The Great Divide Avis 

Rubbish customer service. Two emails on two separate days asking about sizing and no response. Obviously don’t need or want my business.

Great website, service was good will use again. Jakob was personally very helpful, great young man.

Jakob provided me with an excellent service. A lot of choice on products, quick delivery, would use again. Thankyou

Great product fit really well fast delivery would definitely buy again

Had a questions about a frizmworks jacket to do with sizing and fit, Jakob was very helpful.

Will use again

The site offers a nice collection of clothes, shoes etc.
But BEWARE, if ordering from the EU, the prices are shown in € but do not include import duties. This is not communicated during the checkout process but is only mentioned in the last item on the website all the way at the bottom of the shopping page ('Customer service/ Brexit update'). In my case, a pair of shoes (€ 237 plus € 24 for transport 'to the border') required an additional € 127 on import duties. As it happened, the shoes that I received (green suede, size 13) were far off from what I had ordered (brown leather, size 12). So I had to return them for an additional € 14. The refund was quick (hence the 2 stars) but only involved the € 237. So I lost out € 165.
I would advise the site to stop quoting prices in €.

Bad communication absolutely rubbish company typical of warehouse webstores. Support a proper shop instead!

Great product and customer service, will definitely use again!!

I had a great experience and will definitely be back again. Jakob was a great help

Placed an order, really happy with the product. Would definitely use again!

loved the product, definitely will be using again

Quick delivery. Good customer service. Would use again!

I emailed looking for some help and advice on sizing, stock etc. Jakob replied and was really helpful and got back to me very quickly. Would recommend.

Great customer service, Jakob was a big help, definitely will be back!

I had a very good experience as I had a few questions which were answered very well from Jakob.

Great customer service
Great product
Would recommend

I had a really good experience with Jacob from the customer service.
However, be warned if you're in the EU. Unlike a lot of UK shops when ordering to the EU, they dont swallow customs and taxes, despite a rather expensive shipping fee. I ended up returning the product I ordered and between customs, shipping back fee, and the fact that they dont refund the sending fee, I ended up paying the price of the shirt x2, and getting my refund took almost 20 days and a long back and forth email process.
The contingencies of ordering abroad but I won't be back.

DO NOT USE THIS COMPANY

Bought two items and sent the more expensive one back. But they refunded me for the cheaper one. Had no response after emailing them several times to resolve with photo proof.

Currently putting through a credit card claim to get a refund.

Wish I’d read the reviews.

The item I looked for was in stock and on sale at a competitive price. Delivery charge was acceptable and the item arrived in 48 hours well packaged and exactly as described. Other reviews made me a little nervous, so keen to share my experience.