Cookaway Avis 1 803

Delicious food. There was quite a bit to do with the Malaysian Night Market Experience but I rewally enjoyed making it. Friends and I enjoyed eating it too!
It would have been even better if I had remembered to add the sauce mixture to the Char Way Teow.
My fault entirely!
I was impressed with both the packaging and the quality of the ingredients. It was very comprehensive too.

We enjoyed the Spanish tapas dishes. Good quality ingredients, instructions easy to follow. Will definitely purchase these meals again. 😊

it was delicious, thoughtfully prepared instructons, with generous portions.
All superb.

Ingredients were fresh. Instructions easy to follow and the portions needed were ready to be used. It was a pleasure to cook with my daughter. The food was amazing!!

The use of DPD meant the box was delivered to the wrong address 3 hrs late.My 92 yr old near neighbour had to drive it round. This gave no time to marinade and fully prep the rice. Chicken fresh and the mint and coriander but overall didnt come out well and did not taste anything like a tandoori chicken should.

Fantastic meal & relatively straight forward to prepare.
Could perhaps keep the cost down a little if meals were for 2 people rather than 2-3 (ours lasted for 2 big meals) & also not supply some of the more basic ingredients that you would probably have at home.
Overall a great experience that we will repeat in the future with a different meal.

Fantastic quality ingredients to make a delicious Greek feast that delivered leftovers too!

Great quality ingredients, Steak excellent quality tasted like longhorn or dexter not young rubbish meat like most supermarkets sell cooked on cast iron griddle was perfect, Accompaning dishes also excellent ingredients provided also very good will be using again

Gorgeous food, very good idea will be using again at some point

The comprehensive recipe’s and all the ingredients were great.Delivery was also on point.

Easy to follow instructions, high quality ingredients and very tasty meals

I ordered the Goan King Prawn Curry as a treat having been sent an email recommending the company from The Good Food Guide. For the high price of the meal I expected it to be top notch.

These are the points I would like to raise:
1. A shocking amount of unnecessary packaging and fancy folders and recipe cards. Simple and sustainable would be great.
2. I could source all of the ingredients far more cheaply myself from local suppliers.
3. Disappointed with the prawns that were lacking depth of flavour.
4. Overcomplicated recipe card.
5. Customer service patronising and begrudging when I complained that the onion they had sent was soft inside (picture sent to verify the whole onion was soft). It was suggested that this could not have been foreseen, but I always give onions a squeeze and this one was easily detected. A relatively small issue, but due to the cost of the meal, it is actually very disappointing when you are wanting to make this a special experience. Having experienced supplying food to customers online myself, when they make a complaint, you take it seriously and compensate generously, that will ensure they are still delighted with your product and that they will recommend you to others as being a really good all round company.
6. With my £5 apology voucher added, I decided to try the kit option. Again loads of packaging for the small amount of ingredients that are easy to purchase elsewhere.

Sadly, my experience has not been good enough to continue purchasing from this company.

Good choice of meals. Delivered on time. Very well packaged and presented. Positive feedback from recipient.

Excellent quality of all products, clear instructions. The accompanying rice was exceptionally good. Great experience recreating the dish, although it did take a little longer than the recipe card said.

Recipes were clear and very tasty. My only reservations were about the inclusion of every day ingredients, like olive oil and vinegar, and the multiple single use plastic pots with salt and herbs. For me, I would have preferred the box without them.

Quality, organisation and it was a lot of fun to create!

Ordered as a treat for my son, it arrived exactly when they said it would so no waiting around for him. It was well packaged and clearly labelled. They enjoyed as a birthday meal treat

Good quality ingredients and simple to follow instructions (I do recommend reading the instructions thoroughly before you start, and doing all the food prep before you start cooking). Arrived exactly when expected.

Really great food, fun experience