Good variety of options. Competitive prices and a clean tidy store. Unfortunately some products only sold online which was difficult. Staff member really couldn’t be bothered with me. No enthusiasm a... Voir plus
L'entreprise a répondu
Unit 68c, 9 South John Street, L1 8BU LIVERPOOL, GB
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Good variety of options. Competitive prices and a clean tidy store. Unfortunately some products only sold online which was difficult. Staff member really couldn’t be bothered with me. No enthusiasm a... Voir plus
L'entreprise a répondu
Lovely experience yesterday at the shop in Liverpool one from a lady called Jennifer who helped me pick a fragrance for my mum for Mother’s Day. She was patient and very knowledgeable. She asked my bu... Voir plus
L'entreprise a répondu
Really nice vibe on entering happy smiling eager staff was served by Jen and I don’t think there was anything she didn’t know about the perfume shop products. Will certainly be back for all the girls... Voir plus
L'entreprise a répondu
Had a really lovely experience yesterday in The Perfume Shop Liverpool. The service was brilliant, really friendly and made to feel welcome as soon as I walked in. I don’t have the best sense of... Voir plus
L'entreprise a répondu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 68c, 9 South John Street, L1 8BU, LIVERPOOL, Royaume-Uni
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Excellent shop, helpful staff who listen to your wants and needs and are knowledgeable regarding what kinds of scents you are suited to. Happy customer. 😁

Réponse de The Perfume Shop - Liverpool 220
Had a really lovely experience yesterday in The Perfume Shop Liverpool. The service was brilliant, really friendly and made to feel welcome as soon as I walked in.
I don’t have the best sense of smell, but the staff were so patient and took the time to ask about my aunty and the kind of things she likes so we could find a fragrance she’d enjoy. Nothing felt rushed or pushy, they just genuinely wanted to help.
Proper nice atmosphere in the shop, I had a good experience all round. Really appreciated the time and care that went into helping me pick the right perfume.

Réponse de The Perfume Shop - Liverpool 220
Lovely experience yesterday at the shop in Liverpool one from a lady called Jennifer who helped me pick a fragrance for my mum for Mother’s Day. She was patient and very knowledgeable. She asked my budget what perfume my mum wears and gave me a range of options. Very happy with my choice and would definitely return

Réponse de The Perfume Shop - Liverpool 220
I absolutely love coming to the Perfume Shop not only does it have the best customer service as the staff are so friendly but they are so forthcoming and attentive to my needs when ever I go, they take the time to give me a great shopping experience.

Réponse de The Perfume Shop - Liverpool 220
Managed to find my mum a lovely Mother’s Day gift set. The lady serving was so helpful. Fab overall experience

Réponse de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220
It was amazing with exclusive things and deals

Réponse de The Perfume Shop - Liverpool 220
I was shopping in Liverpool just happened to go in the perfume shop looking for for some perfume for a friend.A lovely lady called Jennifer help me because I wasn’t sure what to get friend for her birthday.Jenifer asked what her favourite flower scent dose she like and would you like a day wear or evening .i was so impressed of how well Jenifer knew the perfumes that’s available in shop .I bought the perfume and was very happy it was in my budget as well .

Réponse de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220
Great friendly staff, Jennifer really helped me pick the perfume I needed for my partner.

Réponse de The Perfume Shop - Liverpool 220
Staff are welcoming and very friendly.
I was served by Jen, the service and the overall experience was outstanding, she was so friendly and very helpful. Loved purchasing the perfume what she recommended will definitely shop there again. Thank you xxx

Réponse de The Perfume Shop - Liverpool 220
Ben helped me picking a perfume for my bird today he was good knew what he was talking about will be recommending my mates to come to him

Réponse de The Perfume Shop - Liverpool 220
The envelope that perfume was meant to be in 2 bottles was empty sealed envelope with nothink in it

Réponse de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220
Jen was really helpful will be returning thanks !

Réponse de The Perfume Shop - Liverpool 220
Staff very helpful explained about ordering and delivery which we did,items delivered next day,so arrived well in time.

Réponse de The Perfume Shop - Liverpool 220
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