Delicious food. There was quite a bit to do with the Malaysian Night Market Experience but I rewally enjoyed making it. Friends and I enjoyed eating it too! It would have been even better if I had... Voir plus
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Lisez les avis des autres
Fantastic meal & relatively straight forward to prepare. Could perhaps keep the cost down a little if meals were for 2 people rather than 2-3 (ours lasted for 2 big meals) & also not supply some of... Voir plus
I received the Japanese Izakaya meal as a gift. While it takes quite a while to prepare (as you'd expect for 5 courses, each on their own wouldn't take long), it was excellent, easy to follow, thought... Voir plus
L'entreprise a répondu
We’ve recently purchased the British Summer BBQ Feast box to take away to the caravan & wow 🤩 Completely avoided having to do a food shop for our first evening, with all of the fresh ingredients de... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Livraison de repas à domicile
- Cours de cuisine
- Organisateur d'événements
- Service de commande de repas en ligne
Écrit par l'entreprise
We are a small team of foodies from around the globe who are committed to delivering joyful and fun cooking experiences. We fuel your love for cooking and allow you to recreate iconic world food menus from home with menus curated by chefs who are passionate about their unique heritage. Discover authentic recipes from global cuisines and we’ll deliver all the premium ingredients to your door, beautifully presented in eco-friendly packaging - no subscription needed.
Cookaway
Écrit par l'entreprise
- World Food Recipe Kits for Curious Cooks
- Travel the globe without leaving your kitchen with world food recipe kits created by award-winning chefs and delivered to your door. Founded by passionate foodies Nidhi and Sahil with a star-studded array of award-winning chefs, Cookaway shares the experience of cooking and eating great recipes from around the world. With menus including Japanese, Malaysian, Greek, Spanish, Pakistani, Indian and the best of the British Isles, they believe in the value of great ingredients and the power of cooking to bring people together.
- Cookaway when you want to...
- With no subscription to tie you down, you can enjoy a Cookaway whenever you are feeling the love for cooking and when you want to treat yourself or loved ones, discover world food, elevate at-home dining or be adventurous in the kitchen.
- How it works?
- • Choose from 55+ menus from 8 world cuisines • Premium ingredients and instructions delivered to your door • Cook, eat and enjoy!
No subscription, no commitment
We won't tie you in.
Cookaway is not a subscription service; you can order as often or as infrequently as you like. Obviously we hope you’ll want to re-order regularly, but there is absolutely no commitment.
Coordonnées de contact
Unit 104, Rainbow Industrial Park, 2 Station Approach,, SW20 0FT, London , Royaume-Uni
- 0333 016 5664
- hello@thecookaway.com
- thecookaway.com
4,4
Excellent
2 k avis
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic experience
Fantastic experience! Instructions were easy to understand and the flavours!
15 janvier 2026
Réponse de Cookaway
Hi Elen,
Greek meze is all about delicious flavours and relaxed cooking, so we’re delighted it landed well.
Best wishes,
Team Cookaway
I have never cooked Japanese but we…
I have never cooked Japanese but we often go to Japanese restaurants and enjoy the cuisine.
It was fun to prepare the different dishes and the meat and fish top quality.
14 janvier 2026
Réponse de Cookaway
Thanks Esther for your lovely feedback! We're so glad to hear that you loved cooking the Japanese Izakaya Experience and appreciated the premium quality of the ingredients. We cant wait for you to return for another cooking adventure with us soon :)
Best,
Team Cookaway
Food was fine
Food was fine. Next to no communication and as this was for delivery on the last delivery before Christmas I was very anxious. Even more so as they don’t answer emails or the phone or even have working voicemail but leave them a bad trustpilot review and they’ll be on the phone in minutes.
I’ve had so many emails since about selling me meals I’ve actually had to block them as you don’t get an opt out option.
23 décembre 2025
Réponse de Cookaway
Hi Duncan,
Glad to hear you enjoyed your Cookaway menu. I've just checked our records and here are the facts -
- You placed an order on 30 Nov for delivery on 23 Dec. Our logs show that an order confirmation email was sent to you at 6:28pm on 30 Nov
- We received an enquiry from you at 2pm on 22 Dec asking about the status of your order
- Our system generated and sent you an order shipped email at 6pm on 22 Dec confirming that your order had been dispatched and would be delivered next day
- Your box was successfully delivered on 23 Dec by 12 noon as per the delivery service chosen by you
Given the above, I'm not sure how we could've communicated the status of your order any better. Christmas is the busiest time of the year which means our phone lines + email are constantly busy and our teams have to prioritise the most urgent issues. Given your box was successfully dispatched on the 22nd and a shipment email sent to you, meant there was no need for our teams to get in touch again to confirm status of your order. Ultimately we delivered your box as promised on the 23rd.
We use Klaviyo for all our email marketing. This is one of the most popular CRM systems used by most D2C brands worldwide. This requires us to have an unsubscribe option on all our marketing comms hence there is no possibility of us sending you a marketing email without the option to opt out as the system would block it automatically. Any emails re your account are classified as transaction emails and these do not have an unsubscribe button as they are necessary to communicate (with you) about your order or your account.
We are small family-run business, passionate about our brand, products and service so we take all reviews seriously. We are naturally disappointed to read your comments which I hope we've now clarified and resolved.
We'd happy to speak with you re anything that isn't clear or share evidence of the emails and comms sent out and please feel free to get in touch on hello@thecookaway.com.
Best wishes
Team Cookaway
Too much effort for basic food that you…
Too much effort for basic food that you can purchase at a fraction of the cost
9 janvier 2026
Réponse de Cookaway
Hi Stacey,
You ordered our Aged Chateaubriand and Spanish Tapas Night menus. I can also see you came via Virgin Experiences and wondering if these were gifted to you and our proposition to 'enable curious cooks with adventurous and exciting world food menus' wasn't clear?
Our Aged Chateaubriand Experience comes with a 30-day Aged 450g Beef Fillet Chateaubriand which is the star of the show. This is accompanied by all the ingredients needed to make Bearnaise sauce (from scratch), Sweet Potato Fries (with polenta and paprika) and a simple but delicious mixed leaf salad.
The Spanish Tapas Night menu includes 5 recipes with many top quality and unique ingredients like our 5-star rated king prawns for Gambas al Ajillo and Bomba Rice, Manchego Cheese + 18 other ingredients for Stuffed Romano Peppers. You also receive all the ingredients to make your own Aioli from scratch.
Both these menus are highly rated and our top-sellers. They are also really good value for money given the quality and uniqueness of the ingredients.
We are sorry to hear that this did not come through for you. I believe someone from the team has already spoken with you to explain this and we hope you'll come back soon for another exciting world food adventure.
Best wishes
Team Cookaway
Réponse de Cookaway
We’re so glad to hear it was enjoyed! Our Indian Chicken Biryani is such a treat for biryani lovers - getting to cook an authentic, flavour-packed chicken biryani at home is always a special experience.
Thanks,
Team Cookaway
Greek experience
The quality of the food and the presentation was all excellent. I found the instructions easy to follow. I did mess up with the service of the food though. With a meze you normally get the dips and pitta bread, then a small selection of dishes, then the meat and salad course. I served it all at the same time. There were too many flavours on the same plate. The portions were generous and as we had been gifted a 3/4 person package, we had plenty for the next day too. Worth a try, was good fun to make a different cuisine.
6 janvier 2026
Réponse de Cookaway
Hi Sandra,
Thanks so much for sharing this feedback re our Greek meze experience! We’re glad you had fun exploring a different cuisine and it sounds like there was plenty to enjoy the next day too. We can’t wait to see what cuisines you will try next!
Best,
Team Cookaway
Réponse de Cookaway
Hi Camilla,
So glad you enjoyed it! Our Malaysian Crispy Chilli Beef and Egg Fried Rice combo is such a hit - packed with flavour and perfect for a fun night of cooking at home.
Best,
Team Cookaway
Overpriced for what you receive
Overpriced for what you receive. A marginal upgrade on quality of ingredients from a decent supermarket or local grocer/butcher, and not overly adventurous garnishes etc (again, not too different than a decent takeaway)
29 décembre 2025
Réponse de Cookaway
Hi Lawrence,
Thanks for sharing your comments.
You tried the Izakaya Experience and Crispy Chilli Beef menus, both of which are top selling and highly rated products so we are a bit bummed that these didn't go down so well with you.
The Izakaya box is a real treat with dishes like Beef Tataki, Chicken Karaage and Ebi Furai. All the ingredients are very high quality (as needs to be the case with Japanese food) which is reflected in the price. Our meat is sourced from a top quality butcher in Wiltshire and the prawns we supply are so good, they get called out constantly in our reviews. There are also many interesting ingredients used across the recipes such as Aonori seaweed flakes, black sesame seeds, Japanese mayonnaise etc which adds to the flavour and makes it good fun to cook this menu.
The Crispy Chilli Beef is a simpler menu (hence much lower price point) but comes with a majestic Flank Steak and several exciting oriental ingredients. This menu was taste tested by the Sheerluxe team and voted No. 1 amongst 4 other recipe boxes.
We would love to find out what you felt was missing that could've elevated your experience and would really appreciate it if you can send us some detailed comments on hello@thecookaway.com.
Many thanks
Team Cookaway
Arrived exactly on schedule, but fairly expensive with small portions
Arrived exactly on schedule. Well packaged and clear instructions and labelling. Sadly, portions were very small, I had to add extra protein and bulk out with extra veg to make it stretch. Expensive for what you actually get but quality and convenience was excellent.
31 décembre 2025
Réponse de Cookaway
Hi Liz,
Really pleased to hear that you enjoyed the premium quality ingredients and detailed instructions that make it fun and easy to cook something new and adventurous.
Thanks for your feedback and sorry about the portion sizes - this is a new menu, so we are still tweaking some things based on feedback. With our other menus, you'll actually find the portion sizes to be very generous as pointed out in many of our reviews. We'll make sure we adjust the protein quantities in this menu so it delivers sufficient portion sizes.
Many thanks
Team Cookaway
Great food.
31 décembre 2025
Réponse de Cookaway
Hi Karen,
So glad you enjoyed it. Our Japanese Izakaya sharing menu is a really fun, authentic feast to cook and enjoy at home - our customers and foodies always have a great time with it.
Thanks,
Team Cookaway
Delivered exact time as promised
Delivered exact time as promised. All of the fresh ingredients were very nice quality. The fillet steak, chicken & giant prawns were kept very cold with the ice packs and bags- again these were all top quality from the best suppliers, I imagine. All enjoyed immensely.
31 décembre 2025
Réponse de Cookaway
Thank you so much for sharing your feedback! We’re really glad everything arrived perfectly and that the ingredients hit the mark. It’s wonderful to hear you all enjoyed the Japanese Izakaya menu so much.
Best,
Team Cookaway
Réponse de Cookaway
So glad to hear that you enjoyed our Spanish Tapas night menu and we hope you return to try another menu or cuisine.
Best.
Team Cookaway
Average Meals at a Premium Price
This was my first time using Cookaway and I was disappointed. The food was only average, the price felt high for the quality and quantity of ingredients provided, and the cooking instructions were unnecessarily complicated.
29 décembre 2025
Réponse de Cookaway
Hi Mike,
Sorry to hear you didn't enjoy your Cookaway experience. Being a small family run business passionate about world food, we take feedback very seriously and would like to find out what didn't work for you. Someone from the team will be in touch to discuss this in more detail.
We take immense pride in the premium quality of our ingredients and authenticity of our menus and recipes (as pointed out in our reviews) so naturally disappointed that you didn't have the same experience.
Look forward to finding out more and hopefully convincing you to give us another chance to showcase the Cookaway magic.
Best wishes
Team Cookaway
Lovely Spanish tapas, if a little time consuming to prepare
I have had the Spanish tapas a couple of times - really good recipes and the romano peppers are different from the usual.
The only issue I have is the recipes are quite fiddly and time consuming -eg all the ingredients for the stuffing have to be chopped into small pieces, then fried at different times. Not good if you need something to cook quickly.
23 décembre 2025
Réponse de Cookaway
Hi Sally,
Thanks so much - we’re thrilled you keep coming back to our Spanish Tapas Night! It’s the perfect sharing menu, whether for a relaxed Friday night cook or a weekend treat.
It includes 5 recipes with lots of top-quality, unique ingredients — from our 5-star king prawns for Gambas al Ajillo to Bomba Rice, Manchego Cheese, and 18 other ingredients for the Stuffed Romano Peppers. You also get everything to make your own aioli from scratch. This menu is highly rated and among our top-sellers, offering excellent value for the quality and uniqueness of ingredients.
This menu isn’t meant to be a quick cook and that’s part of the fun. It’s all about slowing down, enjoying the process and cooking some truly delicious food.
We can't wait to see which other menu becomes your favourite at Cookaway :)
Best wishes,
Team Cookaway
Amazing food, super fun activity
Really great food, super fun experience to do with friends for a New Year’s Eve dinner. Really enjoyed everything about it!!
31 décembre 2025
Réponse de Cookaway
Hi Maja,
Thank you so much! We’re thrilled you loved our Japanese Izakaya experience - it was such a fun way to ring in the New Year. We can’t wait to welcome you back for more delicious dishes and cooking fun!
Best wishes,
Team Cookaway
Delicious Goan Prawn Curry
We ordered Goan King Prawn Curry. It was delicious. Quite a lot of ingredients but we followed the instructions and really enjoyed the curry and the rice.
The prawns were huge and very tasty and the rice very coconutty.
One small point. You really do need two frying pans to make sure all is ready at the same time.
29 décembre 2025
Réponse de Cookaway
Hi Glenda,
We’re thrilled you enjoyed the Goan King Prawn Curry and the coconut rice! Thanks for the tip about the frying pans - we do highlight helpful prep tips and list all the equipment in the ‘Before You Start’ section of every recipe card.
We can’t wait to see what you cook next with us!
Best wishes,
Team Cookaway
Great experience
Great ingredients and recipes. Lovely experience, would highly recommend
29 décembre 2025
Réponse de Cookaway
Hi Vicki,
We’re thrilled you enjoyed the Beef Wellington experience. It’s one of our most popular recipe boxes and we can’t wait to welcome you back for more delicious fun!
Best,
Team Cookaway
Quality of the food and recipes
Quality of the food and recipes. Very clear instructions.
18 décembre 2025
Steak night for Christmas dinner
As there was just myself and my husband for Christmas dinner this year we decided not to opt for the traditional turkey. We treated ourselves to the ultimate steak night instead, we did not regret it. It was easy to follow and turned out perfectly. Generous portions for two and the taste and quality was second to none. My husband said it was the best Christmas he’d ever had!
24 décembre 2025
Very happy customer
Parcel arrived on time. Ordering was easy and the instructions were clear
The meal was delicious and the ingredients were top quality
23 décembre 2025
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