The items arrived well packaged, feel like very good quality. They look very good now they are hanging. Only issue was delivery via Royal mail, advised 10:30 - 14:30, tracking system not working, ch... Voir plus
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The items arrived well packaged, feel like very good quality. They look very good now they are hanging. Only issue was delivery via Royal mail, advised 10:30 - 14:30, tracking system not working, ch... Voir plus
L'entreprise a répondu
Reasonably priced and well-made curtains, ideal for our needs. Felt like a valued customer, informed every step of the way about availability and delivery and we were very lucky that the Yodel person... Voir plus
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Fabulous company to buy from. I had to call customer services as needed alterations to both set of curtains and wasn’t sure how to do this. The lady was extremely helpful. I ordered two pairs of curta... Voir plus
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Having been badly let down by another company with a paid for curtain order that failed to arrive (ongoing problem) we turned to the Mill Shop as the choice of patterns was very good and prices very c... Voir plus
L'entreprise a répondu
At The Mill shop, we’re passionate about all things interior decor, fabrics, finding the latest trends and new designs. But there’s one priority that will always remain the most important to us - and that’s understanding your desire to update your home, in an affordable and stylish way. Bring your room together with our curtains, nets, voiles & more today. Shop Now! Choose from a wide range of curtains, cushions & more to create your ideal space. Wide range of colours. Made in the UK. Great customer service. We’re lucky to say that we have a variety of customers here at The Mill Shop, with continued support from those many generations that would have frequently visited our original little Mill Shop. We hope that you enjoy shopping with us, as much as we have loved creating The Mill Shop over the years. With family at heart, we cater for your home, as well as your kid’s (don’t miss the blackout ranges), your dad (he’ll like the thermal). Your nan (she loves our net range), aunt (made to measure voile) and second cousin twice removed (who doesn’t want a faux throw?). What we’re trying to say is, we are dedicated to offering an extensive variety here at The Mill Shop. We always have been, and we always will!
Stoney Street, NG17 4GH, Sutton-in-Ashfield, Royaume-Uni
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I received the incorrect product and found the return process to be unnecessarily complicated. I wouldn't choose to shop here in the future.
contacted them on two separate occasions in February 2025 requesting right to erasure of my old online account but no response
Very friendly and helpful staff and lovely net curtains
I don't have much experience buying curtains and nets. But, the site was easy to understand. I got exactly what I needed for my home. And, the quality is excellent.
The Mill Shop offers quick delivery and smooth refunds if items don't suit your taste. The quality of curtains is good, and the website makes ordering simple. While the service is reliable, some aspects like curtain designs could be better. Overall, a decent experience with room for improvement.

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Easy website to navigate, found exactly what I was looking for, got it 50% off on the Mother's day sale. Delivery was quick and on time.

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I bought a pair of curtains. Couldn't find another pair the same colour for months.
Of course the Mill shop had them in. Excellent communication. Really fast delivery. Exact match to the ones I've got.

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The Mill Shop are great, I'm sure.
I didn't receive the goods because Fedex are idiots who can't find my obvious house.
The Mill Shop tried to help, but my goods were returned to them 3 times!

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Perfect service fast delivery I will always use the mill shop and is a pleasure to deal with many thanks

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This is the first time I've purchased with this company, but I must say I was delighted with my curtains and the prompt delivery. I have no problem recommending this company and hope to deal with them myself in the future.

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Nets arrived on time and all neatly packaged & labelled

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I ordered the Lauren net curtains and am very pleased with the quality for the price and the service is excellent.

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Did not have the curtains I wanted, was notified promptly and refunded.

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It was ok. I did not expect to not receive what I wanted. So I was disappointed.

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Bought a single Taylor Green for my archway into the kitchen from the lounge
By far the best curtain I've bought
Took me a while to put up but in the end well worth it

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Got 2 sets of nets, both nice and easy delivery. Shame the business is closing.
Lost a star because I rang later and asked for advice re cleaning lace nets and the lady who answered the phone said she didn't know because she didn't have them at home. IMO its not very good that staff are selling a product that they cant advise buyers how to care for them.

Réponse de The Mill Shop
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