are based on current market conditions, the vehicle’s condition, history, and demand. While we aim to be competitive, some vehicles may receive lower valuations if there are issues that affect resale potential, such as high mileage, modifications, or missing service history.
If you'd like us to re-review your vehicle or discuss the valuation further, we’re more than happy to take another look.
Quick and smooth
28 mai 2025
Réponse de The Car Buying Group
Hi Elena,
Thanks for the great review! 😊 We're glad everything went quick and smooth for you — just how it should be! 🚗💨
Friendly and professional
Organised sale and collection of my car with Megan and had a very friendly and professional service from initial contact to collection.
30 mai 2025
Avis spontané
Réponse de The Car Buying Group
Hi Jake,
Thanks for the great feedback! 😊 We're so pleased to hear Megan provided a friendly and professional service throughout.
Enjoy your day, and don’t hesitate to get in touch if you need us again in the future! 🚗✨
Driver very helpful also people on the…
Driver very helpful also people on the phones. Thanks ks
30 mai 2025
Réponse de The Car Buying Group
Hi Kevin,
Thanks so much! 😊 We're glad to hear the driver and phone team were helpful.
If you need us again in the future, we're always here to help! 🚗📞👍
fantastice service
informative, thorough and quick service. very friendly staff. Would definitely recommend
30 mai 2025
Réponse de The Car Buying Group
Hi Sarah,
Thank you for the kind words! 😊 We're glad you found the service informative, thorough, and efficient.
It's great to hear our team made a positive impression — we really appreciate the recommendation! 🚗💬✨
Got better service and better offer…
Got better service and better offer from them than I got from the other big names.
Very professional and transparent.
30 mai 2025
Réponse de The Car Buying Group
Hi Richie,
Thank you for the great feedback! 🙌 We're really pleased to hear that you found our service professional, transparent, and a cut above the rest.
Enjoy the extra cash — and thanks again for choosing us! 🚗💷😊
Good experience start to finish
Good experience start to finish. Had troubles with my car and needed to be sold - The process for start to finish has been seamless and I was kept informed all the way through with money in my account just before taking the car away.
30 mai 2025
Réponse de The Car Buying Group
Hi there,
Thank you for sharing your experience! 🌟 We're really glad we could help make things seamless during a tricky time with your car.
Great to hear everything went smoothly and you were kept informed throughout — that's exactly what we aim for! 😊🚗💷
Selling my car through the car buying…
Selling my car through the car buying group was really easy. All the people I spoke with were happy to help and supportive throughout the process.
30 mai 2025
Réponse de The Car Buying Group
Hi Simon,
Thank you for the lovely feedback! 😊 We're so pleased to hear the process was easy and that our team were helpful and supportive throughout.
If you ever need us again in the future, we’ll be happy to help! 🚗💬
SALE OF SUZUKI SX4 GLX
From initial contact with the Company, to an acceptable valuation based on the vehicles condition as provided by me, to todays validation by Driver Inspection , and the subsequent Full Valuation deposit in my Bank Account, the completion of paperwork and hand over of the vehicle to the Driver ( polite and helpful ) and finally expressing my thanks to Craig Smith ( Vehicle Purchaser ) for an excellent service.
29 mai 2025
Avis spontané
Réponse de The Car Buying Group
Hi Malcolm,
Thank you so much for your detailed and thoughtful feedback! We're really pleased to hear that everything went smoothly from start to finish — from the initial contact and fair valuation to the professional handover and prompt payment. We'll be sure to pass your kind words on to Craig and the rest of the team.
It was a pleasure to assist you! 🚗💨
I was so easy
27 mai 2025
Réponse de The Car Buying Group
Hi Jose,
Thanks for your feedback! We're glad to hear it was so easy — that's exactly what we aim for. 😊
If you ever need us again, we're here to help!
All nice and simple with dealing s.fast…
All nice and simple with dealing s.fast friendly service. Well done.
23 mai 2025
Réponse de The Car Buying Group
Hi Paul,
Thank you for the great feedback! 😊 We're glad everything was nice and simple for you, and that you found the service fast and friendly.
Appreciate the kind words – well done to you too for making it such a smooth process! 👏🚗
Réponse de The Car Buying Group
Hi Muriel,
Thank you for your feedback. We're delighted to hear that you found the process easy and straightforward. Making things simple and hassle free for our customers is always our goal.
Thank you for choosing to sell your car with us :)
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