I cannot recommend Pam from honest utility group enough. Pam has been completely transparent throughout the whole process and has been really patient with working around my always changing work schedu... Voir plus
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Lisez les avis des autres
Pam Crake at Honest Utility Group was extremely helpful in finding us a cheaper gas deal than we are currently paying. No drama, not pushy, just a nice person to do business with. Will recommend.
I was extremely pleased with this service. Everything went smoothly, all the tradesmen were polite, honest and great at there job. Office staff left me messages and emails on arrival times an... Voir plus
Massive thank you to Liam at Honest Gas and Power. We are a social club and Liam managed to get us over £4k refunded from our gas/electric supplier, and got the bills reduced moving forward. He also g... Voir plus
À propos de l'entreprise
- Entreprise de Voirie et Réseau Divers (VRD)
- aussi dans
- Compagnie des eaux
- Fournisseur d'électricité
- Service de gestion des déchets
- Service internet et téléphone
- Société d'énergie solaire
Écrit par l'entreprise
We're your 'in-house' team handling your energy-related and business services. We help our clients save time, money and hassle by handling everything from their Energy Procurement to everyday business services. They see us as an extension of their team, providing expert advice and troubleshooting so they don't have to. No pressure. Full transparency. 5-star service. We're Honest.
Coordonnées de contact
1 Haswell Court, Quay West Business Village, SR5 2AR, Sunderland, Royaume-Uni
- 0191 7208 238
- info@honestltd.co.uk
- thehonestgroup.co.uk
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Saved Charitable Trust a lot of money
I was Treasurer of a local charity, Arran contacted me as Honest could help saving us money on our utility bills. He was very helpful, explained everything simply he was knowledgeable & answered all of my questions.
Dan is most deserving of a 5 star…
Dan is most deserving of a 5 star review! We are a Care Company, to which he provides great support, keeps us informed and delivers as promised. Nothing is too much trouble for him.
Thank you Dan.
Arran made the whole process seamless…
Arran made the whole process seamless and delivered what he promised
top man
John Egan
Hockley metal sales ltd
Clear advice in helping us secure a new deal for 2023
Advice on securing a rate for our electricity for 2023-4 has been excellent, especially given the current issues around cost and the lack of clarity.
We have also received good advice and assistance on CCL and VAT, even though we have yet to see any refunds.
Aaron at Honesty Group has been…
Aaron at Honesty Group has been brilliant and we did get a £2000 rebate on electricity.
I definitely recommend them!
When we were looking t
When we were looking to secure an energy deal for our cricket club, the support received was first rate. We were given a few options, all were clearly explained. The switching process was straightforward, we were kept informed at all times.
Excellent, clear support from Honest
Personally I think that trying to navigate around utility companies for a small charity is like running across a minefield wearing snow shoes. So I'm extremely grateful that Jordan from Honest Utilities got in touch to look after it all for us.
Its great to have such a friendly, efficient and responsive team handling this for us, and not just saving us money right now but planning years into the future to keep us on the right track. The information provided throughout the process has been excellent and very clear, so that even a novice like me can make sensible, well-informed choices.
I can't recommend Honest highly enough.
Upfront and honest
Upfront and honest - that's all you want in a company - thanks Arran for the advice and great service, all the best.
I never leave reviews but this one is…
I never leave reviews but this one is more than deserved! The team at Honest (Jordan, Kevin, Daniel, James and Rachel) are efficient, understanding, and exceptionally helpful. They have managed to get me a rebate of £12,000 that I didn’t even know I was entitled to. One phone call from Jordan was all it took to get the ball rolling. Their correspondence and procedures were simple, with very minimal effort required on my part. I can’t thank them enough for all they’ve done. Highly recommended, 10/10, thank you so much! I am one exceptionally happy customer.
great service from honest gas and…
great service from honest gas and electric
Liam has been
great all the way and managed to
get our refund great thank you
From the first phone call to the final…
From the first phone call to the final email, I have nothing but the highest praise for both Jordan and Daniel.
They were so helpful, understanding and went far and beyond the normal duties that all I can say is …..
THANK YOU
Bennie Harms
Great service thank you!
Massive thank you to Liam at Honest Gas and Power. We are a social club and Liam managed to get us over £4k refunded from our gas/electric supplier, and got the bills reduced moving forward. He also got our meters replaced to smart meters as well. He kept us advised at each step, he recommended what we should do and went at our pace, couldn’t be happier with the outcome and would recommend to others. Thank you Liam - Lou
Jordan Crake @ Honest Utility Group…
Jordan Crake was very helpful claiming back our Climate Control Levy. From the first telephone conversation to the claim settlement he was excellent.
Excellent Customer Service
Daniel Ching has provided excellent support to our company since our current energy broker went into administration. He has contacted our utilties providers and aligned all of our contracts in a very short period of time. He is polite, very knowledgeable and friendly. Thanks for your support Daniel.
Fantastic Outcome from Honest Gas & Power
A very big Thank You to Liam at Honest Gas & Power. He contacted me to advise that as we are a Social Club we shouldn't be paying CCL charge. After giving him an authority to speak with our supplier, he has managed to get us a £5k refund & also managed to reduce the VAT we pay from 20% to 5%. Also, going forward our electricity bills will be cheaper so its a WIN WIN.
Liam kept me notified with each step of the process & I am delighted with the outcome.
Many Thanks to Honest Gas & Power
I received a telephone call from Jordan…
I received a telephone call from Jordan explaining what we were being charge on VAT and CCL and that they could get these monies back for us from our Utlility company.
I was kept up to date all the way through, it only took 2 weeks for for this to be resolved, well done, could not fault the service
Excellent Service
I received a phone call from Daniel, who explained what they did and that they could try and help with a refund of CCL. I agreed for him to try, but advised that I was not interested in any other services as I had recently agreed to a new Electricity contract. The claim was resolved successfully. Daniel kept me informed at all times and was very professional throughout.
Thanks Dan,
Thanks Dan,
Helped us with our business energy contract. He also offered to help me with my home energy in his own time. Great service. He secured a great deal on both. I will definitely use in the future.
Daniel Ching & Jordan Crake
Jordan and Dan had originally called our company just around the time we were looking into our Electricity provider. They both promised to help us and did all the necessary research and hard work for us. They explained in detail the different types of contracts and made sure to get enough details from us to ensure they would choose the best suited for our company.
They both were very professional, friendly and patient throughout and have promised that they will continue to be there if needed after the signing of the contract.
Would recommend to anyone!

Réponse de Honest Utility Group
I was contacted by Daniel
I was contacted by Daniel, who explained what they did and that they could try and help with refund of CCL. I agreed for him to try, but that I was not interested in any other services they offer. The claim was resolved with speed and was successful. Daniel kept me informed at all times.

Réponse de Honest Utility Group
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