We were able to speak to a person who was able to advise of the available accounts for our money and was able to open them and explain the methods of getting the funds in. She was also able to advise... Voir plus
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Lisez les avis des autres
Excellent service at the Beeston Branch of the Nottingham Building Society. I was looking to open an ISA from which I could withdraw money when needed which paid a decent interest rate. I was told a... Voir plus
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I wanted to move my cash ISA to the Nottingham as I already had a savings account there and was happy being able to go into a branch.After a couple of issues (by my existing account holder) the proce... Voir plus
L'entreprise a répondu
Easy to Navigate to the account type wanted. Signing up was no more challenging than for any other UK savings account. The rate offered for easy access was competitive hence I went for it! Once d... Voir plus
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À propos de l'entreprise
À propos de Nottingham Building Society
Écrit par l'entreprise
Your financial needs and personal circumstances are ever-evolving. Your money goals are one of a kind. You're saving for different things and earning money in different ways. Work might not be 9–5 anymore.
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
MORTGAGES
SAVINGS
BRANCHES
CONTACT US
Coordonnées de contact
Nottingham House, 3 Fulforth Street, NG1 3DL, Nottingham, Royaume-Uni
- 0344 481 4444
- Trustpilot@thenottingham.com
- thenottingham.com
4,8
Excellent
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very well looked after with effiency
27 avril 2026
Réponse de Nottingham Building Society
Hi Joan,
We appreciate your feedback and are so glad you felt well looked after with efficiency!
Holly Customer Team
Réponse de Nottingham Building Society
Hi Terrence,
hank you for taking the time to share your experience. It’s wonderful to hear your transaction was smooth and that you enjoyed the friendly atmosphere we strive to create
Holly Customer Team
Helpful information service
25 avril 2026
Réponse de Nottingham Building Society
Hi Brian,
Thank you so much for your feedback. I’m really pleased to hear you found our information and service helpful, that’s exactly what we aim to provide
Holly Customer Team
I went to the Mapperly branch
I went to the Mapperly branch. Friendly,helpful staff, always prepared to answer any questions and offer advice if required. It was easy to open another account after discussing the options available.
25 avril 2026
Réponse de Nottingham Building Society
Hi Karen,
Thank you for taking the time to share your experience. It’s wonderful to hear our Mapperly branch team provided such friendly and helpful support, and that opening your new account was simple after discussing your options.
Holly Customer Team
Customer service
23 avril 2026
Réponse de Nottingham Building Society
Hi Garry,
Thanks for your review! It’s great to hear you were happy with the customer service you received.
Holly Customer Team
Réponse de Nottingham Building Society
Hi Jacob,
Thank you so much for your kind feedback. I’m really pleased to hear you value our ethical approach and found the support amazing, that means a great deal to us.
Holly Customer Team
Staff are polite
Staff are polite, helpful, knowledgeable and offer good customer service and satisfaction. Dinnington branch staff are extremely good in all they do.
29 avril 2026
Réponse de Nottingham Building Society
Thank you so much for your kind feedback. I’m delighted to hear that the team at our Dinnington branch provided such polite, knowledgeable and helpful service. It’s wonderful to know they made such a positive impression.
Holly Customer Team
Great website and very straightforward…
Great website and very straightforward to open new account. Very good competitive savings rates.
28 avril 2026
Réponse de Nottingham Building Society
Hi Simon,
Thank you for taking the time to share your experience. It’s great to hear you found opening your account quick and straightforward, and that our savings rates are delivering value for you.
Holly Customer Team
Brigg is excellent
As usual all the staff in the Brigg branch are excellent with great customer service and knowledge
25 avril 2026
Réponse de Nottingham Building Society
Hi Judith,
Thanks for your lovely review! It’s great to hear the team at our Brigg branch consistently deliver excellent service, we’ll be sure to pass on your kind words.
Holly Customer Team
Lovely welcoming ladies
Lovely welcoming ladies, and now you have removed the screens its so much more friendly atmosphere
1 mai 2026
Réponse de Nottingham Building Society
Hi Louise,
Thank you for taking the time to share your experience. It’s wonderful to hear you felt so welcome, and that the updated environment has made your visit even more enjoyable
Holly Customer Team
Réponse de Nottingham Building Society
Hi David,
Thank you for taking the time to share your experience. We’re so pleased to hear our team made a positive impression with their friendly and helpful approach.
Holly Customer Team
Taking out an Isa
At the Belper branch, his name is Chris and from where I was sat he's got what it takes. Thanks.
26 avril 2026
Réponse de Nottingham Building Society
We appreciate you taking the time to share your positive experience at our Belper branch. We're happy to hear that you were impressed; thanks for your feedback.
Holly Customer Team
Réponse de Nottingham Building Society
Hi John,
Thank you for your kind feedback. I’m really pleased to hear that everything was handled smoothly, and that we were able to achieve exactly what you needed.
Holly Customer Team
Réponse de Nottingham Building Society
Hi June,
Thank you for taking the time to leave a review, and for already sharing your feedback through the telephone survey as well, we really appreciate it.
It’s great to hear from you, and we’re grateful you’ve taken the time to share your experience with us.
Holly Customer Team
Beware that account maturity date is…
Beware that account maturity date is not the date you think it is.
Whatever your account maturity date is they count this until Midnight that day, you can then only issue instructions to withdraw the following day and then wait at least 1 working day. In my case matured on Thursday 30th April, issued withdrawl on Friday 1st May and wont see my money until Tuesday 5th May at the earliest (because of a bank holiday).
It's 2026, not 1976 - get with the times, every other company can manage to process withdrawals at weekends and on bank holidays.
30 avril 2026
Avis spontané
Réponse de Nottingham Building Society
Hi Dean,
Thank you for taking the time to share your feedback. I’m sorry to hear about your experience and appreciate how frustrating this must have been, especially when you were expecting access to your funds sooner.
While our factsheets do set out how maturity works, we understand that this may not always align with expectations, particularly when timings fall around non-working days.
We’ve taken this feedback on board and have made improvements to help reduce this kind of impact in future.
We’re really sorry again for any inconvenience caused in your case and appreciate you bringing this to our attention.
Holly Customer Team
Réponse de Nottingham Building Society
Hi Ronald,
Thank you so much for your kind feedback. Putting our customers first is always our priority, so it’s wonderful to hear you received great service.
Holly Customer Team
Tip top as always.
Great service from Martin and Pam at the Sutton branch while dealing with my request. Always done with efficiency and a smile, all of the staff are the same, it's a great place to do business.
14 avril 2026
Réponse de Nottingham Building Society
Hi Christopher,
Thank you so much for your kind feedback. I’m delighted to hear that our Sutton branch provided you with such great service. It’s wonderful to know the team made your experience, we’ll be sure to share your comments with them.
Holly Customer Team
Réponse de Nottingham Building Society
Hi Derrick,
Thank you for your feedback! I’m really pleased to hear that booking your appointment in advance was quick and easy. We appreciate you choosing us and look forward to seeing you again
Holly Customer Team
you made it easy for me to renew my…
you made it easy for me to renew my wife's isa once it had matured.
24 avril 2026
Réponse de Nottingham Building Society
Hi Clive, Thank you so much for your kind feedback. I’m really pleased to hear that the renewal process was straightforward and easy to complete. Making things simple and hassle-free for our customers is exactly what we aim to do!
Holly Customer Team
Réponse de Nottingham Building Society
Hi Paul, Thank you for your kind feedback! 😊 We’re really pleased to hear you found our team friendly, helpful, and truly local. Providing a personal service close to our community is something we’re very proud of.
Holly Customer Team
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