The Perfume Shop - Liverpool 220 Avis 

99
TrustScore 5 sur 5

4,8

Unit 68c, 9 South John Street, L1 8BU LIVERPOOL, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Good variety of options. Competitive prices and a clean tidy store. Unfortunately some products only sold online which was difficult. Staff member really couldn’t be bothered with me. No enthusiasm a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lovely experience yesterday at the shop in Liverpool one from a lady called Jennifer who helped me pick a fragrance for my mum for Mother’s Day. She was patient and very knowledgeable. She asked my bu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really nice vibe on entering happy smiling eager staff was served by Jen and I don’t think there was anything she didn’t know about the perfume shop products. Will certainly be back for all the girls... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had a really lovely experience yesterday in The Perfume Shop Liverpool. The service was brilliant, really friendly and made to feel welcome as soon as I walked in. I don’t have the best sense of... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Parfumerie
  2. Fournisseur de produits de beauté
  3. Fournisseur de cosmétiques et de parfums
  4. Magasin de cosmétiques
  5. Fournisseur d'arômes et de parfums
  6. Magasin de produits capillaires

Écrit par l'entreprise

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Coordonnées de contact

  • Unit 68c, 9 South John Street, L1 8BU, LIVERPOOL, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

99 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(99)

36 186 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent shop

Excellent shop, helpful staff who listen to your wants and needs and are knowledgeable regarding what kinds of scents you are suited to. Happy customer. 😁

3 mars 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Had a really lovely experience…

Had a really lovely experience yesterday in The Perfume Shop Liverpool. The service was brilliant, really friendly and made to feel welcome as soon as I walked in.

I don’t have the best sense of smell, but the staff were so patient and took the time to ask about my aunty and the kind of things she likes so we could find a fragrance she’d enjoy. Nothing felt rushed or pushy, they just genuinely wanted to help.

Proper nice atmosphere in the shop, I had a good experience all round. Really appreciated the time and care that went into helping me pick the right perfume.

7 mars 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Lovely experience yesterday at the shop…

Lovely experience yesterday at the shop in Liverpool one from a lady called Jennifer who helped me pick a fragrance for my mum for Mother’s Day. She was patient and very knowledgeable. She asked my budget what perfume my mum wears and gave me a range of options. Very happy with my choice and would definitely return

7 mars 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Excellent customer experience

I absolutely love coming to the Perfume Shop not only does it have the best customer service as the staff are so friendly but they are so forthcoming and attentive to my needs when ever I go, they take the time to give me a great shopping experience.

15 décembre 2025
Avis spontané
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Mother’s Day gift

Managed to find my mum a lovely Mother’s Day gift set. The lady serving was so helpful. Fab overall experience

7 mars 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Everyone was lovely and great prices

7 mars 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Lovely staff!!

7 mars 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

It was amazing with exclusive things…

It was amazing with exclusive things and deals

7 mars 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Excellent service by Jenifer

I was shopping in Liverpool just happened to go in the perfume shop looking for for some perfume for a friend.A lovely lady called Jennifer help me because I wasn’t sure what to get friend for her birthday.Jenifer asked what her favourite flower scent dose she like and would you like a day wear or evening .i was so impressed of how well Jenifer knew the perfumes that’s available in shop .I bought the perfume and was very happy it was in my budget as well .

6 mars 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

perfume

lovely shop lovely staff and the perfect little shop ♥️

26 février 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Overall excellent experience

Overall excellent experience

6 mars 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Had a very good experience

Had a very good experience

6 mars 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Wow nice discount

Wow nice discount

6 mars 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Great friendly staff

Great friendly staff, Jennifer really helped me pick the perfume I needed for my partner.

21 décembre 2025
Avis spontané
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Staff are welcoming and very friendly.

Staff are welcoming and very friendly.

I was served by Jen, the service and the overall experience was outstanding, she was so friendly and very helpful. Loved purchasing the perfume what she recommended will definitely shop there again. Thank you xxx

4 mars 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Ben helped me picking a perfume for my…

Ben helped me picking a perfume for my bird today he was good knew what he was talking about will be recommending my mates to come to him

13 février 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 1 sur 5 étoiles

The envelope that perfume was meant to…

The envelope that perfume was meant to be in 2 bottles was empty sealed envelope with nothink in it

4 février 2026
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hello Callum,

I’m very sorry to hear about your experience and completely understand how frustrating this must be. Receiving an empty envelope is certainly not the service we aim to provide.

I have personally reached out to you directly to resolve this as quickly as possible.

Kind regards,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Easy to order

Easy to order ! Came on time ! Lovely gift set an well priced

5 janvier 2026
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Jen was really helpful will be…

Jen was really helpful will be returning thanks !

8 janvier 2026
Avis spontané
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us thanks to Jen! We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Noté 5 sur 5 étoiles

Pleased customer

Staff very helpful explained about ordering and delivery which we did,items delivered next day,so arrived well in time.

18 décembre 2025
Logo de The Perfume Shop - Liverpool 220

Réponse de The Perfume Shop - Liverpool 220

Hi,

Thanks for your feedback. Thank you so much for choosing us to shop with.

Happy New Year.

The Perfume Shop

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus